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Cole Valley Cadillac
Warren, OH
128 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 128 reviews
December 09, 2025
I had to bring my vehicle in for some follow service and the service dept. was right on it. I typically purchase a new/used vehicle once every 1-2 years. This is my second vehicle with this dealership and the service dept. was right on it. I typically purchase a new/used vehicle once every 1-2 years. This is my second vehicle with this dealership and I intend to utilize them I the future. Overall very happy with the flow in service after purchase. More
by FS.RUSSO
Verified Customer
December 08, 2025
I had a great experience. Katie was friendly and knowledgeable. They completed the work quickly. I couldn’t be happier. Katie was friendly and knowledgeable. They completed the work quickly. I couldn’t be happier. More
by nisedrk
Employees Worked With
December 04, 2025
Very Friendly and very helpful to fix what needed replaced in the Cadillac I purchased . replaced in the Cadillac I purchased . More
by parks2d
November 28, 2025
We have had issues where what we brought a vehicle in for was not resolved. We also asked for our vehicle to be washed at the last service and that wasn't done. Overall we have not had any good experiences w was not resolved. We also asked for our vehicle to be washed at the last service and that wasn't done. Overall we have not had any good experiences with this service center. More
by dejr1227
November 27, 2025
They are always nice and efficient. If I need a ride home , they have a driver. If I need a ride home , they have a driver. More
by Kellirg
November 25, 2025
Pleasant, professional people. Kept me informed on progress. The car looks great. Highly recommend the collision shop Kept me informed on progress. The car looks great. Highly recommend the collision shop More
by bikers6878
Employees Worked With
November 24, 2025
Everything went well. My extra requests were met easily. I, as another said, would prefer to just leave a star rating My extra requests were met easily. I, as another said, would prefer to just leave a star rating More
by flyingbeach
November 23, 2025
I was very very disappointed i have broke down 2 times with a dead battery and have been inconvenienced i have had AAA jump me tell me my battery cell bad under warranty but after i drive to dealer it do with a dead battery and have been inconvenienced i have had AAA jump me tell me my battery cell bad under warranty but after i drive to dealer it doesn’t show bad so you wont replace it i will never buy another cadillac junk and very disappointed for what the car cost will be trading it mary kenesky More
by marykenesky
Employees Worked With
November 12, 2025
Everyone was pleasant and helpful. No time was wasted. They got us In right way No time was wasted. They got us In right way More
by vito49
Employees Worked With
November 08, 2025
Everyone was friendly and reviewed the findings. Writing 15 words ruined the ease of completing the survey. Next time I will delete the survey. Writing 15 words ruined the ease of completing the survey. Next time I will delete the survey. More
by mnemet0
Employees Worked With
