Coggin Honda of St. Augustine

Stay Away from Coggin If you can find another place to buy a Honda, do yourself a favor and stay away from Coggin. We leased a car for our son there three years ago and th If you can find another place to buy a Honda, do yourself a favor and stay away from Coggin. We leased a car for our son there three years ago and the process actually took weeks, the lease payment amount was raised three times, the amount they would give us for a trade in went down twice, and the amount of the cash down payment was changed twice. When my son finally went to pick up the car a week or so later, he sat there for hours and then was eventually turned away because there was "a problem with the paperwork." He didn't get the car for more than a week after that. So from the time he went into the dealership to lease the car to the time he drove the car off the lot it was three weeks. He recently, and very reluctantly, went back to Coggin to purchase the car, and some of the faces have changed but the level of incompetency remains the same. More issues, more of no one EVER answering their phones, more of no messages left on voicemail being returned. They owe my son the last payment on the lease since it was rolled into the sale of the car but they claim it is "corporate policy" not to reimburse the amount until after they receive the title from Honda. I called Honda and they feel it is a stall tactic on Coggin's part and makes no sense. Of course I can't get an explanation from Ethan in finance because he never answers his phone or returns his calls. That hasn't changed in three years. I could go on forever. Bottom line, stay away from Coggin. More

Great Experience I had a great experience during my first time buying a car from a dealership. Corbin helped make sure that my CR-V had all of the features that I was I had a great experience during my first time buying a car from a dealership. Corbin helped make sure that my CR-V had all of the features that I was looking for, and made the buying process as clear and easy as possible. I am very happy with my purchase! More

Big different from first time The went First time The I went was fantastic Now I went yesterday Was big disappointed to me The don’t wash my car like first time forget to vaccum Websit First time The I went was fantastic Now I went yesterday Was big disappointed to me The don’t wash my car like first time forget to vaccum Website say 50% off full synthetic oil she give me only $10 off i guest because first time I spend over $300 and today only oil charge 😩 may be why service was better last time Im going to try one more time can be bad date More

Albennes Armstrong went over and beyond! Albennes Armstrong helped me find my dream car and put my mind to ease! He's very patient and cares for each customer he works with. I recommend to as Albennes Armstrong helped me find my dream car and put my mind to ease! He's very patient and cares for each customer he works with. I recommend to ask for Albennes if you're coming by. I left with exactly what I wanted with no hassle. He made sure I left happy and everything was taken care of! Goes out and beyond and that's what really matters! Thank you Albennes Armstrong! More

Car Purchasing made easy. Albennes, we appreciate your time and patience and being involved from test drive to pickup. We drove from Thomasville Georgia and the experience was Albennes, we appreciate your time and patience and being involved from test drive to pickup. We drove from Thomasville Georgia and the experience was awesome. More

Albennes Armstrong went Above my expectations. I came to dealership with my Lady friend we she didn't want to get out of car thinking she would not get approved but Our expectations was more re th I came to dealership with my Lady friend we she didn't want to get out of car thinking she would not get approved but Our expectations was more re then what we expected. We will definitely come back again.. More

Great Honda Purchase! Although each person we dealt with was professional and helpful, it was a pleasure to work with Albennes to purchase our new Honda Accord Hybrid at Co Although each person we dealt with was professional and helpful, it was a pleasure to work with Albennes to purchase our new Honda Accord Hybrid at Coggin Honda St. Augustine! He was very friendly, accommodating, and did all possible to find us the vehicle we were looking for. Thanks, Albennes! More

Best Customer Service Rep Albennes was able to get me a great deal on a new car. This man will help you with some of the greatest Honda deals and the man is funny too. You go. Albennes was able to get me a great deal on a new car. This man will help you with some of the greatest Honda deals and the man is funny too. You go. Albennes! More

Smooth car buying experience The sales team was courteous, friendly, professional and efficient. Very knowledgeable and wasted no time getting me test driving the 2 cars I wanted The sales team was courteous, friendly, professional and efficient. Very knowledgeable and wasted no time getting me test driving the 2 cars I wanted to compare. Best of all he actually listened to me. I hate buying cars, and he made it a pleasant experience. More

2018 Honda HR-V EX Shopping for a new car can be difficult at best, however, the Sales Consultant Alex Short was professional and friendly and put me at ease. He did ev Shopping for a new car can be difficult at best, however, the Sales Consultant Alex Short was professional and friendly and put me at ease. He did everything possible to make the purchase go smoothly and helped me work out all the details. I highly recommend Coggin Honda and Alex Short when shopping for a Honda! More