Cole Ford Lincoln LLC
Coldwater, MI
Filter Reviews by Keyword
By Type
Showing 97 reviews
Every one was so helpful with helping us the find the vehicle we were looking for. Customer service was excellent from every one that we dealt with. They really whent out of thier way to make sure that vehicle we were looking for. Customer service was excellent from every one that we dealt with. They really whent out of thier way to make sure that we were happy with the car we decided on and never got upset when we asked to see the car fax and test drove the vehicle several different times. More
I contacted this dealer about a vehicle I found online. After finding out the vehicle I was looking at was already sold, John Olson was VERY helpful in locating a car for me. Since this car was not locate After finding out the vehicle I was looking at was already sold, John Olson was VERY helpful in locating a car for me. Since this car was not located at their dealership, he had it brought down for me, this was a huge convenience for me! They worked with me to stay within my price range, and what I needed/wanted most out of my vehicle. The staff here, at Cole Story Ford, were able to assist me in all questions I had. I am very satisfied with the car I got, and would recommend this dealership to anyone. More
The team at Cole was open and friendly from the time I opened the door until I dropped John off after he brought my car to my home. I was introduced or greeted by everyone and that was impressive. Even th opened the door until I dropped John off after he brought my car to my home. I was introduced or greeted by everyone and that was impressive. Even the Manager/Owner stopped in and introduced himself. I had a positive experience with the Ford dealership in Saginaw/Freeland that is/was owned by Mr. Perry and this experience was every bit as favorable. Thank you for your professionalism and I look forward to purchasing my next Ford from Cole as well. Cindy Burns 9892393779 More
I am a very hard person to please. When I went to Cole Ford I found two Gentlemen that absolutely have performed a task that was set upon them and made it a truly enjoyable experience. They went the ex Ford I found two Gentlemen that absolutely have performed a task that was set upon them and made it a truly enjoyable experience. They went the extra step to help me make up my mind and then deliver the product I really wanted. Steve walked me through the whole process and put all the options in front of me, answered all my questions and together we came up with the perfect fit. I am now in a vehicle that I absolutely love. It drives great, handles wonderfully and when and if I trade in the vehicle I will be heading to see Steve and Erwin. This is my first great experience in buying a vechile that I have enjoyed. I can't realy say enought good things about them. All I can say is the it was AWSOME. I am greatful for the experience. More
john olsen and every one at cole/story were great,very friendly and answered all of our questions,they gave us a good price for our trade. we went up on tuesday afternoon,and drove our new 2011 ford range friendly and answered all of our questions,they gave us a good price for our trade. we went up on tuesday afternoon,and drove our new 2011 ford ranger home that nite,with a full tank of gas and washed.we even got a better interest rate on our new loan. we are extremly pleased and are confident we will be doing buisness with cole/story for many years . More
We were very pleased with our experience with Cole Story Ford in Coldwater and John Olson their internet salesperson. We would have preferred to buy the original used car we initially contacted them about Ford in Coldwater and John Olson their internet salesperson. We would have preferred to buy the original used car we initially contacted them about as it was less expensive, but they sold it before we could make the trip to check it out. However, John found another car that matched our needs (used low mileage manual transmission Focus's are few and far between) at an auction and contacted us to make the sale. More
My experience with Cole Story, was very pleasant. The sales person, Steve, was and is very nice. He worked to help us and to our advantage. He is very polite, knowledgeable, about the product with which sales person, Steve, was and is very nice. He worked to help us and to our advantage. He is very polite, knowledgeable, about the product with which he is selling.His Demeanor is above reproch.all of the personnel at Cole Story treated us very well,this includes parts, service, service writers,financal person and of course the sales person.My truck will return to Cole Story for service even though I liver 45 miles away, and two other Ford dealers in between. Very Impressed. Respectfully Submitted Jim Griffiths More