Cole Valley Cadillac

Everyone was nice and considerate. Especially John in the service department. I feel it went over and above to make sure I understood the cost and the procedure. And as an added bonus Especially John in the service department. I feel it went over and above to make sure I understood the cost and the procedure. And as an added bonus they washed my car, which was so nice. I have a Cadillac dealership in my neighborhood, but I choose to drive to Cole Valley because of their customer service. More

All personnel were efficient, courteous and professional. .. I appreciated their promptness in completing the service on my car .. I appreciated their promptness in completing the service on my car More

Cole Valley is very dependable for service and sales. They didn’t forget what got them at the top. They didn’t forget what got them at the top. More

We purchased a maintenance agreement with the dealership when we bought the vehicle. Long story short, we had one left and they said we had used them. Turns out they were wrong and we proved it to them. The when we bought the vehicle. Long story short, we had one left and they said we had used them. Turns out they were wrong and we proved it to them. They charged us full price, so we’ll have to go back one more time for service. More

Friendly, very clean, all employees keep you updated on the progress of you vehicle. If you are waiting on you vehicle to be serviced they ask if you are comfortable or need anything and willing to take yo the progress of you vehicle. If you are waiting on you vehicle to be serviced they ask if you are comfortable or need anything and willing to take you home and bring you back when service is completed. More

All ways have great service also car is return clean . And the technician report is check in what he did And the technician report is check in what he did More

They have always been professional but friendly and very helpful no matter the issues I might be having. They are always aware of my coverages for my car. helpful no matter the issues I might be having. They are always aware of my coverages for my car. More

Service was timely and competed so far to my satisfaction. The pickup and delivery service is really helpful for my schedule of getting my vehicle to and from Cole Valley Service Department. satisfaction. The pickup and delivery service is really helpful for my schedule of getting my vehicle to and from Cole Valley Service Department. More