
Coggin Honda of St. Augustine
St. Augustine, FL
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I bought my 2009 Honda Odyssey at this dealership. The vehicle has a very annoying whistling noise. I have taken it to a Coggin Honda dealership in Orlando and they could never fix the problem. I finall vehicle has a very annoying whistling noise. I have taken it to a Coggin Honda dealership in Orlando and they could never fix the problem. I finally decided to bring it back to the St. Augustine Coggin Honda where I bought the car hoping that they could resolve the problem. I was certain that the salesman would be concerned about my satisfaction with the vehicle he sold me and would be able to help me since he seemed so helpful when he sold me my car. I quickly learned that I was mistaken. The service department wanted to charge me $100 just to look at the vehicle for a problem that should never have been a problem in the first place. They were unwilling to budge on this price, and weren't concerned that they had sold me a vehicle with an annoying whistling noise. I understand that they have to cover the cost of their technicians, but I don't think $100 is going to make or break them - it is much more costly to lose a valued customer. More
This dealership has treated me like family. For maintenance or major repairs, Coggin Honda has treated better than any dealership ever. I travel a lot and some very unpleasant experiences elsewhe maintenance or major repairs, Coggin Honda has treated better than any dealership ever. I travel a lot and some very unpleasant experiences elsewhere, in addition this was the only dealership that actually told me that I do not need certain repairs I though were needed. Trust is everything to me, and frankly speaking, after 4 years of great service, I would not want to go somewhere else. Bob McGuire and other employees have outshine their competition. God Bless. More
Victor Ng is so very disrespectful. Words cannot express my dissatisfaction with his foul mouth towards my wife. I will never even look at another Honda due to my visit to this location. my dissatisfaction with his foul mouth towards my wife. I will never even look at another Honda due to my visit to this location. More
I had a most pleasant experience in buying my new Honda Cross Tour. Everyone at the dealership was polite and attentive. The facilities were also very clean and well kept. Cross Tour. Everyone at the dealership was polite and attentive. The facilities were also very clean and well kept. More
I have had my car serviced here for almost 10 years and have NEVER felt like I was asked to make unnecessary repairs. So I felt extremely comfortable having my son's car serviced here and trusted the reco have NEVER felt like I was asked to make unnecessary repairs. So I felt extremely comfortable having my son's car serviced here and trusted the recommended repairs! Thank you! More
I did not appreciate being passed off to another salesperson and low-balled on the value of my vehicle. I consider that bad business and feel insulted as a possible customer of the Coggins Honda salesperson and low-balled on the value of my vehicle. I consider that bad business and feel insulted as a possible customer of the Coggins Honda dealership. I would have definitely appreciated the original person that I had spoken with continuing communication with me. Simply because I had already explained the predicament I was in and should have at least been shown respect and explained to that the numbers just did not match up for you. I would have easily understood that this was just not feasible or profitable enough for you and/or the dealership. More
This was the best car-buying experience I ever had. Worked out a trade before I came in, they were true to their offer, best price for my trade!! Worked out a trade before I came in, they were true to their offer, best price for my trade!! More
Working with Alex was wonderful and very easy! We looked at cars at many different dealers in the area and decided to buy a car from Coggin Honda St. Augustine because of the friendly service we received! at cars at many different dealers in the area and decided to buy a car from Coggin Honda St. Augustine because of the friendly service we received! When the time comes to buy our next car, we'll certainly come to Coggin and ask for Alex!! More
My original intention for the visit was to review the 2011 Honda Insight. There was only one on the lot and was not in the colour of my liking. The head of sales suggested that he could get one for me on 2011 Honda Insight. There was only one on the lot and was not in the colour of my liking. The head of sales suggested that he could get one for me on Monday (two days later). As I was about to walk away Mr. Hartmann, who had overheard the conversation, suggested that I look at the 2010 Honda Insight which was in the process of being traded in. As you know, the end result was my purchase of said car. This, to me, showed signs of a top notch salesman who was aware of everything that was happening at his dealership as well as his own personal undertakings. His knowlege of the car has enabled me to get the most out of this car whilst driving around town. (Currently 44+ MPH). Thanks to those concerned at Coggin Honda at St. Augustine Keith H. Rowland More
Everybody at Coggin Honda of St. Augustine was great. They worked very hard to get my business, and they were much friendlier and easier to work with than the dealerships in Orlando. Greg was especially They worked very hard to get my business, and they were much friendlier and easier to work with than the dealerships in Orlando. Greg was especially helpful and even invited me to their employee cookout for a hot dog while I was waiting for the paperwork to be finalized. I would definitely recommend this dealership! More