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Coggin Honda of Orlando

Orlando, FL

Overview
Reviews
Vehicles
4.7
1,125 Reviews
Call Dealership (407) 852-5189

11051 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 1,125 reviews

March 28, 2024

No responsibility and no ethics. One of the worst services ever seen till now. Service representative took 45 minutes to come to the Car after assigning a person and I was waiting i More

by SR Bot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave
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Apr 03, 2024 -

Coggin Honda of Orlando responded

Thank you for sharing your experience. I'm Mark Bedell, the General Manager. I apologize for the lack of responsibility and poor service you've encountered during your visit. It's concerning to hear about the delays, lack of communication, and the overall unfriendly environment, as we strive to provide efficient and customer-friendly service. We take your feedback seriously and are committed to addressing the issues you've faced. I would like to personally investigate this matter and ensure that we take the necessary steps to improve our service process. Please reach out to me directly at (978) 420-7521 so we can discuss this further and work towards a resolution that restores your confidence in our dealership. Your satisfaction is important to us, and we are dedicated to making things right. I look forward to the opportunity to speak with you and ensure that your future experiences with us are positive.

March 27, 2024

I loved the service I received at Coggins dealership! Greg was very helpful and attentive! More

by Roxana B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg
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March 27, 2024

This dealership is great because of people like Parmesan (Dave) . He is a very awesome and respected advisor. More

by deodatbudhu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Manieram
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March 27, 2024

The Dealership could not have done more to put matters right. In particular Rene Farias was exceptionally patient and understanding. His personal service was outstanding. I would certainly go back to Cogg More

by maurice_doyle48
Recommend Dealer
Yes
Employees Worked With
Rene Farias
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March 26, 2024

Very nice facilites and good location. Great coffee for costumers. Services was well done. Thank you. More

by Latuca20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Mendez
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March 26, 2024

Mark was a great help. He was very knowledgeable about the vehicle. He did a great job on explaining everything about the vehicle. More

by kwhittle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark B.
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March 26, 2024

Undergoing construction, will be nice when it’s done. For now it’s not the nicest but it got the job done. More

by lcoughlin33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Pender
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March 26, 2024

I bought 3 brand new Honda in the last 8 years and I love all of them! I love coming to Coggin Honda! Oscar is very friendly and helpful! I will come back! Thank you Oscar! More

by Imelda
Recommend Dealer
Yes
Employees Worked With
Oscar
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March 25, 2024

Very good. Denar at checkin was helpful and Rene in service was pleasant and professional. More

by Valentina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene in service
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March 25, 2024

I have had a bad experience with the paperwork, I have had to go to the coffin honda 5 times and I have been going for a month and I still have not received the license plate of my car… I have had good tr More

by Vanessa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I don’t remember the name
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Apr 03, 2024 -

Coggin Honda of Orlando responded

Thank you for sharing your experience. I'm Mark Bedell, the General Manager. I apologize for the inconvenience and frustration you've encountered with the paperwork and the delay in receiving your car's license plate. It's concerning to hear that you've had to visit our dealership multiple times without a resolution. We take your feedback seriously and are committed to ensuring that our customers have a smooth and efficient experience. I would like to personally address this matter and expedite the process for you. Please reach out to me directly at (978) 420-7521 so we can resolve this issue promptly. Your satisfaction is important to us, and we are dedicated to addressing your concerns and ensuring that your future experiences with us are positive. I look forward to the opportunity to speak with you and make things right.

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