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Coggin Honda of Orlando
Orlando, FL
1,288 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 13, 2015
"Best price" is a lie. I have been watching an 04 vette that Coggin Honda has had on their lot for a little over a month. the original asking price was $16992, then reduced I have been watching an 04 vette that Coggin Honda has had on their lot for a little over a month. the original asking price was $16992, then reduced to $15992. I inquired on the internet that when the car came down to $14900 to email me so we can make a deal. the response I received from Arthur Glass (Internet Sales Manager ) was the price is "firm" and is $14900 my budget or what I thought the vette was worth. I returned the e mail letting him know it was the price I thought it was worth and sent pics and VUN of my trade so we could deal. No response. The following week, I see th car has been educed to $14994. I sent another e mail telling him that you are in my price range now let's deal. I think I received a voice mail from him, (I say thin because I was unable to tell who was calling due to background noise, very unprofessional) so I e mailed again and stated that we can deal now that the price has come down. the following week, the car ONCE AGAIN was reduced to $14493, below what I had originally offered, still no response. I e mailed today stating that lets deal because you are below what I offered so call or email me so we can make this happen, still no response. This by far has been the poorest internet sales/ sales experience ever, hands down. First he comes with the our price is firm when it has been reduced 3 times. the latest price is lower than what I have offered them. Arthur does not want to sell a car period, if he did, I would be driving the car today! Other dealership continually make contact with you and try to make a sale or make you happy. this person does not care. I cannot wait to get the automated reply from the sales department, just another form letter from an uncaring dealership only in it for the money! I seriously doubt that the dealership management has the guts to call or email me, we shall see. meanwhile, they have missed out on a sale because of their arrogant smug attitude. More
by xliemx717
Employees Worked With
Arthur Glass
January 07, 2015
"Very pleased with their sales and service" I recently purchased a new 2015 Honda Accord from Coggin Honda of Orlando, and was very happy and pleased with the service that I received. I called I recently purchased a new 2015 Honda Accord from Coggin Honda of Orlando, and was very happy and pleased with the service that I received. I called to inquire about the new 2015 Honda Accords, and spoke with Harry Mendoza on the phone. He was very friendly and personable, and encouraged me to come in. From the very beginning, I was impressed with his personality and professionalism. He was very knowledgeable, and went over and above to get me the best deal he could. The negotiation process went so much smoother and quicker than what I’ve experienced at other dealerships, and I was very happy with the end result! The exceptional service that I received from everyone at Coggin Honda far exceeded my expectations… and I would not hesitate to recommend them to anyone. LeSena More
by LeSencha
Employees Worked With
Harry Mendoza - Sales
January 05, 2015
Best Deal and Serice From the start Johnny was very attentive to what I wanted and went out of his way to meet my need. He provided an excellent service. We struck an unbe From the start Johnny was very attentive to what I wanted and went out of his way to meet my need. He provided an excellent service. We struck an unbelievable deal and couldnt be any happier with my new Honda Accord. Also, Sammy, fainance manager, helped me out greatly. Thank you so much for everything! More
by Alex
Employees Worked With
Johnny Perez and Sammy, finance manager
December 23, 2014
Top Notch Saleswoman Elizabeth Rue was my salesperson. I knew what I wanted .. .a 2015 Honda Fit EX, and I knew what I wanted to pay. I had a trade in, and we came to term Elizabeth Rue was my salesperson. I knew what I wanted .. .a 2015 Honda Fit EX, and I knew what I wanted to pay. I had a trade in, and we came to terms on that. Elizabeth made the deal happen, and it was seamless. I made an informed decision and purchased the Fit. NO hard pressure--just Elizabeth's sincere efforts to make the deal worthwhile for me. I highly recommend Elizabeth Rue! (This is my third Honda from Coggin Honda. There's nothing like a satisfied customer!) More
by Happy with my New Car
Employees Worked With
Elizabeth Rue
December 22, 2014
Great Purchase Experience with all departments ... . Marcial Mercado was my salesman. I knew what I wanted .. . 2015 Honda Pilot, and knew what I wanted to pay. I had a trade and we came to terms on th Marcial Mercado was my salesman. I knew what I wanted .. . 2015 Honda Pilot, and knew what I wanted to pay. I had a trade and we came to terms on that. Marcial made it happen and it was seamless. He obtained the vehicle from another Coggin dealership and it was ready the next day. ALL was good! He gave info with regard to a lease, and also for a sale with financing @.09% for 36 months. I made an informed decision and purchased the Pilot. NO hard pressure for anything, told me about a protection package and finance guy told me about extended warranty and prepaid maintenance. The only thing I can say is that if I had taken the time to really understand the benefits of a prepaid maintenance program or extended warranty, I 'might' have purchased. So, a little better education from dealership 'before' heading into the finance dept might benefit both parties. Once again, there was NO pressure to purchase, and straight forward coming to terms on price! ALL good ... . recommend Marcial Mercado .. . he sells soooo many cars for a reason! More
by Linda
Employees Worked With
I can't remember the name of the fellow in charge!, Marcial Mercado
December 17, 2014
Exceptional car purchase experience I had been shopping around, both both online and dealerships, for a new Civic sedan. Trying to match features, price and availability had left me som I had been shopping around, both both online and dealerships, for a new Civic sedan. Trying to match features, price and availability had left me somewhat frustrated. Then I get a call from Nelson Merced of Coggin Orlando. First he took the time to actually listen to my situation and what I was looking for. One hour later he had located my car and emailed a purchase proposal that completely exceeded my expectations in every way. That afternoon we worked out insurance, tag, and purchase details over the phone and net. Next day he delivered my car, over 100 miles, to my doorstep. My advice to anyone looking for a new Honda - figure out what you want, then call Nelson. More
by RaymandoV
Employees Worked With
Nelson Merced
December 17, 2014
Oil change + tire rotation I ordered for oil change, exterior wash and tire rotation. The oil change covers wiper fluid refill generally. It was empty when I left. The check lis I ordered for oil change, exterior wash and tire rotation. The oil change covers wiper fluid refill generally. It was empty when I left. The check list says its filled but it was not. When I went back there not even a sorry, "no problem will do it for you" was the response. And the wash quality was bad. I doubt if they did any wash at all. By looking at these i doubt the rotation was done or not. More
by Thiyagarajan
Employees Worked With
Julio Raimundo
December 14, 2014
Worst customer service I had a horrible experience. Piling on the pressure to buy RIGHT NOW or leave the place, after they offered the most expensive quote. The ridiculous I had a horrible experience. Piling on the pressure to buy RIGHT NOW or leave the place, after they offered the most expensive quote. The ridiculous thing was asking me to sign on a quote that I will drive the car today no matter what. But they just made my car buying more easier. I do not have to consider Coggin ever. More
by Orlvis
Employees Worked With
It was a Manager, I do not know his name. It was Alvin or something
December 09, 2014
New car purchase 11/25 6:15pm Manager was shouting at me. Told me he was doing me a Favor because I don't have a job I should have taken deal yesterday Manager said 11/25 6:15pm Manager was shouting at me. Told me he was doing me a Favor because I don't have a job I should have taken deal yesterday Manager said his day off Tom he was exhausted and Doesnt have time to deal with this. And I should get out of his dealership. Manager refuse to give me his name Manager also said that he was submitting my application to Honda so I could not purchase a Honda anywhere since I was not currently employed More
by idopistiner12
Employees Worked With
Manager refuse to give name
December 02, 2014
worst customer service experience ever! After going to Coggin Honda, I will never step foot in there again!!!! When we first arrived we were approached by a sales man, who showed us the After going to Coggin Honda, I will never step foot in there again!!!! When we first arrived we were approached by a sales man, who showed us the car we wanted and everything was good. However, when we sat down to talk numbers he started to give us high numbers that we could not afford. He kept insisting that what he was offering was the best deal he could give us. He would tell us how much the monthly payments would be, however, when we asked how much the car price was he kept dogging the question. This dealer was not informing us correctly, he was just throwing numbers and was twisting our arms to take the deal. Us not feeling well informed, and pressured into taking the deal we were of course hesitant to take it. When we told him we were going to leave and think about it, he called his manager over. The manager was horrible!!!! he was trying to pressure us and when we said no he pretty much told us were the door was! I do not recommend this place to anyone. More
by betzaidaperez15
Employees Worked With
sales team
