Coggin Honda of Orlando

It was a nice experience because they make everything easy, simple, and they like to help me getting the deal according to my needs. Thanks. easy, simple, and they like to help me getting the deal according to my needs. Thanks. More

We were promptly greeted and showed us a lot of options. Very patient with us, worked to get us a payment that met our budget. The finance manger was very friendly and pleasant and made the wait "painless". Very patient with us, worked to get us a payment that met our budget. The finance manger was very friendly and pleasant and made the wait "painless". They earned our trust and a returning customer More

We visited this dealer for an oil change. The policy states they take other dealers coupons. The first service tech stated they never take other coupons. When I questioned this he disappeared and anothe states they take other dealers coupons. The first service tech stated they never take other coupons. When I questioned this he disappeared and another tech took his place. He basically gave us a "song and dance" and then ended with "well my boss is out sick....." We left the dealer and went to a place that knows their business policies. We have been coming here for years for service and sales . Due to the huge turnover of employees lately the service is sporadic and we will not be back. More

I recently leased a 2013 Honda Odyssey from Coggin Honda, in Orlando. I had the pleasure of working with Nelson Merced who made the whole process stress free. Nelson is very organized and professional both i in Orlando. I had the pleasure of working with Nelson Merced who made the whole process stress free. Nelson is very organized and professional both in his explanation of the leasing process and the test drive and the features of the vehicle that I leased. I would recommend this dealership to anyone considering the purchase or leasing of a new vehicle. More

Coggin was able to provide us with the best price for the specific car we wanted, and we did check several dealerships. On top of that, the general customer service, the friendliness of all of the staff we d specific car we wanted, and we did check several dealerships. On top of that, the general customer service, the friendliness of all of the staff we dealt with, and the professionalism and thoughtfulness of Nelson Merced, who worked with us through the sale, was truly outstanding. More

Purchased my previous vehicle from here in 2007 and have used them to service the vehicle since it was purchased. Was in the market for a new accord so trying to be a loyal customer came back to the dealer used them to service the vehicle since it was purchased. Was in the market for a new accord so trying to be a loyal customer came back to the dealership to see what deal they could put together for me. The sales person (Ozzie) we dealt with was very friendly, helpful, and accomodating (I would give him 5 stars for all of his efforts) but the deal was poor to average. Tried to low ball the trade and wanted top dollar for the new vehicle. We had to work very hard to get a very average deal. When one of the manager's came by (unfortunatley I do not remember his name), we tried to share our overall dissatisfaction about portions of the deal and he seemed very condescending to both of us. I am a highly educated person and understand that you are in business to make money, but the way he talked about it was unprofessional in my opinion. It really isn't my problem how much your mortgage is on your facility, but I am glad he felt the need to tell us that. I did not feel that he treated us well for being repeat customers and having spent over $30K at this dealership in the past. We went to another dealership in town and in less than an hour our first offer was over $2,600 less than the deal we had here that we worked almost 3 hours to get, and this was for the same vehicle. I am no longer a Coggin customer as I have purchased my new accord elsewhere. More

Really a great experience, Very friendly and very knowledgeable. Patiently listened and answered all my questions, I thought the price was fair and financing reasonable. knowledgeable. Patiently listened and answered all my questions, I thought the price was fair and financing reasonable. More

The staff was friendly and the sales person Arthur Glass was very professional and courteous. The model I wanted was the 2011 Honda Civic and that was exactly what Arthur found for me. This was, what I cal was very professional and courteous. The model I wanted was the 2011 Honda Civic and that was exactly what Arthur found for me. This was, what I call, good customer service. I gave him the maximum rate. However, the finance process was not what I expected. The blue book value of the car is $14,900, but instead, they charged me almost $900 over that price. That was the only part that I didn't like and the reason I gave them a 2 at pricing. The warranty that I got at Coggin Honda was for 75k miles or 5 years at $2k approximately with $100 deductible for each visit. I ended up refinancing the car about a week after, with a better finance rate and an extended warranty of 100k miles/no deductible for $1,600 at my bank. My experience in the past with Hondas are that they are reliable cars. The overall experience was good taking inconsideration that the transaction was quick. I recommend Hondas always, however, just make sure you got the actual blue book value of the used car you are purchasing at Coggin Honda before you signed the contract. More

It was very pleasant experience from when we step into the dealers. Qui was very nice, and he explained about all the features on the car. the dealers. Qui was very nice, and he explained about all the features on the car. More

We did not expect to find a dealership in which everyone is pleasant and the overall atmosphere is relax . Nelson Merced was very professional in his approach and help us choose the right car for us and our is pleasant and the overall atmosphere is relax . Nelson Merced was very professional in his approach and help us choose the right car for us and our budget, without undue pressure which unfortunately is what you always expect and dread when you go to a dealership. He is an asset to the Coggin dealership and we will refer our friends and family to him when they are going to buy a car. More