Coggin Honda of Orlando
Orlando, FL
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Body work- Front end repair and wheel replaced on my civic,after I brought car home, found other body damage that wasn't brought to my attention,after they had washed and cleaned the car and spending civic,after I brought car home, found other body damage that wasn't brought to my attention,after they had washed and cleaned the car and spending $505.00. Took back had other body damage repaired another $440.00 to body of car, got car home and parts were Missing off the car, that were not replaced when work was done. Was promised by Josh Holcomb everything was completed this time. Called back advised them of the situation and was promised they would be out to my house Monday the Technician would get in about 9:30am or 10:00am and Josh would call me back to get address info to send him out to put part on. Here it is 1220pm, no call as of yet. Called back Jeff,a Coggin Manager of sales dept, He said Josh would be getting in touch with me shortly with the technician to come to put part on car. DO NOT USE THIS SHOP THEY ARE NOT RELIABLE!!!!!!! This customer very disatisfied with this Dealership. They say one thing and do another. Will find another dealership to do any further maintenance on my vehicle! HONDA TAKE NOTE ON THIS! CC HONDA More
I was recommended to go to Coggin by my parents. (They had recently purchased their new used kia with Izzy. They were SO grateful for his help and trusted him to help me with my new car.) I had such a fun had recently purchased their new used kia with Izzy. They were SO grateful for his help and trusted him to help me with my new car.) I had such a fun time getting to know him, and he took alot of his time to find out every need I had. Even when the first car didn't fit my ideal, he set out again more determined than ever to get my dream car. So when he saw my dream car come into the lot, he said, "THERE IS AMBERS CAR!!" and called me immediately! In such a short time he had been able to personally know my needs and identify everything on my wishlist. He narrowed it down to the VERY BEST vehicle for my needs! Izzy has such a caring wonderful heart, and is THE reason I tell everyone to go to Coggin Honda now. More
The service was great thank for all your hard work!!! Thank you for all your hard work and getting me to work on time !!! I would come back again!!! Thank you for all your hard work and getting me to work on time !!! I would come back again!!! More
Yesterday I had the most pleasant buying experience of my life. Mike Moushond is such a good person to deal with. He works hard, and I mean hard. His follow up is spectacular. After the sale, he stayed wi life. Mike Moushond is such a good person to deal with. He works hard, and I mean hard. His follow up is spectacular. After the sale, he stayed with me while transferring my things from one car to the new one and explained how everything worked before I drove off. He followed up again last night to see how the ride home was and if I was satisfied. He is certainly a person I would want on my sales staff and I sincerely hope he goes a long way with your organization. Polly P Andrews More
Nelson Merced and the entire staff at Coggins was great. We knew that we wanted to get a Honda Odyssey to replace our existing Odyssey but we were not pressured into getting the top of the line model. Havin We knew that we wanted to get a Honda Odyssey to replace our existing Odyssey but we were not pressured into getting the top of the line model. Having purchased the last two cars from Holler Honda, I thought we would end up back there to purchase our vehicle since it is closer to our home. However, the drive to Coggin was worth it. They not only matched the other dealer's price they beat it significantly and they included extras which adds value in the susbequent resale of the car and more importanly gave us greater satisfaction in making the purchase. Nelson made the entire transaction painless. He was responsive with his e-mails and connected with us by cell phone but was not overly aggressive. He was knowledgeable and thorough in making sure we had all the variables when comparing the various Honday Odyssey models. When we had to have the trade-in model evaluated they were quick and did not play games by keeping us waiting in a small confined desk or office while they talked up their cars. When we were ready to sign the paperwork, their loan executive was efficient and we were able to finalize the transaction quickly. I look forward to buying our next car from Nelson and Coggin Honda. Great work and total satisfaction on price and service!!! More
We have now had 2 great experiences with Nelson and the Coggin team. They are very accommodating and customer friendly in their approach. We made a purchase yesterday, and were in and out with our new car Coggin team. They are very accommodating and customer friendly in their approach. We made a purchase yesterday, and were in and out with our new car in under 2 hours. Much of the deal was negotiated by phone and there were no surprises when we got there. Nelson operates with great integrity and does all he can to maintain high levels of customer satisfaction. More
This is my second car from this dealership and I will probably just keep buying Hondas at this location because of Nelson Merced. Being a single female shopper, I had some serious trepiditon about going probably just keep buying Hondas at this location because of Nelson Merced. Being a single female shopper, I had some serious trepiditon about going out to by a car. Nelson certainly was a breath of fresh air when I met him in 2009 and ended up buying a Honda instead of the Toyota I'd pretty much planned on. Nelson is just a very nice and genuine individual. You dont get that "oily car salesman" feeling at all when dealing with him. He is very knowledgeable and respectful and takes care of business in a professional and pleasant manner. He is truely a gentleman and one of prompt action; does what he says he will do and with a great attitude and a level of patience that is remarkable. It was also very nice to met JR on this second visit; now I feel even better about spending my money there! I have and will continue to refer prospective buyers to Nelson and JR at Coggin Honda! Thanks guys, see you soon. More
Went through on-line buying service. Spoke to Neslon and agreed upon a negotiated price with options for Honda Fit. When arrived at Coggin's was told a higher price than what was verbally agreed upon over p agreed upon a negotiated price with options for Honda Fit. When arrived at Coggin's was told a higher price than what was verbally agreed upon over phone. Once again I renegotiated a price with adjusted options and was told it would be several days before they would have the car for me. I agreed and gave a $3000 deposit. Two days later I receive a call saying they couldn't get the car I wanted unless I was willing to pay a higher price for one with options I didn't want? Was told I should shop somewhere else to get the car I wanted? Took another call and more than a week for them to credit my $3000 back to me. Never have been treated so badly from a car dealership. More
I remembered Alvin Santana from a car inquiry back in June. I returned to the dealership this month and found Mr. Santana and RJ to be very professional and understanding about my needs towards the purc June. I returned to the dealership this month and found Mr. Santana and RJ to be very professional and understanding about my needs towards the purchase of a new car - Honda Civic. My sons and I want you to know that we are pleased with the quality of service your company provides. I sincerely appreciate your responsiveness and the way you conduct business. I would recommended Honda to others because of our satisfaction with your service. We look forward to doing business with you for years to come. More
We ended up at Coggin Honda after our car broke down during a Disney visit. We had the pleasure of working with Steve, in the service department, and Nelson, who sold us our used vehicle. From start to during a Disney visit. We had the pleasure of working with Steve, in the service department, and Nelson, who sold us our used vehicle. From start to finish, we felt that our interests were being kept at the focus of the transaction, and did not feel pressured in any way to buy something we couldn't afford. Nelson was absolutely outstanding, and went above and beyond in helping us throughout the weekend. I can't recommend him enough! If you visit Coggin, make sure Nelson Merced is the person you request! More