Cole Valley Cadillac

I want to thank Cole Valley and it's employees for I want to thank Cole Valley and it's employees for bringing great vehicles and service to my area. I had a great experience with Carl Tochtenhage I want to thank Cole Valley and it's employees for bringing great vehicles and service to my area. I had a great experience with Carl Tochtenhagen from the moment I walked into the building. I never felt pressured to buy or lease a vehicle. Carl listened to what my needs were and went from there working with me to get the car I desired. He also kept in mind my budget. Carl explained to us on our first visit what all the expenses would be. He was quick to steer away from vehicles that did not interest me. I wish the staff at the GM Flexible Earning Card I had from HSBC were honest with me explaining I could not use them with my family discount. Carl let me know right from the beginning that the card I had would not be used along side with the GM family discount. I am very happy with my purchase and plan on continuing to lease my cars with Cole Valley. I have been a service customer and appreciate your wonderful service department. Kenny has always kept me informed on the needs of my vehicles. Thank you, Terry Pastovich More

Cole Valley Cadillac, I've been told I'm not the Cole Valley Cadillac, I've been told I'm not the easiest person to deal with, however I must say Mr Tochtenagen made me feel comfortable. He assi Cole Valley Cadillac, I've been told I'm not the easiest person to deal with, however I must say Mr Tochtenagen made me feel comfortable. He assisted me in every possible way. He answered all 50 of my questions with patience, and kindness. He eased my thoughts and carried himself extremely professional. He represented Cole Valley with pride and assured me he would make my visit and sale a happy satisfied customer. He was right. It's people like him that make a sales experience pleasant. Thank you, Lisa Andrews More

Everything was OK except, I have never bought a car from a dealer that I had to get the title work done myself. They gave me an out the door price and then mailed me an Ohio title and said I will have to ge a dealer that I had to get the title work done myself. They gave me an out the door price and then mailed me an Ohio title and said I will have to get the title work done myself in PA. That is a new one on me. More

This dealer was very patient and fostered a great no pressure experience. I was treated very fairly on my trade. Sean did a great job of going over the vehicle before I left the dealership. I would c pressure experience. I was treated very fairly on my trade. Sean did a great job of going over the vehicle before I left the dealership. I would certainly be a repeat customer More

they did not have the car wanted in stock, so they they did not have the car wanted in stock, so they searched the web and found one with the color and equipment I desired and had it delive they did not have the car wanted in stock, so they searched the web and found one with the color and equipment I desired and had it delivered in one day More

Saw the Tahoe on Cars.com, called about it and was told it was sold but Jeff took my name and number and said he would call if anything happens. Well the person backed out and he called me right away to l it was sold but Jeff took my name and number and said he would call if anything happens. Well the person backed out and he called me right away to let me know. For the next day we talked on the phone several times about the price and my trade, he was very helpful and accomidating through the whole process, I drove from Cleveland the next day and took the truck for a test drive and completed the deal very quick, which was very appreciated. Dealership is top notch, and I wouldn't hesitate to buy from again in the future. More

I have been looking for a late model SUV for the past 2-3 months. When we stopped at the Cole Valley dealership, we met Rand. He was very professional and friendly, and he helped us look at a couple of veh months. When we stopped at the Cole Valley dealership, we met Rand. He was very professional and friendly, and he helped us look at a couple of vehicles. Later, we returned to test-drive the Jeep Grand Cherokee, and Rand was extremely helpful in our vehicle consideration -- and in the pricing discussion. After we decided to purchase the Jeep, Rand followed through on a couple of details that he promised. We would not hesitate to recommend Cole Valley, and particularly Rand, to anyone who is looking for a quality experience. More

Jeff greeted me in a very timely manner. I was offered a test drive, since the model was new, we went together also was given a test drive on my own. The deal was done in a fast order and I picked the car test drive, since the model was new, we went together also was given a test drive on my own. The deal was done in a fast order and I picked the car up right on schedule. Could not ask for a better salesman. More

Best experience I have ever had buying a vehicle. I've owned Acura, BMW and Infiniti - and this was by far the best overall experience I've had. Joe is awesome - give that man a raise. owned Acura, BMW and Infiniti - and this was by far the best overall experience I've had. Joe is awesome - give that man a raise. More

We were impressed with the friendliness and "no pressure" environment at Cole Valley Cadillac. We have been looking at used Cadillacs for a year now but were not in immediate need of a another vehi pressure" environment at Cole Valley Cadillac. We have been looking at used Cadillacs for a year now but were not in immediate need of a another vehicle. The previous dealerships we have been to tried to pressure us into buying. Since we were not made to feel comfortable and were not in need of a vehicle, we did not buy. We did not feel that pressure at Cole Valley. We made the decision to buy the car and were not pressured. We really like the car and thought it was a fair deal. Rand was such a pleasure to deal with. We cannot speak of your other sales people, but Rand is just great! We brought to his attention that the rear tires would not pass inspection in the state of Pennsylvania because the treads were too worn. Rand made sure new rear tires were put on the car. We love the car. It is just what we were looking for. More