Coggin Honda of Orlando
Orlando, FL
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After confirming that a certain CPO Accord was on the lot, I immediately ventured over to see the car. I was told to ask for internet manager Brad McGregor. I stood around for 15 minutes waiting for Brad lot, I immediately ventured over to see the car. I was told to ask for internet manager Brad McGregor. I stood around for 15 minutes waiting for Brad, and when he finally came out, it was as if he had zero knowledge of the extensive conversation I'd had with their internet rep. He then kept me waiting around for another 15 minutes before telling me that the car I had specifically come to see was "unavailable" without any further explanation. I would overlook the small and slightly run down facility if their customer service was superlative. Sadly, this was not the case - I left feeling misled and unhappy. More
The staff at Coggin Honda was very friendly and even though it was very busy when I came, they made sure I was well taken care of. The car I test drove and ended up leasing, had a screw on one of the ti though it was very busy when I came, they made sure I was well taken care of. The car I test drove and ended up leasing, had a screw on one of the tires so I had to come get it the next day. They did lend me a dealership car to drive home. When I picked up my new car, it was clean, had a full tank of gas and ready to drive. I would defently recommend this dealership to those car shopping out there. More
Excellent service. Sales agent has a great knoeledge and expertise abot Honda Cars. He maintained a very professional attitud and was able to answer all my questions with ease. expertise abot Honda Cars. He maintained a very professional attitud and was able to answer all my questions with ease. More
I went to Central Florida Toyota to look at a car. The salesman was snide. He showed me only the car I had inquired about (internet)and did not attempt to show me anything else within my budget. I left salesman was snide. He showed me only the car I had inquired about (internet)and did not attempt to show me anything else within my budget. I left with the impression that he didn't think a woman was a serious buyer (without her husband). As I was leaving I saw Coggin Honda on the other side of the road, so I stopped into their used auto area. I was greeted warmly by Mark Bhimani. I told him what I was looking for, and he took me to the lot and showed me a number of cars meeting my criteria. I liked one in particular, a Honda Accord, and he went to great lengths to show me all of the aspects of the car, and the Carfax report. I told him that I was still in the "looking" phase, and he respected that and allowed me to exit without any hassles. Two days later I returned to Coggin with my teenage son (whom the car was for). We had looked at cars at other dealerships, but I saved this one for last because I thought it would be the right one for my son. Again, Mark greeted me warmly; we looked at the various cars on the lot, and settled on the Accord. We did a single round of negotiating and settled on an "out-the-door" price which accommodated my budget. My son was thrilled, and I can honestly say the buying experience was pleasant rather than painful! Go see Mark if you are looking for a used auto. He is nice and honest and doesn't try to push you into something you aren't looking for. More
Service was excellant, and David was an excellant salesman to deal with. Was treated with courtesy and respect. David wes very knowlegable with the vehicla and took the time to explain every question salesman to deal with. Was treated with courtesy and respect. David wes very knowlegable with the vehicla and took the time to explain every question we had. Walt and Patti Haas More
I wanted to say that nick bravo did a execelent job always answer my calls always was there for me. So all of my friend will be doing business with nick. Thanks nick. always answer my calls always was there for me. So all of my friend will be doing business with nick. Thanks nick. More
I had a service issue with poor quality service regarding battery cleaning service by the tech and the follow up response by the service advisor. Cal, who is the service manager and Jerry, the GM of Coggin a battery cleaning service by the tech and the follow up response by the service advisor. Cal, who is the service manager and Jerry, the GM of Coggin are addressing my concern right away. Thanks to all involved! As a concerned customer, I always check the finished work of my automobile before I drive away from the dealership! Unless the integrity of the service and the quality of work after the sale improves gets addressed by senior managers, then I can only tell current customers and potential customers to Coggin Honda on OBT when it comes to servicing your Honda use much caution. DO NOT accept nothing less than the quality of service that you paid for! I have been a loyal customer of Coggin Honda going back to the old days when the dealership was near the FL mall. More
Had to get a a new car quickly, and this dealership was the first one i went to. I think i will stick with this dealership for a long time. The service the deal great salespeople all impressive. the first one i went to. I think i will stick with this dealership for a long time. The service the deal great salespeople all impressive. More
Hands down best experience I have had buying a car. Nelson did great job taking care of me from start to finish. I will be a repeat customer! Thanks for the great deal and buying experience! Nelson did great job taking care of me from start to finish. I will be a repeat customer! Thanks for the great deal and buying experience! More