Cole Valley Cadillac
Warren, OH
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Joe Sember gave us a very professional experience. He explained all the features of the model we wanted although the color we wanted was not in inventory. Joe searched the internet and found the exact mo explained all the features of the model we wanted although the color we wanted was not in inventory. Joe searched the internet and found the exact model with all the options in the color we desired within close proximity and had it delivered. We feel as if we were treated very fairly with the price of the new car and the trade in value of our car. We would certainly use both Joe Sember and Cole Valley for our next car purchase and not hesitate to recommend both. More
We had such a nice experience with Rand and the lease program that we decided to do it again. Rand once again went over and above to get us the deal we wanted. once we took ownership of our 2013 CTS Coup program that we decided to do it again. Rand once again went over and above to get us the deal we wanted. once we took ownership of our 2013 CTS Coupe he went over the car with us and answered the many questions we had. He is a fantastic salesman and stands by his customers! More
We compared the Cadillac SRX and Acura RDX. The Cadillac is by far, the nicest, most quiet vehicle I have ever owned. I've had Volvo, Honda, Acura, Toyota, Ford Explorer and Pontiac. Sean McBane took his is by far, the nicest, most quiet vehicle I have ever owned. I've had Volvo, Honda, Acura, Toyota, Ford Explorer and Pontiac. Sean McBane took his time and was very thorough in reviewing the CUE system, as well as the other features on this vehicle. Being quite short, the variety of seat positions and pedal movement were significant for me, also the cargo racking system in the rear compartment. Thank you Cole Valley, I LOVE MY NEW CADILLAC!!!!! Lisa Miller More
I have been an admirer of the CTS for quite some time. Then I read about the ATS model, I was interested. During one of my visits to the Cole-Valley Cadillac lot, looking for the new model, I was approach Then I read about the ATS model, I was interested. During one of my visits to the Cole-Valley Cadillac lot, looking for the new model, I was approached by Rand. We exchanged many questions and answers. He told me that it would probably be late summer or fall for the ATS. Rand asked me if I had ever driven the CTS, and I said no. He offered a test drive and I gladly accepted. Rand answered all of my questions and also explained the options that were available in the different levels. I still wanted to see the ATS. Finally, when it arrived, I came back to see Rand. I have to say, he went out of his way to make sure that I drove the exact model that I was interested in. It was a beautiful car inside and out, but I was still not sold. I then read about the rebates being offered on the 2012 CTS models by Columbiana in the Vindicator. I talked to Shelly about a white-diamond luxury unit, the price was very attractive. Then I remembered the white CTS at Cole-Valley with the fog lights and dual exhaust. I called back to Rand and got intercepted by Rich. After talking to Rich, he and Rand worked together to keep me interested in the performance model. I did'nt want them to know, but after test-driving it, I was sold. These two gentlemen were courteous and professional. The two of them then worked with Tom Cole to negotiate a price that I was happy with. I have to say, it looked to me as if, Rand and Rich worked very hard to keep me from going to Columbiana. Thank you, Cole-Valley, I am looking forward to doing further business with you._______Your new customer; Carl Little More
All staff was friendly and willing to help my needs as I was ending my current lease and looking into another lease. The salesman reviewed buttons and options on the new lease after the purchase was complet was ending my current lease and looking into another lease. The salesman reviewed buttons and options on the new lease after the purchase was complete which was helpful. More
Sean is great to work with. We do most of the preliminary work over the phone and then I come in to finish the paperwork and pick up the car. Sean listens to my request for options, exterior color, interio work over the phone and then I come in to finish the paperwork and pick up the car. Sean listens to my request for options, exterior color, interior choices then tirelessly matches the lease price to the car. Thank you Sean for making it easy to be a repeat customer:-) More
When I walked into Cole Valley, the first thing I noticed was how clean and organized the showroom was. Everyone I talked to was very friendly and helpful. Chris Cole answered all of my questions and was v was how clean and organized the showroom was. Everyone I talked to was very friendly and helpful. Chris Cole answered all of my questions and was very hospitable. He gave me a fair price and did what he could to make sure that i was satisfied with my purchase. The service department was also very clean and the service team was knowledgeable and accomodating. I would recommend the dealership... Ask for Chris! More
This is the second vehicle I have purchased from Cole Valley. I bought my first vehicle from Rand Chronister and his help and consideration for my needs made me return to him for my second purchase. I wo Valley. I bought my first vehicle from Rand Chronister and his help and consideration for my needs made me return to him for my second purchase. I would and have recommend Cole Valley and Rand Chronister to people I know in the market for a new or used car. I will return to this salesman for future purchases. More
pleasant visit to the dealership. chris was very nice! Bought a oldsmobile intrigue in 2002 and was very please with it. hope to have the same feeling with my 2010 Saturn vue. Bought a oldsmobile intrigue in 2002 and was very please with it. hope to have the same feeling with my 2010 Saturn vue. More
Very friendly environment. Sean was professional and handled all questions with confidence. He knows his business in selling autos and treats you like a long time customer even though this was my first handled all questions with confidence. He knows his business in selling autos and treats you like a long time customer even though this was my first visit. More