Colandrea Buick GMC
Newburgh, NY
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All of the staff from the salespeople to the service department personnel are always pleasant and helpful no matter what questions or concerns I have. The appointments that I make are always on time whe department personnel are always pleasant and helpful no matter what questions or concerns I have. The appointments that I make are always on time when I get there and usually the vehicle is done quickly. More
This was our first time dealing with Colandrea GMC Buick as perspective car buyers. We were greeted by Brad Mc Phillips and shown to his desk where we conversed about our needs. We decided on a 2020 Buick E as perspective car buyers. We were greeted by Brad Mc Phillips and shown to his desk where we conversed about our needs. We decided on a 2020 Buick Envision with very low mileage. He. Was knowledgeable about the car and made our decision an informed one. The owner Rick Colandrea came by and introduced himself and had a brief conversation with us and answered a few questions we had and then Dan Rosenblum the “money” man came and invited us to his office to continue to assess our financial questions. It was a no pressure experience. More
I worked with Junior and he was amazing! He listened attentively to what I was looking for an he assured me that he could make that happen. I totally believed him and he and your finance p He listened attentively to what I was looking for an he assured me that he could make that happen. I totally believed him and he and your finance person made it so. I will be referring my friends, relatives and clients to him. More
I have bought three cars (Terrain, Acadia & Enclave) from this dealership in the last 10 years and had Tahoe serviced here; service has always been top-notch, I have not at any time had to return due to poor this dealership in the last 10 years and had Tahoe serviced here; service has always been top-notch, I have not at any time had to return due to poor service work - some of the cost for services can be high but the quality of the work makes up for that. The staff has always been personable and friendly - More
Sales was good. Chris is a excellent sales man. Service dept is horrible. Service is very incompetent. Don't service here. Waste of time.r dept is horrible. Service is very incompetent. Don't service here. Waste of time.r More
Absolutely HORRIBLE!! Tried to charge us $600 once the lease had ended and been completely paid off just because we wanted to go to another dealership. Since we were not going to pay $600, we re-leased. W lease had ended and been completely paid off just because we wanted to go to another dealership. Since we were not going to pay $600, we re-leased. We were given a temporary registration that has no expired. We’ve been waiting for the real registration for close to 2 months. No letter, no notice, no phone call. I called and they said we owed $112 and they’ve had his true registration in the office. My husband paid for the registration upfront at closing of the lease. Their excuse was that his previous registration automatically renewed. So they want us to pay for the registration that we already paid for. Basically paying double for 1 registration. Awful customer service. Highly recommend you do not lease or purchase a car from this dealership. More
horrible Nothing but issues with our 2017 GMA Acadia. Had the vehicle in for issues in the front end. First time the vehicle was in they reset a sensor. The Nothing but issues with our 2017 GMA Acadia. Had the vehicle in for issues in the front end. First time the vehicle was in they reset a sensor. The second time needed to replace right strut and did some transmission work. Due to the strut issues needed new tires at 25,000 miles. How is that even possible? Service super hair only says she us sorry we are disappointed in the service and quality of the car. This is an unacceptable answer. The only reason they received one star is for the nice Ford explorer rental car we were given, which will be my next lease. kari 3/30_2018 More
Buying made easy We are extremely pleased with Colandrea. The salesman (Richard) was friendly, informative, and patient with us. Those are the reasons why myself and f We are extremely pleased with Colandrea. The salesman (Richard) was friendly, informative, and patient with us. Those are the reasons why myself and family have leased two vehicles in the past and bought a brand new one this year. More