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Cole Ford Lincoln LLC

Coldwater, MI

4.7
100 Reviews

410 East Chicago Street

Coldwater, MI

49036

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Showing 100 reviews

November 16, 2020

Not reliable, sells unreliable vehicles, untrustworthy, service sucks, they don't stand behind their vehicles! I drove it home and immediately started having problems! Not good! More

by carnott100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Summer Ratan, Steve in service, and Bob service manager
November 02, 2020

Efficient, trustworthy, and always competent service. Has always taken very good care of my vehicle and been gracious enough to get me home or to work if I need to leave my vehicle for more than a few hours. More

by JLS
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terri
October 01, 2020

When I scheduled my oil change I let the employee know that I had a concern about a noise my car was making. She said they'd check it out. When I got there I reminded her of the concern. I was told they c More

by jessicav86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unsure
August 28, 2020

They were able to come below the estimate which rarely happens when getting repairs done. The staff kept me in the loop as to when my car was done. More

by Spikekc_81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terri New
August 27, 2020

I found my 2020 Ford Edge on Autotrader internet site and contacted Cole Ford thru the dealership website messaging. This was on a Sunday & I got a reply quickly that same day. I followed up first thing on More

by wendy.thompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gordon Lewis
March 13, 2020

Buying could not be any nicer or better Salesman was very nice. Not pushie He answered all questions or look up any he wasn't sure off everyone was very friendly and on an upbeat. Ever More

by crbhummer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gordon Lewis
March 10, 2020

Courteous staff, and timely service. I really appreciate pulling into the service area out of any inclement weather. The service staff greets you promptly and then if you are waiting they More

by Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica klok
March 10, 2020

Cole story in Coldwater is the best dealership around. Service is spectacular. Everyone there is very helpful and kind. I have 2 vehicles serviced there on a regular basis. Would highly recommend them. Th More

by Bmauigary
Recommend Dealer
Yes
Employees Worked With
Service manager Bob T. and his whole service department
February 11, 2020

Oil Change Everyone I talked with were very friendly and helpful. The coffee was nice while I waited and internet access was nice also. The dog in the waiting a More

by weaverpa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2 men and 1 women Im not good with names
January 13, 2020

Polite, efficient service. The salesman and pre-owned car manager were professional and courteous. I shopped around for similar vehicles and I’m confident that I got a fair deal. I recommend Cole Ford. More

by nveydt
Recommend Dealer
Yes
Employees Worked With
Bryan, Steve
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