Cole Ford Lincoln LLC

Great place to go kept our other trucks running good More

Took care of what I needed done and ordered the parts I need. Very friendly. I would recommend to anyone, and I will go back need. Very friendly. I would recommend to anyone, and I will go back More

Friendly and prompt service. Always a pleasure doing business there. Have always had great service on previous visits to the dealership. Will return for service in the future. business there. Have always had great service on previous visits to the dealership. Will return for service in the future. More

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I was very satisfied with the service I received when purchasing my new vehicle. Everyone was very professional and friendly. I highly recommend Cole Ford when buying a vehicle. purchasing my new vehicle. Everyone was very professional and friendly. I highly recommend Cole Ford when buying a vehicle. More

Their reliable top to bottom, service or sales Cole Ford will take great care of you and your car/truck. Will be buying my third Explorer from them soon. will take great care of you and your car/truck. Will be buying my third Explorer from them soon. More

Not reliable, sells unreliable vehicles, untrustworthy, service sucks, they don't stand behind their vehicles! I drove it home and immediately started having problems! Not good! service sucks, they don't stand behind their vehicles! I drove it home and immediately started having problems! Not good! More

Efficient, trustworthy, and always competent service. Has always taken very good care of my vehicle and been gracious enough to get me home or to work if I need to leave my vehicle for more than a few hours. always taken very good care of my vehicle and been gracious enough to get me home or to work if I need to leave my vehicle for more than a few hours. More

When I scheduled my oil change I let the employee know that I had a concern about a noise my car was making. She said they'd check it out. When I got there I reminded her of the concern. I was told they c that I had a concern about a noise my car was making. She said they'd check it out. When I got there I reminded her of the concern. I was told they could look but I'd have to make a separate appointment, even though I had told her when I scheduled my appointment that I had the concern. So I made a second appointment. The day of my appointment they checked over my car and noted that the shock was missing a piece, the heat shield needed replaced, and the bumper was loose, it was full of dirt. So I made another appointment and stated I only wanted the shock replaced. I came back again for my next appointment. Dropped my car off early because I had a busy day full of errands to run. At 11:50 am I received a call that someone had dropped the ball and never ordered the parts to fix my car and that I could pick it up. I come back to get my car and am told they found the parts. At this point I am beyond frustrated. I have to make Another appointment. 4 total appointments to get my car checked and fixed. Seems a little ridiculous. I come back for the forth and final time to get my car fixed. I'm told it'll be about 2 hours and my warranty will cover everything, I only need to pay the deductible, $100. 3 hours later my car is finally done. I am told they replaced my shock, fixed the bumper and replaced the heat shield, after I told them I only wanted the shock replaced. And then I'm told my total will be $229! I will not be returning to Cole Ford Story. More