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Cogswell Motors
Russellville, AR
99 Reviews
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Showing 99 reviews
April 27, 2018
Excellent seevice and vehicles! This is the second vehicle I have bought from Cogswell motors and once again I received the best service & I love my Car! The service is excellent and This is the second vehicle I have bought from Cogswell motors and once again I received the best service & I love my Car! The service is excellent and the vehicles are quality! More
by Heavensr
Employees Worked With
Keith Holbrook
March 29, 2018
OUTSTANDING EXPERIENCE! What an amazing experience at Cogswell Motors! We had "thought" about getting a new truck but decided to look around while we were in town visiting f What an amazing experience at Cogswell Motors! We had "thought" about getting a new truck but decided to look around while we were in town visiting from Virginia. We stopped by and Mike Smith talked with us to make sure he focused our experience on things we were looking for - he was invaluable in the process! After picking out a vehicle late on Tuesday, we came back early Wednesday morning and Mike had the vehicle all prepped and ready for delivery! What a fantastic experience! We've bought many vehicles over the years but never have I had such an easy transaction! Great job! More
by tonystout8095
Employees Worked With
Mike Smith, Derek Medlock
March 16, 2018
It was awesome By far the best experience buying a new vehicle. Very friendly service, very attentive, and detail oriented. Would definitely use them again when buyi By far the best experience buying a new vehicle. Very friendly service, very attentive, and detail oriented. Would definitely use them again when buying a vehicle. More
by Ekmcc2017
Employees Worked With
Mike Smith, Ed Schwartz, Keith Holbrook
February 19, 2018
Great saleman, poor service department Rick was a great salesman and helpful for getting everything lined up for our car. He was well informed about the car we looked at and able to answer Rick was a great salesman and helpful for getting everything lined up for our car. He was well informed about the car we looked at and able to answer our questions. We would go to see Rick again if we were in the market for a car. The service department experience was not as satisfying. After the car had been previously inspected we found some blatant problems that seemed to have been over looked. I don't reccomed the service department at this dealership. More
by Brenda K
Employees Worked With
Rick Hewitt, Doug Via
February 17, 2018
Pros all around Jerry Evans & Keith Holbrook were very good to work with. Jerry answered probably 100 questions and got us exactly what we needed in a truck. Very gra Jerry Evans & Keith Holbrook were very good to work with. Jerry answered probably 100 questions and got us exactly what we needed in a truck. Very grateful for his help once again! More
by Markfreeman
Employees Worked With
Derek, Jerry Evans, Keith Holbrook
February 17, 2018
Awesome!!! Cogswell Motors is Awesome!!! From the beginning of our interest in the vehicle of choice, to the constant communication with Monica, to the employees Cogswell Motors is Awesome!!! From the beginning of our interest in the vehicle of choice, to the constant communication with Monica, to the employees that greet & meet you with a handshake & friendly smile, to our salesman Joe Alpe who had basically everything ready to go for us when we arrived, & Derek in financing who was very knowledgeable & helpful. I love my new car. Such a pleasant experience & we will be returning customers in the future for sure. So worth the 2 hr. drive. Thank you guys so much for such awesome service. Y’all rock in our book. Thanks again, Johna & Chris Rainbolt More
by The Rainbolts
Employees Worked With
Monica Lopez, Derek Medlock, Joe Alpe
February 13, 2018
Great experience buying a car here! Very nice to deal with! Did not take long to find what we wanted. Dealing was smooth and quick. Great experience and wonderful customer service! Very friendly too. A+ thx! Did not take long to find what we wanted. Dealing was smooth and quick. Great experience and wonderful customer service! Very friendly too. A+ thx! More
by Mariana and Stanley
Employees Worked With
Mike Smith
January 31, 2018
Excellent customer service Rick is an excellent sales rep. He is always looking to get the best deal for you. The communication with him is outstanding; he replies email, text, Rick is an excellent sales rep. He is always looking to get the best deal for you. The communication with him is outstanding; he replies email, text, or calls right away. This is the 5th vehicle we get from him, and as long as he works there I’ll stay making business with him. More
by Majaram
Employees Worked With
Rick Hewitt
January 31, 2018
Amazing! Will definitely be back and we live an hour away! Thanks for a great car buying experience. We will be recommending to everyone we know! 😀 Will definitely be back and we live an hour away! Thanks for a great car buying experience. We will be recommending to everyone we know! 😀 More
by Curly
Employees Worked With
Rick Hewitt, Ed Schwartz, Chauntisy Ayers
January 06, 2018
Good salesperson, but several disappointments I bought a used vehicle from Cogswell, expecting the good quality I have come to expect from a new dealership. The person who handled the paperwork wa I bought a used vehicle from Cogswell, expecting the good quality I have come to expect from a new dealership. The person who handled the paperwork was high pressure, coercive and overly lengthy. I found a number of issues with the vehicle that I feel the dealership knew about and didn't disclose or fix, including a deeply scratched windshield, which only appeared dirty initially. Likely why they didn't wash the car before I picked it up, so that it wasn't apparent. I expect a few issues with a used car, but expect that a new car dealership preps the vehicle well and takes care of most issues. Part of the interior trim had been reattached with a rather large screw, rather than fixed properly. Several other issues came to light also. My salesperson was honest and helpful. However, I won't shop here again. More
by UsedCarBuyer
Employees Worked With
Joe Alpe
