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Coggin Nissan at the Avenues
Jacksonville, FL
506 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 506 reviews
May 04, 2024
If you need parts, please go find another dealership! The parts manager is incompetent and doesn't care about the average customer off the street. I ordered a part about a week ago. I have made 3 attempt The parts manager is incompetent and doesn't care about the average customer off the street. I ordered a part about a week ago. I have made 3 attempts to find the status of my order, each time they have problems looking up my order, then they finally come back with it's not here yet. When you ask for an ETA, they say our manager will have to look it up and get back to you. Of course, the manager is never there, he doesn't work the weekends and he's always at lunch. They then take your information for the manager to contact you, and no one ever calls you back. Finally, I call in today only to find out that online orders sit in a que waiting for the manager to process them and he hasn't done that all week, so it's a week later and the incompetent fool has not even ordered my part yet. I will never use them again. More
by Rtall051569
Employees Worked With
Brenden Robledo
August 29, 2023
Mark Melbourne was a wonderful sales consultant. Very knowledgeable and well prepared with any an all questions and paperwork that I had about the 2022 Nissan Altima that I purchased. Would easily r Very knowledgeable and well prepared with any an all questions and paperwork that I had about the 2022 Nissan Altima that I purchased. Would easily recommend him to anybody looking to purchase. More
by Deneal8
Employees Worked With
Mark Melbourne
June 01, 2023
I had a very positive experience at Coggin Nissan at the Avenues with purchase of our 2023 Nissan Rouge. The person who made this purchase so positive was Rashad Watters. I highly recommend him. The whole C Avenues with purchase of our 2023 Nissan Rouge. The person who made this purchase so positive was Rashad Watters. I highly recommend him. The whole Coggin Nissan at the Avenues family from service department, finance, and sales is like a family. Best dealer in Jacksonville! More
by michaelgloriahurley
Employees Worked With
Rashad Watters sales
June 01, 2023
Rashad Watters is the best! He worked so hard to get us the best deal. This may be the first time I have purchased a new car without becoming upset and walking out! We never fe He worked so hard to get us the best deal. This may be the first time I have purchased a new car without becoming upset and walking out! We never felt pressured to buy the more expensive model. It was very pleasant dealing with Rashad and the finance manager. Thank you! More
by gloria.m.hurley
Employees Worked With
Rashad Watters
February 20, 2023
Had some issues with the steering wheel not working and took a few visits but it looks to be going in a good direction. May update review in near future. took a few visits but it looks to be going in a good direction. May update review in near future. More
by Samuel.vegkley
Employees Worked With
Paul
June 23, 2022
The worst dealership I’ve ever seen Why make an appointment it takes over one hour for them just to get you car in Can’t see them working on your car No free water? Not even to mention the major appointment it takes over one hour for them just to get you car in Can’t see them working on your car No free water? Not even to mention the major rip off on the sale of the car they never gave me the offer they said for my trade I have purchased over 10 Nissans in my time I hate this place so much I’m considering another brand car Extremely disappointed More
by Doug Edwards
Employees Worked With
Orjon Oiriako
April 04, 2022
By far the worst car buying experience EVER! I do NOT recommend and I’ve NEVER seen such an experience in my life. My son has been through THREE different vehicles in which, keep having mechanica I do NOT recommend and I’ve NEVER seen such an experience in my life. My son has been through THREE different vehicles in which, keep having mechanical problems. The last vehicle he was told it was “ as is” just 2 days after buying. The car begins to make a noise, and drives with a shake. There was also an additional $500.00 put down on a prior car, the second car, in which…he didn’t get back. Not to mention, the money spent on window tint, of course they refused to reimburse. Countless days spent at this dealership.I am highly disappointed. Good luck! More
by Brandy
Employees Worked With
Chris Rodis, Will Stepaniak
