Coggin Honda of St. Augustine

Tariq Sagri 5 stars Tariq listened, was never pushy, followed up and followed through. Would buy from again. Coggin Honda was fine. I wish they were more transparent Tariq listened, was never pushy, followed up and followed through. Would buy from again. Coggin Honda was fine. I wish they were more transparent about the 2 years oil changes. After I signed all the paper they then showed me a form to sign for the $579 oil change that was “included”. I would have preferred to have that money off the car. Even with this the car was the amount I wanted to pay and I’m happy. More

Great first experience Ben was super patient and very helpful with my first trade in, and knew exactly what I was wanting. I’m so happy with my new car! Ben was super patient and very helpful with my first trade in, and knew exactly what I was wanting. I’m so happy with my new car! More

So Easy to Shop and Buy We had been shopping online for a while and thought the Honda CRV was what we had in mind. I had never sat in one, and we couldn't choose a color from We had been shopping online for a while and thought the Honda CRV was what we had in mind. I had never sat in one, and we couldn't choose a color from what we saw online. We stopped Coggin Honda and started looking at the cars in the lot. After a while Ben Hudnall came out and introduced himself, and the first thing we told him was we were "just looking" and didn't intend to buy a new car, and didn't want to waste his time. Ben was so personable, knew all about the CRV, and spent time explaining the features, had me drive it around the parking lot etc. We asked him for an estimate of the trade-in for our Accord, and he went through all the steps to get us an accurate estimate, knowing all the while we had "no intention of buying a car today". He introduced us to his manager John Condon, who also added further discounts to the offer. Very cordial, not high pressure at all. We left as planned, and did not buy the CRV. Later that day we called Ben and told him we wanted the car and would be back the next day to purchase it. Everything went so smoothly. Easiest car purchase we've ever made. Can't speak more highly of Ben and John. Both so easy to talk to, both so knowledgeable. Love our new CRV! More

getting a car Wonderful experience when i went in last eek looking for a car. Al was amazing and worked with me to get the car that i wanted. will recommend him and Wonderful experience when i went in last eek looking for a car. Al was amazing and worked with me to get the car that i wanted. will recommend him and Coggin to anyone who wants to get a Honda. More

buying a car Ben was the salesperson who helped us trade in our 2004 Honda crv and purchase a 2016 Honda crv. We found Ben to be very knowledgeable, patient and co Ben was the salesperson who helped us trade in our 2004 Honda crv and purchase a 2016 Honda crv. We found Ben to be very knowledgeable, patient and courteous. He is fairly new at Coggin Honda in St. Augustine but by his professionalism we wouldn't have known . Thanks again Ben. We are very satisfied customers and will recommend you to our friends. More

Life Saver....on the spot results! My 2002 Honda CRV decided it would not shut down the brake lights when we shut the car off tonight. Thanks to Joe the service manager at Coggin St. Au My 2002 Honda CRV decided it would not shut down the brake lights when we shut the car off tonight. Thanks to Joe the service manager at Coggin St. Augustine for being there for us when we pulled in just as the dealership was about to close. A $5 part needed replacing, which he did on the spot and we are good to go. Whew! Thank you! Thank you! More

Great experience. Wonderful experience buying our HR-V thanks to James and Ben. They were both very professional and a joy to work with answering all our needs. Wonderful experience buying our HR-V thanks to James and Ben. They were both very professional and a joy to work with answering all our needs. More

Sales Department = GOOD / Service Department = FAIL Terrible – Terrible – Terrible … Did I say, Terrible? Yes, I did. I brought in my son’s car for an air bag recall. I asked the service writer to plea Terrible – Terrible – Terrible … Did I say, Terrible? Yes, I did. I brought in my son’s car for an air bag recall. I asked the service writer to please have the tire pressure checked. She assured me that that would be done as part of a multi-point inspection. I had to leave the car overnight, and when I went back the next morning to pick it up, the car was unlocked and parked in a non-secured spot. When I got home, I checked the air pressure and found each tire at around 25 psi. Also, the wiper fluid was bone dry. I called Honda’s Service Dept and the service rep who took care of me answered the phone. I asked why the tires weren’t checked, and also asked her exactly what is included as part of the multi point inspection. She didn’t give me a straight answer, and instead, said that she went over the inspection sheet with me when I picked up the car. Well, surprise there! A different service writer signed me out when I picked up the car and she didn’t go over anything with me, either. My send-off was, “Here are your keys …”. During my “complaint” phone call, the original service writer said she would email the inspection report … but never did. I called and left a detailed message on the Service Department Manager’s voice mail, asking for a return call. To add insult to injury, that was a few days ago and still no call back. This is terrible service. The service I received at this Coggins Honda in St Augustine is why car owners go to independent service garages to have maintenance and service. With so many eyes watching, you would think these Service Department employees would try to do a good job. More

OUTSTANDING!!! I purchased many cars both new and used in my 65 years. By far Coggins has been the best experience. My salesman JC was AWESOME! He showed me all t I purchased many cars both new and used in my 65 years. By far Coggins has been the best experience. My salesman JC was AWESOME! He showed me all the gadgets on the new CRV and set up everything including my iphone prior to leaving the store. Fast and courteous and no pressure to buy. I traded my 2014 Honda Accord Hybrid for a 2019 Honda CRV and love my new ride as much as my Accord. Your dealership and employees are awesome. Totally recommend if looking for a new Honda to make the drive to Coggins in St. Augustine. You won't regret it. Thanks again for a great buying experience. Pat Johnson, Palm Coast More

Service dept. guy Joe is rude! Why on earth Joe was hired to work with customers is beyond me. He is downright rude. Some people with poor customer skills can be trained to deal wit Why on earth Joe was hired to work with customers is beyond me. He is downright rude. Some people with poor customer skills can be trained to deal with the public, but I don't think this person can be. I have been a customer of Honda for over 30 years (and have purchased six new Honda vehicles over the years) and I am shocked Coggin Honda of St Augustine would employ such an individual. What a disappointment. And to top it off, he was recently promoted. Is he someone's nephew or what?! More