Coggin Honda of Orlando
Orlando, FL
Filter Reviews by Keyword
By Type
Showing 1,125 reviews
We have been shopping for a used car for the last month and every car we saw we were not happy with. As we where giving up hope on finding a good and reliable car, we stopped to see if this dealer would ha and every car we saw we were not happy with. As we where giving up hope on finding a good and reliable car, we stopped to see if this dealer would have a decent car. Sure enough Roberto Reyes showed us a very nice used Honda Civic in great condition and low miles, he was great and honest. My husband is a happy camper with his car and we got it at a great price. More
If you need a new car and looking for a straight forward and knowledgable salesman Nelson at Coggin Orlando Is the man. I was looking for a Honda odyssey and starting with extensive research across the web and knowledgable salesman Nelson at Coggin Orlando Is the man. I was looking for a Honda odyssey and starting with extensive research across the web. I called Nelson and he gave me a great price over the phone. Nelson is clearly one of the top salesman in Orlando. Nelson is a top salesman and understands the importance of a fair price and building long term relationships with clients. Look no further .. Nelson will treat you right More
We just purchased a vehicle tonight from Coggin. Our experience was no less than awesome! Brad, our sales person, was very friendly and took the time to completely go over the vehicle with us. His cus experience was no less than awesome! Brad, our sales person, was very friendly and took the time to completely go over the vehicle with us. His customer service was perfect. The entire process of purchasing our vehicle took about two hours. Obviously, Coggin Honda puts customer service first. We are so impressed with how we were treated and how easy the process was. The finance manager was just as friendly and helpful. We stopped at three different dealers during the day and after our experience at Coggin we wished we would have gone there first. If you are looking to purchase a car do yourself a big favor and go to Coggin! I can't say enough about how positive our experience there was. We certainly will be going back there any time we need a new vehicle. More
Every one I came across starting from the sales person(Qui Duong)to the manager exceeded my expectation.Their product knowlge,professionalism,and go an extra mile to make the customer happy is exem person(Qui Duong)to the manager exceeded my expectation.Their product knowlge,professionalism,and go an extra mile to make the customer happy is exemplary.Their waiting area is the best in this town. More
I bought a car about 3 years ago and had a great experience with a salesman they called JR. I went back this year thinking I was going to get the same great customer service, and boy was I in for a experience with a salesman they called JR. I went back this year thinking I was going to get the same great customer service, and boy was I in for a surprise. I had to to deal with a sales manager named Jason who is most disrespectful person I have ever dealt with in my entire life. No exaggeration!! I ended up buying the car but I can assure you it will be the last time I take my business to them. It is a shame they have someone as uneducated and with such a bad attitude holding a sales management position. More
This was the first and only dealership I went to when I purchased my car. Ben Carson is a refreshing change towards the typical car salesperson persona. He did not pressure me and made sure I was 100% comf purchased my car. Ben Carson is a refreshing change towards the typical car salesperson persona. He did not pressure me and made sure I was 100% comfortable with the car and the price. He understood the price budget I had and worked very hard to achieve it. They originally did not have the color I wanted in my car and found it in Clearwater and I received it the next day. There are several reasons why Coggin Honda is the number 1 dealership in Orlando and I recommend everyone to go here first before any other dealership. I love my 2012 Honda Insight Hybrid! More
There are many dealerships around Orlando, save yourself some time and don't go to Coggin. After submitting a request on True Car, I chose to go to Coggin Honda thanks to the positive reviews and the g some time and don't go to Coggin. After submitting a request on True Car, I chose to go to Coggin Honda thanks to the positive reviews and the great correspondence with Nelson via e-mail. Unfortunately, this turned out to be a very poor experience with an uninformed salesman and price quotes that were almost insulting. I don't know if they saw a young female and thought they could try and take advantage or that they just do this with everyone who walks through the door. Overall: Uninformed salesman (I knew more about the 2012 CR-V) Incredibly overpriced quote Little respect of customer specifications. Details: I bought a 2010 Honda CR-V EX-L with Nav in May 2010 for $29,500 including all taxes, title and features like floor mats, trunk mat and a spoiler. $29,500 was the final price in May, the middle of the year. Thanks Southern Motors Honda! My family has purchased 3 different new Hondas in the past few years. I now am looking for a 2011 or 2012 Honda CR-V EX-L with Nav. If I can get a good deal on the 2011, I'll go with that, else it is worth it to me to pay extra for the 2012. I called around dealerships, got referrals from Truecar.com and eventually chose to go to Coggin on Orange Blossom Trail in Orlando. There are quite a few Honda dealerships around here but they seemed the best from my correspondences with Nelson. When I arrived, Nelson was not around so Michael was assigned to help me. I was very clear throughout all my correspondences that I wanted a 2011 WHITE Honda CR-V EX-L with Navigation. They did not have it when I arrived. On the phone, I was told that their system said they have it. Anyways, they proceeded to try to sell me the Silver. This is fine, they are salesmen, it is their job. However, I am firm on my White. After me repeating that I want a White CR-V and listening to the salesman talk about his great experiences with his Silver CR-V and how his wife loves the color (or something to that effect), he finally proceeded to look up a White Honda CR-V, find out where they can find it and give me a quote (without mats or spoiler) for over $33,000. $33,000! This is the end of the year, the new 2012's are coming out in a few weeks. They quoted me more than $3500 over what I paid for a brand new one (WITH spoiler and mats), mid-year in 2010! Also, the MSRP for the EX-L with Nav is $29,655 and the factory invoice is $27,924. Even with tag and taxes, that is ridiculous considering the time of year. I also should state that we started out on the wrong foot before any prices were put on the table. Not only did they not really honor my request for a White car (by trying to push the Silver) but their salesman did not know the facts about the 2012. He did not know that the 2012 had better mileage. He also thought that the 2012 is larger with a 3rd row seat, missing that it is 1 inch shorter and 1 inch lower withOUT a 3rd row seat. Though I guess to his credit, the 2012 has more efficient use of interior space to make it feel larger inside. When I brought all this up, I was told by Coggin Honda that Honda has kept all this information quiet. However, anyone (like myself) with a search bar can type in "Honda CR-V 2012" to find this information. I'm not sure why the Honda Dealership can possibly be so incredibly uninformed, but that chipped away any initial trust I had in this dealership. When I brought this up to the manager, he told me that Honda has not trained them yet. However, all this information is available on the internet, so even if Honda has not sent a representative, it seems necessary to at least have the salesman know as much as what is available on the Honda.com site as well as on the plethora of car review sites. In summary, I had an experience at Coggin with two salesmen who did not originally honor my request, who were uninformed about the cars that they sell and then proceeded to quote me something that is so high it is insulting. I came from a dealership- Southern Motors- that had incredibly honest, nice salespeople who really did want to find my family the best cars. We bought 3 cars from them in just a few years. I moved to Florida so I am looking for a new Honda family here. I was hoping to find a similar relationship with Coggin here in Orlando. Unfortunately, I will need to look elsewhere. More
Amazing! Service is great and Sean Bryant will take GREAT care of you! Best place to buy a car I have ever found!!! Thanks Sean and Coggin for making the car buying experience an easy one! I'll be back for m care of you! Best place to buy a car I have ever found!!! Thanks Sean and Coggin for making the car buying experience an easy one! I'll be back for my next one! More
It was overall a good experience for me. My dealer Larry Fernandez was friendly. This was my very first puchase from a dealer and it was a different experience overall. The thing I do not understand I purc Fernandez was friendly. This was my very first puchase from a dealer and it was a different experience overall. The thing I do not understand I purchased a Maroon color car, but for some reason it is written "White" on all the agreements that I have made with Coggin Honda Orlando. I told this to Larry before we made the agreement then I did not pay attention about the color on the agreeement. I only checked for prices to see if they are as we agreed. I do not know if they have any explanation for that. The car price was not that a good deal, but service was good overall. More
GREAT dealership! Alvin Santana is hands sown the best sales person we have ever worked with and we have bought several new cars in recent years. He knows his products and was very personable, almost lik sales person we have ever worked with and we have bought several new cars in recent years. He knows his products and was very personable, almost like we knew him for years. Everyone knows that Honda makes great vehicles and to match up a great vehicle with such a great employee such as Alvin, we could not be happier with Coggin and our experience. More