
Cole Ford Lincoln LLC
Coldwater, MI
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Josh did everything, absolutely everything, to get us the best deal possible, as quick as possible, with what we needed and wanted. He handled all the paperwork and got the car with no hassle. He was persona best deal possible, as quick as possible, with what we needed and wanted. He handled all the paperwork and got the car with no hassle. He was personable and knowledgeable, adding to the overall experience, which is why we gave a 5 in that category. It's not just one thing that makes a company, dealership, or other, stand above the rest. It's a combination of things. And overall experience lacks when you are missing even one of those things. Cole Story Ford is, by far, one of the best sales experiences of many that I have had yet! They know what they are doing, and though they are in the business of making money, they understand that your time and money is important too. They are real people, not just trying to get you to buy and then jerk you around like a lot of places, which also helps create loyalty in the long run. Even if we move, we will be going back to Cole Story Ford. More
You guys made this process as simple as can be. Thanks for going the extra mile and getting me into a great new ride!!! I will keep you in mind for future purchases and if anyone is looking to buy an auto for going the extra mile and getting me into a great new ride!!! I will keep you in mind for future purchases and if anyone is looking to buy an auto I will surely send them your way. Outstanding service!!! More
Josh was very courteous, friendly, and made sure we had all we needed when we purchased our 2006 Kia Optima. Whenever I had to call him, he always called me back within a timely manner. Overall, I would all we needed when we purchased our 2006 Kia Optima. Whenever I had to call him, he always called me back within a timely manner. Overall, I would definitely advise others to go to Josh at Cole Ford. More
A great experience! Buying a car is a very stressful event for me. Erwin and his entire staff bent over backwards to help me find just the right vehicle, and yet I never felt pressured. Of course the event for me. Erwin and his entire staff bent over backwards to help me find just the right vehicle, and yet I never felt pressured. Of course the consumer is always looking for a better deal, but overall I think I was treated fairly and made the right decision to purchase the vehicle that I did. Eric was reassuring and very supportive and I know he spent alot of time trying to find the right financing package for me. Thank you all for your time and attention. In my book, nice will always matter. I have and will continue to spread the good word about Cole Ford Lincoln. Sincerely, Loraine Vaughn Owner of a 2011 Ford Escape Limited :) More
Erwin was very knowledgable and helpful. We explained what we wanted and he delivered. We would recommend him and Cole's to everyone. We will be shopping for a second car soon and will go back to Cole' what we wanted and he delivered. We would recommend him and Cole's to everyone. We will be shopping for a second car soon and will go back to Cole's and we will definately ask for Erwin. Jim and Lisa Fox More
Every one was so helpful with helping us the find the vehicle we were looking for. Customer service was excellent from every one that we dealt with. They really whent out of thier way to make sure that vehicle we were looking for. Customer service was excellent from every one that we dealt with. They really whent out of thier way to make sure that we were happy with the car we decided on and never got upset when we asked to see the car fax and test drove the vehicle several different times. More
I contacted this dealer about a vehicle I found online. After finding out the vehicle I was looking at was already sold, John Olson was VERY helpful in locating a car for me. Since this car was not locate After finding out the vehicle I was looking at was already sold, John Olson was VERY helpful in locating a car for me. Since this car was not located at their dealership, he had it brought down for me, this was a huge convenience for me! They worked with me to stay within my price range, and what I needed/wanted most out of my vehicle. The staff here, at Cole Story Ford, were able to assist me in all questions I had. I am very satisfied with the car I got, and would recommend this dealership to anyone. More
The team at Cole was open and friendly from the time I opened the door until I dropped John off after he brought my car to my home. I was introduced or greeted by everyone and that was impressive. Even th opened the door until I dropped John off after he brought my car to my home. I was introduced or greeted by everyone and that was impressive. Even the Manager/Owner stopped in and introduced himself. I had a positive experience with the Ford dealership in Saginaw/Freeland that is/was owned by Mr. Perry and this experience was every bit as favorable. Thank you for your professionalism and I look forward to purchasing my next Ford from Cole as well. Cindy Burns 9892393779 More
I am a very hard person to please. When I went to Cole Ford I found two Gentlemen that absolutely have performed a task that was set upon them and made it a truly enjoyable experience. They went the ex Ford I found two Gentlemen that absolutely have performed a task that was set upon them and made it a truly enjoyable experience. They went the extra step to help me make up my mind and then deliver the product I really wanted. Steve walked me through the whole process and put all the options in front of me, answered all my questions and together we came up with the perfect fit. I am now in a vehicle that I absolutely love. It drives great, handles wonderfully and when and if I trade in the vehicle I will be heading to see Steve and Erwin. This is my first great experience in buying a vechile that I have enjoyed. I can't realy say enought good things about them. All I can say is the it was AWSOME. I am greatful for the experience. More
john olsen and every one at cole/story were great,very friendly and answered all of our questions,they gave us a good price for our trade. we went up on tuesday afternoon,and drove our new 2011 ford range friendly and answered all of our questions,they gave us a good price for our trade. we went up on tuesday afternoon,and drove our new 2011 ford ranger home that nite,with a full tank of gas and washed.we even got a better interest rate on our new loan. we are extremly pleased and are confident we will be doing buisness with cole/story for many years . More