
Coggin Honda of St. Augustine
St. Augustine, FL
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Our decision to do business with Honda of St. Augustine came after weeks and weeks of internet searching for the vehicle of choice that would fit our needs, and keep us within our budget. We were linked t came after weeks and weeks of internet searching for the vehicle of choice that would fit our needs, and keep us within our budget. We were linked to this dealership from Autotraders.com, in our search for a low mileage, excellent condition, used Honda Pilot. Promptly after an inquiry as to whether the vehicle was still available, we received a very friendly and enthusiastic response from Rich. First impression went a long ways! Right away, we could tell this was someone whom we felt comfortable dealing with, and could talk with "straight up", as we live 5 hours away and had no desire to waste time on "wheeling and dealing.". The Car Fax and full details of the vehicle were accurately and thoroughly displayed on the dealership's website. Upon arrival, we were welcomed by a friendly and professional staff. Since we were far from home, we had to bring our small pet. They even allowed him inside and made him feel right at home too!! We are extremely satisfied with every phase of the purchasing process. The Business Manager, Darrel Bowens was professional, thorough and honest in his explanation and coverage of the warranty options. His friendliness and non-pushy approach is much appreciated after making a major purchase decision. We would definetly do business in the future with Coggin of St. Augustine and recommend them highly. More
The receptionist was rude and condescending!!!! I would figure that after spending a couple of thousand dollars at the dealership she would be just a little nice!!!! figure that after spending a couple of thousand dollars at the dealership she would be just a little nice!!!! More
Outstanding customer service!!! I flew in from out-of-state to purchase my car and they were BEYOND helpful: picked me up from the airport, referred me to a good hotel and compiled brochures and c out-of-state to purchase my car and they were BEYOND helpful: picked me up from the airport, referred me to a good hotel and compiled brochures and coupons for places to visit. Answered all my long distance questions about the vehicle promptly and forwarded extra photos. A GREAT experience! More
We needed to trade in our 7 yr old Honda Odyssey after the air conditioning broke. At Coggin we got a very fair price on our trade, and a great price on a new Honda Odyssey. Negotiations lasted less tha the air conditioning broke. At Coggin we got a very fair price on our trade, and a great price on a new Honda Odyssey. Negotiations lasted less than a minute, the price they gave us fully met our expectations. They were extremely friendly and helpful. JC Caroul was our Salesman and he was exceptional (the best I've ever met). We found JC and Coggin through DealerRater. We couldn't be more pleased. More
I have been to many dealerships and even worked at a few and Coggin Honda is by far the most pleasant dealership I have done business with. I recommend anyone to visit if they are looking for a new car or j and Coggin Honda is by far the most pleasant dealership I have done business with. I recommend anyone to visit if they are looking for a new car or just need their Honda serviced. More
After buying cars for so many years from different dealerships and sales people you get tired of wasting time on sales games for an inferior product and poor service departments. You never seem to be dealerships and sales people you get tired of wasting time on sales games for an inferior product and poor service departments. You never seem to be able to deal with the same person more than once. The Honda product is far superior to the competetion and retains its resale value better than most. I've been purchasing Honda products from Coggin for the last 12 years and have had minimal probems. When I do have any issues or need general service you can't beat the Coggin Honda Service Departments. I prefer Coggin due to their no pressure sales and superior service departments. My last couple purchases have been JC Caroul. He's easy to work with and follows up with you to get the deal done. More
The Service Department did exactly what was described when I arrived. They took the vehicle for a road test to try to confirm the only problem we reported and kept me updated on the progress of the servi when I arrived. They took the vehicle for a road test to try to confirm the only problem we reported and kept me updated on the progress of the service on the vehicle. Everything was done in a professional manner and the overall price was reasonable. Thank you. More
This is our second new vehicle purchase here. We chose Coggin for the location & Honda products. Our first purchase was very favorable & this one was at least as good. Quinton was very professionable, k Coggin for the location & Honda products. Our first purchase was very favorable & this one was at least as good. Quinton was very professionable, knowedgeable & fulfilled our expectations. Jamey handled the business side very nicely. I anticipate a long, lasting realtionship with this dealership. More
Coggin Honda of St.Augustine has been the very best dealership experience I have visited. The level of professionalism was outstanding with very helpful employees. I suggest asking for Jerry K next tim dealership experience I have visited. The level of professionalism was outstanding with very helpful employees. I suggest asking for Jerry K next time you have any questions or advising considering a vehicle. Lets not forget about the exclusive complementary services! Wonderful! More
Being a single female I was expecting the usual run around I'd been given in the past when buying a new car but JC never once tried to sell me a bill of goods. He treated me with respect and we came to around I'd been given in the past when buying a new car but JC never once tried to sell me a bill of goods. He treated me with respect and we came to a price i felt was acceptable. I will reccomend him to anyone that mentions buying a new car. More