Coggin Honda of St. Augustine
St. Augustine, FL
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I was treated like royalty from the minute I entered the dealership. There were no hassles or in your face uncomfortable feelings of making you buy a car. My experience from start to finish was very profess dealership. There were no hassles or in your face uncomfortable feelings of making you buy a car. My experience from start to finish was very professional and everyone from sales, finance to service were top notch. I didn't think that anyone could top the customer service I received from being a Mercedez customer for the last 10 years but the most certainly did. Thank you Coggin of St. Augustine for bringing respectability to our oldest city! PS I love my CrossTour and the navigation system and 360 cameras are very very helpful. I will look forward to telling all my customers, family and friends where to buy a automobile in the future. More
My wife and I are thoroughly pleased with the professionalism that we experienced at Coggin Honda of St Augustine. Tom Bomar was our first contact. He spent at least an hour with us and he's v professionalism that we experienced at Coggin Honda of St Augustine. Tom Bomar was our first contact. He spent at least an hour with us and he's very knowledgeable about the Honda products. Tom was pleasant as we asked dozens of questions and took the CR-V for a long test drive. Tom then described the differences in each model with great detail and explained the options that we would have. He was never pushy. He was much more of a car 'educator' than a 'dealer'. We left the dealership without purchasing to have some private discussion and to run a few errands and Honda offered us to continue to test drive a CR-V during that time. When we returned, Tom was busy with another customer, so we spoke next with Quintin McMillan. Again, we were very impressed with the overall environment during our sitdown discussions with Quintin. All of the questions that we generated during lunch were answered. We brought a fair purchase price to Quintin and he spoke to the Sales Manger, Patrick, and our deal was approved. I assumed this was probably the point where we would be passed onto the finance and after-market people, and our dealings would Quintin were done. That was not the case. Quintin was there every step along the way and he ensured that we understood and were comfortable with the entire process. He went out of his way to accommodate us in every phase of the paperwork. When we needed to go back to our home to get our trade-in and more paperwork, Quintin was very patient. When we returned after 8 p.m., he then took the time to introduce us to our new CR-V SE - going over every small detail to guarantee that we understood every option and safety feature. My wife hadn't bought a new car in ten years and this was the first time I EVER bought a new car. We could not be happier with the way we were treated from start to finish at Coggin. More
We are a military family. Tom beat all other dealers and went above and beyond to help me while my husband was deployed. We knew the vehicle that we wanted, and it was worth the wait. He even went so far went above and beyond to help me while my husband was deployed. We knew the vehicle that we wanted, and it was worth the wait. He even went so far as to help me with trading in our motorcycle and driving it to the dealership. He was responsive with every email and phone call. I highly recommend Tom Bomar. More
We wished to upgrade our 2009 Honda CR-V EX-L to a 2010 model with navigation system from Coggin Honda of St Augustine. Our sales representative was Quintin McMillan. We communicated first by e-mail, then model with navigation system from Coggin Honda of St Augustine. Our sales representative was Quintin McMillan. We communicated first by e-mail, then by telephone and susequently in person to view the choices at the dealership. We test drove and decided which vehicle met our requirements,we then went through the various steps negotiating the price. We found Quintin McMillan to be a true professional and a credit to the industry, he was extremely knowledgeable,courteous,patient and caring. We got the vehicle we wanted, at the price we wanted and the experience was very pleasant. We had looked at other dealerships but decided on Coggin Honda of St Augustine. We have no hesitation in stongly recommending both Quintin McMillan and the dealership to friends and acquaintances. More
Worked with Victor by phone to settle on a very fair price for a new Honda Crosstour. It couldn't have been more painless. When arriving at the dealership after a 90 minute drive, everything was ready t price for a new Honda Crosstour. It couldn't have been more painless. When arriving at the dealership after a 90 minute drive, everything was ready to go. No gimmicks, tricks or sudden fees. It was the kind of sale that makes you question why you were ever nervous about buying a new car. I highly recommend this dealership and Victor Ng as a salesman. More
We bought 3 cars from this Dealership since 2005, 2 Odysseys and just recently a 2011 Civic. Our experience with them has been wonderful,from the sales consultant to service. Words are not enough to ex Odysseys and just recently a 2011 Civic. Our experience with them has been wonderful,from the sales consultant to service. Words are not enough to express our dealings with Quinton McMillan. He has proved himself to be not only a knowledgeable consultant, but very caring,with the ability to identify our needs and help us make a good decision. We would not buy a car without Quinton McMillan, and consider him a helpful, caring friend, in whom we have the greatest trust an respect. Everyone who buys a car should deal with a person like Quintin McMillan. You are very fortunate to have him, and so our we. Thank you all for making all things possible. More
Bought/lease several cars from them. This last deal was a buy back of my leased 2008 Ridgeline RTX for a 2010 Odyssey EX RES. After a few haggling of prices, I was very pleased with my deal. Sign and dri a buy back of my leased 2008 Ridgeline RTX for a 2010 Odyssey EX RES. After a few haggling of prices, I was very pleased with my deal. Sign and drive with a tow hitch and harness on the Odyssey and my payment only went up $0.62 (yes...sixty two cents). Going to send a referral this weekend and hopefully she will be buying from them. More
My third vehicle vehicle from this dealer. Great cars and great dealership. The staff is very knowledgable, courteous, and understand their customers needs. This time I dealt with Quinton McMillon who was ex great dealership. The staff is very knowledgable, courteous, and understand their customers needs. This time I dealt with Quinton McMillon who was extremely helpful, helping us choose the correct vehicle for our needs, pointing out all the diferences between the vehicles we were interested in, and helping us reach our payment goal. Thank you More
We just purchased a 2010 Honda CR-V EX-L with Navi from Coggin of St. Augustine. Our sales associate, Quintin McMillan was knowledgeable, courteous, patient and polite. In our selection process, we looke Coggin of St. Augustine. Our sales associate, Quintin McMillan was knowledgeable, courteous, patient and polite. In our selection process, we looked at 9 different small to mid-size SUVs over a period of one month. We narrowed our choices down to 4 brands. We visited the 4 dealerships on our "short list" for a second time. We concluded the Honda CR-V was the right choice and returned to Coggin for the third time to talk about the terms of a deal. Throughout all three visits we were treated with respect, courtesy and were never subject to "hard sell" tactics. We highly recommend this dealership. More
I found the staff at this dealership to be very eager to provide complete satisfaction. They went out of their way to make sure that I had all the paperwork I needed to export the vehicle I bought from the provide complete satisfaction. They went out of their way to make sure that I had all the paperwork I needed to export the vehicle I bought from them into Canada. They never seemed to be bothered by my many questions and requests to do with my purchase and the border requirements for exporting a vehicle. They took initiative beyond what I even asked of them, and left me feeling in very good hands! More