
Coggin Honda of Orlando
Orlando, FL
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I wanted to say that nick bravo did a execelent job always answer my calls always was there for me. So all of my friend will be doing business with nick. Thanks nick. always answer my calls always was there for me. So all of my friend will be doing business with nick. Thanks nick. More
I had a service issue with poor quality service regarding battery cleaning service by the tech and the follow up response by the service advisor. Cal, who is the service manager and Jerry, the GM of Coggin a battery cleaning service by the tech and the follow up response by the service advisor. Cal, who is the service manager and Jerry, the GM of Coggin are addressing my concern right away. Thanks to all involved! As a concerned customer, I always check the finished work of my automobile before I drive away from the dealership! Unless the integrity of the service and the quality of work after the sale improves gets addressed by senior managers, then I can only tell current customers and potential customers to Coggin Honda on OBT when it comes to servicing your Honda use much caution. DO NOT accept nothing less than the quality of service that you paid for! I have been a loyal customer of Coggin Honda going back to the old days when the dealership was near the FL mall. More
Had to get a a new car quickly, and this dealership was the first one i went to. I think i will stick with this dealership for a long time. The service the deal great salespeople all impressive. the first one i went to. I think i will stick with this dealership for a long time. The service the deal great salespeople all impressive. More
Hands down best experience I have had buying a car. Nelson did great job taking care of me from start to finish. I will be a repeat customer! Thanks for the great deal and buying experience! Nelson did great job taking care of me from start to finish. I will be a repeat customer! Thanks for the great deal and buying experience! More
Have bought cars from Coggin Honda for years and have never had any type of problem or concern with staff or vehicles. That's why I keep coming back. never had any type of problem or concern with staff or vehicles. That's why I keep coming back. More
Iam very please with my trade buy car experience. Mr. Tunde made everything easy for me and help me alot by being patient. This is my third car from this dealer and loking forward to buy a car for my son Tunde made everything easy for me and help me alot by being patient. This is my third car from this dealer and loking forward to buy a car for my son soon! Thank you all More
firstly, they gave me a good price, i give them that. But after the sale they pretty much beg you to buy other insurance products like extended warranty and then i get calls and e mails from the sales people after the sale they pretty much beg you to buy other insurance products like extended warranty and then i get calls and e mails from the sales people asking again and again that i give them a 5 star rating, which is a lil irksome. I was the one spending my money on their product and was expecting a more pleasant experience, i dont think i got that More
The experience started out fine. I started with Nick but when he was not available we did the deal with Roberto. He was very thorough and accommodating regarding the car and our trade in. We did wait a long when he was not available we did the deal with Roberto. He was very thorough and accommodating regarding the car and our trade in. We did wait a long time to do the paper work which was quite frustrating. The car is very nice but did not come with a spare key or valet key. We were assured by Roberto that he would contact the previous owner to get them. I have not heard from Roberto. I sent an email to Nick Bravo requesting the same thing as a followup to his email requesting feedback on my experience. I got no response from him either. I called the used car office yesterday morning (11/26) and spoke to a rather abrupt "manager" regarding the issue. He was less that receptive and basically told me that the dealership had no obligation to provide additional keys if they were not provided when the car was traded in. I could purchase a replacement. His tone was more than condescending and quite frankly made me angry enough to say that this needed to be resolved or I would not bring the car in for servicing with Coggin and would share this experience on the internet. He called this a threat and that my attitude made it hard for him to want to help me. I told him if Coggin had their act together they would have collected the keys when the car was traded in. With that, he said he would talk to Roberto when he came in at noon. I called Roberto at 5PM and left a voice mail. No response. This experience is more than a disappointment. If this is the way the used car department works, what else is suspect. All I wanted is a second key and valet key for a car that I purchased in good faith. Hard to be loyal to a company that treats customers this way. More
We walked in to Coggin Honda to acompany my mom on a new car purchase, & never would we have imagined that we would walk out with the floor model!! lol! We were so pleased with the service. From the moment car purchase, & never would we have imagined that we would walk out with the floor model!! lol! We were so pleased with the service. From the moment you walk-in until the end, you are treated with respect and friendliness. We will so be referring future interested parties. Our salesman Ozzie Torres was a "GREAT" person to do business with. He was "ALWAYS" courtious and so professional. And even though we are a hand-ful(LAUGHING) he still new how to please are every request. But never the less "EVERYONE" at Coggin Honda is a pleasure. We look forward to our scheduled services to see all the friendly new faces we met. Thanks (PLEASED CUSTOMER):) More