
Coggin Honda of St. Augustine
St. Augustine, FL
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Robert and everyone else at Coggin Honda of St. Augustine were undoubtedly the most pleasant car sales team I have ever encountered. Robert and Justin performed an outstanding job with being nowhere near pus were undoubtedly the most pleasant car sales team I have ever encountered. Robert and Justin performed an outstanding job with being nowhere near pushy or sketchy. He kept his word on the price we agreed on before I arrived over the phone. I was blown away with the deals I received on my new vehicle. Nothing but the best here and I will certainly be going back. This is my second time doing business with this dealer and certainly not my last. I actually drove 3 hours away from my current local Honda dealer just to come to this particular one. A++ on the entire experience. More
The vehicle I purchased for 28K had overhead compartments that were broken. Tom promised to have them fixed, but once the paperwork was complete he did not follow through nor has he been in contact with me. that were broken. Tom promised to have them fixed, but once the paperwork was complete he did not follow through nor has he been in contact with me. I also ask to see a carfax in the parking lot which was never provided. The vehicle also came with only one set of keys. This was not conveyed until after the purchase was complete. Tom's response was, “we are only responsible for providing you with one set of keys.” The keys are over 300 dollars! Tom stated that I was on my own getting a new set of keys. Again at this point the deal was complete; what could I do? When Tom was asked to vacuum and clean the car he said, "it’s raining out, isn't that good enough." I was also forced to stop and get gas once I left the dealership due to the car having less than 1/4 tank. Another salesman cornered me in the office for almost two hours trying to sell me useless coverage. When I turned it down they sent in a second salesperson to try to trick me into agreeing to a monthly payment that included the insurance. I informed him I did not want coverage. At this point his demeanor change to being irritated with me. I shared this information with a co-worker at NAS Jacksonville and he said he had a similar experience at Coggin Toyota. Terrible experience and will never do business with Coggin in the future! Way to take my money and push me out the door ignoring any and all the issues with the $28,000 vehicle. You have the uncanny ability to take my money and downplay my concerns. I will be sure to share this information with any and all Sailors who attend car buying workshops on the Naval Base in Jacksonville. More
Tom gave us a great experience. Fast to respond to all our needs. He even came in on his day off to deliver our new car. We were very happy with the whole process. our needs. He even came in on his day off to deliver our new car. We were very happy with the whole process. More
Being that this was our fourth purchase from Tom and Patrick. All of which have gone very smoothly. We speak highly of their dealership and them. We would never go any place else.Thank you all for anoth Patrick. All of which have gone very smoothly. We speak highly of their dealership and them. We would never go any place else.Thank you all for another great experience buying a vehicle. More
Prompt and honest. Lowest price quote compared to other Prompt and honest. Lowest price quote compared to other area dealers. Daniel and Shannon were very helpful in getting me a good deal and felt very Prompt and honest. Lowest price quote compared to other area dealers. Daniel and Shannon were very helpful in getting me a good deal and felt very comfortable doing business with them. No "pressure" sale tactics. Highly recommended. More
This was an amazing interaction. We pre-negotiated our price via consumer reports/truecar.com. Upon arriving, we drove the car, did the paperwork, and handed over a check. The entire sales team was huge price via consumer reports/truecar.com. Upon arriving, we drove the car, did the paperwork, and handed over a check. The entire sales team was hugely professional,friendly, informative, and helpful. People said please and thank you. Andy in xxI was a consummate professional, as well. We would gladly do business here again, and probably will. Look these guys up, it is worth a visit. More
Wonderful experience buying my first new vehicle! Would highly recommend this dealership, as everyone I interacted with was very friendly and professional! A+ service and experience. highly recommend this dealership, as everyone I interacted with was very friendly and professional! A+ service and experience. More
Service department has been somewhat iffy in the past, but I wanted to give them another chance. Bob turned the situation around, fixed the problem, and restored my confidence in this dealership and serv but I wanted to give them another chance. Bob turned the situation around, fixed the problem, and restored my confidence in this dealership and service department. Thank you Bob for all your help and I look forward to doing more business in the future. More
We've been customers of the Service Dept for over 4 years and have always recieved excellent service. The entire staff is very friendly and courteous. That's why we keep returning is because each visit years and have always recieved excellent service. The entire staff is very friendly and courteous. That's why we keep returning is because each visit is excellent! More
"By nature, I guess I can probably be best classified as an impatient, truly demanding, obsessive compulsive individual. This being the case, I consider myself most fortunate to have met Mike classified as an impatient, truly demanding, obsessive compulsive individual. This being the case, I consider myself most fortunate to have met Mike Sadowski of Coggin Honda in St. Augustine, Florida. Mike was personally responsible for my best car buying experience ever - so fantastic to work with such a true professional. Mike not only fulfilled our every requirement and request, he had every such point fully addressed to our complete satisfaction prior to us even mentioning a thing. Locating the precise vehicle we were seeking and streamlining and expediting every aspect of our buying experience. Result: We are sincerely content with our new vehicle and the service and support we received throughout from Mike and the entire Coggin team." More