Coggin Honda of St. Augustine

Well-informed about products. Not pushy...much appreciated....LOVE my new CRV!!! Highly recommend Coggin Honda and salesperson JC! Than you for a great experience! appreciated....LOVE my new CRV!!! Highly recommend Coggin Honda and salesperson JC! Than you for a great experience! More

Great car, great price and fantastic service from Shannon and Tom. More then worth the drive from Jacksonville. Best car buying experience I've had in years. and Tom. More then worth the drive from Jacksonville. Best car buying experience I've had in years. More

I bought my Ridgeline from Coggin Honda back in 2007 and have had all of my service completed by their service department. They have always been very friendly, quick to get me in for the service, and the wo have had all of my service completed by their service department. They have always been very friendly, quick to get me in for the service, and the work that they do is top notch. I have never had a problem or a complaint of any kind in regard to the scheduling or servicing of my vehicle. Believe me, if they didn't do an excellent job, I would have gone somewhere else a long time ago. Great people, great service!!! More

I went to purchase a vehicle and originally was going to finance the car. Later that day I changed my mind and wanted to just pay cash for the car and the finance paperwork had yet to be sent in so I didn' finance the car. Later that day I changed my mind and wanted to just pay cash for the car and the finance paperwork had yet to be sent in so I didn't think that would be a problem, and even if the finance paperwork had been sent in I knew I could just call the finance company and payoff the car. However, when I called Coggin to speak to the finance employee who was handling my purchase, I could not get through to him. I left messages and never received a call back. Finally when I did get through to him he did not want to give me the payoff amount and he told me that on his day off another employee had gathered his paperwork and sent it in to the finance company without him knowing, this paperwork had an interest rate that was 4% higher than we had agreed on, and Mark refused to tell me the finance company information. I needed this information to provide to my car insurance company so they could insure the vehicle and he, knowing that, would not give it to me. He said "well I don't know their information" in one conversation and in another said "they will send you something in the mail." Even though they would be sending me something in the mail, I still needed their information to give to my insurance company. He was very sketchy and was not helpful at all. It was almost as though he was running away from my calls so he could get the kickbacks from the finance companies for financing the vehicle instead of allowing me to pay cash. I am very disappointed and will NEVER be doing business with Coggin Honda of St. Augustine again. More

I and my brother each bought a new Honda from Coggin, and couldn't be more pleased with the overall experience. We were drawn to them initially because the price they offered on both cars through the USAA C couldn't be more pleased with the overall experience. We were drawn to them initially because the price they offered on both cars through the USAA Car Buying service was notably lower than other dealers, and far lower than our hometown dealer. The service lived up to the great price draw--from the first phone call until the last wave as we drove away, our sales associate, Tom Bomar, and everyone we spoke with at Coggin was uniformly and unwaveringly friendly, relaxed, cheerful, diligent, and helpful. Tom secured a Pilot from the factory--quickly, without complaint, and at no added cost to us--and a CRV from a sister dealer. Even when a CRV switch needed to be made, Tom remained helpful and friendly. When it took longer than anticipated for the Pilot's build and ship, Tom kept track of its progress. When we expressed concerns over any delays or had yet another question, Tom did not dismiss us, chide us, or ignore us. The actual purchase, too, went smoothly, with no sense at all of pressure, anxiety, or the other dreaded conditions that so often come with buying a new car. The CRV came with rails and at my request, the service department added crossbars while Tom handled paperwork, all for less than a dealer normally would charge. And there were no surprises at all in terms of final price--all above board and honest. I take that back--there was one surprise, a good one--both cars totaled at LESS than the Out the Door price we'd been working with--the CRV nearly $1000 less even with the crossbars and rails added! Without the least hesitation we both would recommend Coggin St Augustine to anyone looking for a great experience--and be sure to ask for Tom Bomar! More

We were very pleased with the car buying experience at Coggin Honda of St. Augustine and it started with salesperson Robert Williams. I am 65 years old and have bought many cars in my lifetime and he made Coggin Honda of St. Augustine and it started with salesperson Robert Williams. I am 65 years old and have bought many cars in my lifetime and he made the buying experience a pleasure. We purchased the exact car we wanted at the price originally quoted to us. No bait and switch and no high pressure. Robert is an attentive, polite professional who listened to our concerns, patiently answered our questions and resolved any issues. He has also invited me to meet him at the dealership to help me learn how to operate the navigation system. That’s called service after the sale. First class. We also plan to have the car serviced there. Thank you Robert and Coggin Honda of St. Augustine! Tony and Donna Michael More

This is car #6 we have got from Jc , he is always very helpful and straight forward . A word of advice , if you go to honda us sales person Jc (first desk on the left ..lol) and ask for pat in finance helpful and straight forward . A word of advice , if you go to honda us sales person Jc (first desk on the left ..lol) and ask for pat in finance More

Purchased a new 2013 Ridgeline and I had a great sales experience. Richard located the Ridgeline I was looking for, met my price requirements and during the process he was extremely professional and court experience. Richard located the Ridgeline I was looking for, met my price requirements and during the process he was extremely professional and courteous. More

We have purchased new cars in the past, and this was, by far, the best experience we have ever had. We wasn't pressured or hurried in any way, we felt that we were truly valued customers and the salesman ( far, the best experience we have ever had. We wasn't pressured or hurried in any way, we felt that we were truly valued customers and the salesman (JC Caroul) was interested in meeting OUR needs, not just trying to sell a vehicle. We were looking at a Pilot, and JC showed us the various models and produced bottom line costs for each one. Although we had not intended to purchase at that time, the final deal offered by Coggin was several thousand dollars better than what we were offered by another dealer for a similar vehicle; combined with the overall attitude of JC, we decided to make the purchase. The financing paperwork was a pleasant surprise - very quick and efficient, again by someone who seemed truly interested in making the whole thing painless. When we returned several days later to have the optional running boards installed, we were greeted by our Service Advisor, Ryne Clingerman who checked us in quickly and then arranged transportation for us to the local mall so we could shop while the Pilot was being serviced. When we returned, it wasn't complete, and we had to wait for a while. The customer waiting area is also top notch - TV, refreshments, and very comfortable chairs! Overall, Coggin Honda has gained a new lifetime customer. The staff, facilities and overall attitude is far and above other dealers I have used in the past. I will highly recommend Coggin Honda to all my friends and family. More

I had my 2011 CR-V serviced at this Dealership and Vince and the rest of the service staff were outstanding!! I have always owned Toyotas, which I love, and now own my first Honda. So far I love it and will and the rest of the service staff were outstanding!! I have always owned Toyotas, which I love, and now own my first Honda. So far I love it and will continue to use Honda of St. Augustine and recommend them to everyone. Thank you Service Department!! More