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Coggin Nissan On Atlantic

Jacksonville, FL

Overview
Reviews
Vehicles
4.8
413 Reviews
Call Dealership (904) 418-6596

10600 Atlantic Blvd

Jacksonville, FL

32225

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Showing 413 reviews

March 28, 2024

Fast and Easy communication and transaction. Helped me out through the process and gave ideas More

by franzerolbensal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelly Morallo
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March 26, 2024

Excellent and professional service. I had the fortune of meeting Mina. He answered all my questions without pressuring me to purchase. It showed he cares about his customers. More

by connieingram
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mina Askander and Sybill Turner, Ramon Veliz
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March 26, 2024

Great device I love as very happy with my new Nissan rogue all the family love it More

by Youssefsoubaijoe
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Julian Buzi
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March 25, 2024

Good salesman Darell Williams very accommodating very professional on his job and we thank him. More

by margaretbagasol
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrel Williams
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March 25, 2024

The service writer is very professional and knowledgeable. He addressed all my answers and concerns. More

by Ana Brito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hardvis Batista
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March 22, 2024

Should be more competitive with price matching oil change coupons for other Nissian dealerships even if you are privately owned More

by dedrickwallace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oliver Brooks
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Apr 03, 2024 -

Coggin Nissan On Atlantic responded

Thank you for sharing your feedback. I'm Robert "RJ" Johnson, the General Manager. I apologize for any disappointment you've experienced regarding our pricing and coupon policy for oil changes. We strive to offer competitive pricing and value to our customers, and it's important that we meet your expectations. We take your feedback seriously and are committed to reviewing our pricing policies to ensure that we remain competitive within the market. I would appreciate the opportunity to discuss this matter further with you and explore how we can better meet your needs. Please reach out to me directly at (904) 894-8043 so we can discuss this in more detail. Your satisfaction is important to us, and we are dedicated to addressing your concerns and ensuring that your future experiences with us are positive. I look forward to the opportunity to speak with you and work towards a resolution.

March 22, 2024

Great service from pulling in to pulling out very professional. Thanks for all the perks from coffee/tea bar to snacks & massage chairs to boot! More

by Rivrfloz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Lanier, did not get name of gentleman when I drove in
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March 20, 2024

For over a week I’ve been so upset with this dealership. This morning Chris Dhanpaul( (Service Manager) made it right. Thanks for your kind words, apology and especially addressing the problem in my favor. More

by Doug@088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dhanpaul
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March 19, 2024

Lee was awesome. I purchased four new tires, got my tires aligned and got an oil change .thank you Lee for making my experience Pleasant More

by tressa.brown1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
lee
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March 18, 2024

Has changed consideraby since I bought a car from here in the past. Dissapointed with my experience. More

by Previous
Recommend Dealer
No
Employees Worked With
Jason Proietto
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Mar 21, 2024 -

Coggin Nissan On Atlantic responded

Thank you for sharing your feedback. I'm Robert "RJ" Johnson, the General Manager. I apologize that your recent experience did not meet the standards you expected from us, especially considering your positive past experiences. We strive to maintain a high level of service and satisfaction for all our customers, and it's concerning to hear that you feel we have fallen short. I would like to personally address your concerns and understand more about what led to your disappointment. Please reach out to me directly at (904) 894-8043 so we can discuss your experience in detail. We are committed to making improvements based on our customers' feedback and ensuring that your future experiences with us are more positive.

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