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Coggin Honda of Orlando

Orlando, FL

4.7
1,125 Reviews

11051 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 1,125 reviews

April 12, 2013

Edwin is an excellent salesman and has handled our needs for a new vehicle will excellent results. We love working with him and the staff at Goggin Honda and wish them all continued success. We always recom More

by yamsamoht1947
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Rodriguez , Elyin Perez
Apr 12, 2013 -

Coggin Honda of Orlando responded

I am so glad that you had such a great experience at our dealership and, especially, with Edwin. If you have any questions, don't hesitate to give us a call, 407-851-9118. We are always happy to help in any way that we can. Thank you for your feedback, and we look forward to your next visit. Best regards, Jerry Lovins, General Manager

Apr 12, 2013 -

yamsamoht1947 responded

Edwin Rodrigues was the sales person

April 09, 2013

Rude customer service regarding a deposit. The should make things more clearing when doing transactions over the phone. The vehicle test driven was honda certified but it needed alignment, transmission w More

by Marinella
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erick mananger
Apr 24, 2013 -

Coggin Honda of Orlando responded

I am sorry that you had such a frustrating experience at our dealership. Please know that your concerns are being taken very seriously. Customer service is my top priority, and I never want someone to feel like they were given incorrect or misleading information, whether they are speaking with a team member on the phone or in person. I would really appreciate the opportunity to speak with you in greater detail regarding your experience in order to clear up any inconsistencies and restore your trust in our dealership. Please, give me a call at 407-792-1211. Again, my apologies that these events occurred, and I look forward to speaking with you. Best regards, Jerry Lovins, General Manager

March 29, 2013

I originally browsed through the internet to look for my Honda Touring.When I clicked on the Quote site I was e-Mailed a quote within a few minutes. I wasn't ready to purchase a vehicle at that time so I ex More

by 20thetouring1352
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Macera & Jose Fernandez
Mar 29, 2013 -

Coggin Honda of Orlando responded

I am so glad that David and the rest of the team at Coggin Honda of Orlando were able to help you find the perfect Honda Touring for your needs. If you have any questions about the vehicle, don't hesitate to contact us, 407-851-9118. We are always happy to assist you. Thank you so much for your feedback, and congratulations on your new Honda! Best regards, Jerry Lovins, General Manager

March 28, 2013

I went to the dealership based on previous high reviews to purchase a car. I was treated professionally and respectfully during the entire transaction. The staff went out of their way to accommodate me an More

by pone1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcial Mercado
Mar 29, 2013 -

Coggin Honda of Orlando responded

I am so glad that you had such a positive experience at our dealership! If you have any additional vehicle questions or concerns, don't hesitate to give us a call, 407-851-9118. We are always happy to help! Thank you for your feedback, and we look forward to your next visit. Best regards, Jerry Lovins, General Manager Coggin Honda of Orlando

March 28, 2013

Marcial was patient and worked with us to get the right vehicle at the right price.He stayed engaged even after a month of contact back and forth. More

by Tuggle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcial Mercado
Mar 28, 2013 -

Coggin Honda of Orlando responded

Congratulations on your new Civic! If you have any questions about it or any other vehicle concerns, don't hesitate to contact us, 407-851-9118. We are always happy to help! Thank you so much for your feedback, and we look forward to your next visit. Best regards, Jerry Lovins, General Manager Coggin Honda of Orlando

March 23, 2013

I purchased a 2013 Honda Civic sedan. I am very satisfied with the car, your customer services and the facilities. You were very professinoal. Thank you Jorge More

by jepg02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcial Mercado and Alvin Santana
Mar 25, 2013 -

Coggin Honda of Orlando responded

Congratulations on your new Civic, Jorge! If you have any questions or concerns about your new car, don't hesitate to contact us at 407-851-9118. We are always available and happy to help in any way that we can. Thank you so much for your feedback, and we look forward to your next visit! Best regards, Jerry Lovins, General Manager, Coggin Honda of Orlando

March 22, 2013

I called about a car they had listed on Auto trader talked with Edgar and he said car was available and asked if I would come in that night, Drove in from Kissimmee with my wife and son on a Friday nig More

by MichaelRoy
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Egar Rodriguez, Sales Managers Name no tknown
Apr 05, 2013 -

Coggin Honda of Orlando responded

My apologies for the frustration and confusion that surrounded your initial visit to our dealership to view this vehicle. Your satisfaction is our absolute top priority. I sincerely hope that the package that we were able to offer you on this vehicle not only made things right, but restored your faith in our dealership. If you have any questions about your new vehicle, don’t hesitate to contact us, 407-851-9118. We are always happy to help any way that we can. Again, my apologies for the initial misunderstanding, and thank you for giving Coggin Honda Orlando another chance. Best regards, Jerry Lovins, General Manager

March 22, 2013

Purchased a 2011 Civic through Coggin Honda Orlando in June 2012. This was by far the most professional and courteous experience I've had purchasing a vehicle through a dealership. Mr. Bryant and Mr. Meye More

by 4MyHonda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Meyer, Sean Bryant
Mar 22, 2013 -

Coggin Honda of Orlando responded

I am so glad that Mr. Bryant and Mr. Meyer created such a positive car-buying experience for you and that they were able to help you find the perfect Civic for your needs! If you have any questions or concerns, don't hesitate to contact us, 407-851-9118. We are always happy to assist you in any way that we can. Thank you for your feedback, and we look forward to your next visit! Best regards, Jerry Lovins, General Manager, Coggin Honda of Orlanda

March 20, 2013

Nelson Merced provided thoughtful awareness, efficient sales handling, clear information and prompt communicaztion and service/response. In all my years of buying cars which includes over 12 cars, this wa More

by alohaPamila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Merced
Mar 20, 2013 -

Coggin Honda of Orlando responded

Thank you so much for the great feedback! We love hearing from happy customers. I am so glad to hear you enjoyed working with Nelson and everyone at Coggin Honda. Please let me know if you have any questions or I can help in any way regarding your vehicle needs. Best, Jerry Lovins, General Manager Coggin Honda of Orlando

March 16, 2013

Very rude customer service from the manager of service dept. There are better dealers around. Highly suggest trying those first unless this is your only option. Even then consider taking your vehicle e More

by sfldad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Arthur Glass, Nelson Merced, Sean Bryant, Michael Spears, Nick Bravo, Jerry Gunter, Roberto Reyes, Mike Moushon
Apr 03, 2013 -

Coggin Honda of Orlando responded

I am so sorry that you had such a poor experience with our Service Department. Ensuring that all of our customers receive the best service each time that they visit Coggin Honda of Orlando is very important to me. As such, I am deeply concerned about your interaction with our Service Manager. I would appreciate the opportunity to speak with you in greater detail regarding the situation in order to make things right with you and, hopefully, restore your faith in our dealership. Please give me a call at 407-792-1211. Thank you so much for bringing these issues to my attention, and I look forward to speaking with you. Best Regards, Jerry Lovins, General Manager, Coggin Honda of Orlando

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