Coggin Honda of Orlando

I called about a car they had listed on Auto trader talked with Edgar and he said car was available and asked if I would come in that night, Drove in from Kissimmee with my wife and son on a Friday nig talked with Edgar and he said car was available and asked if I would come in that night, Drove in from Kissimmee with my wife and son on a Friday night to see the car. After arrival Edgar went and brought the car up front, Everything looked good so we went on a test drive. Once we got back i was informed that someone else had placed a deposit on the car while we where on the test drive, but since I was there with cash i would be allowed to buy the car. Then I was told that I could not buy the car because the took a deposit from someone else. When I brought up to the sale manager that we wanted to buy the car and that we where there with cash, his response was too bad one of the other 40 salesmen already sold the car and we don't care about wasting your time. Had I been informed up front that the car was sold that would have been fine but to waste my time and I believe sell a car to someone else while a customer is out on a test drive is just wrong. No attempt was made to work out something on another car or see if they could find a similar replacement. The overall attitude was touch luck we sold the car to someone else. Would not return or recommend based on the attitude of the sales manager alone, I wish I had gotten his name but didn't. More

Purchased a 2011 Civic through Coggin Honda Orlando in June 2012. This was by far the most professional and courteous experience I've had purchasing a vehicle through a dealership. Mr. Bryant and Mr. Meye June 2012. This was by far the most professional and courteous experience I've had purchasing a vehicle through a dealership. Mr. Bryant and Mr. Meyer assisted with the transaction; both associates are great assets to Coggin Honda! Sincerely, Christopher Riffe More

Nelson Merced provided thoughtful awareness, efficient sales handling, clear information and prompt communicaztion and service/response. In all my years of buying cars which includes over 12 cars, this wa sales handling, clear information and prompt communicaztion and service/response. In all my years of buying cars which includes over 12 cars, this was definitely the best service and car buying experience I have ever had. Nelson is personable, reliable, respectful and relatable. I recommend his sales service and Coggin Honda to anyone looking to buy a Honda. More

Very rude customer service from the manager of service dept. There are better dealers around. Highly suggest trying those first unless this is your only option. Even then consider taking your vehicle e dept. There are better dealers around. Highly suggest trying those first unless this is your only option. Even then consider taking your vehicle elsewhere. More

The service that was provided to me was Wonderful! The salespersons were attentive, they and helped me find a car that was suitable to the needs of my young son and affordable for me. I appreciate it! salespersons were attentive, they and helped me find a car that was suitable to the needs of my young son and affordable for me. I appreciate it! More

Bought a new Accord here. Did not have exactly what we wanted but managed to order our car. Hospitalized between purchase date and delivery date. So they came to my house with all the paperwork and the ca wanted but managed to order our car. Hospitalized between purchase date and delivery date. So they came to my house with all the paperwork and the car while I was convalescing. I would call that Service Extraordinary! I would surely reccomen this as a place to buy a car. My past experience with Honda for service although over a decade ago would indicate that should be customer-friendly as well More

Hello Gentlemen, Hello Gentlemen, I just wanted to pass on a wholeheartedly thank you, for your support during my time of c Hello Gentlemen, I just wanted to pass on a wholeheartedly thank you, for your support during my time of car-less-ness while in the Dallas Texas area during my vacation. We went to approximate 10 dealerships within the Dallas area, but thanks to my brother Jerry Gunter (JT),at Coggins Honda , Orlando Florida for listening to our concerns, and convincing us that we wanted to be in a Honda and nothing less. After pondering on how to help us, he first looked at their stock at Coggins Honda in Orlando, and other Coggins Honda affiliates. Jerry said let me call you back my boss, Jerry Lovins have some contacts in the Dallas Area. Shortly Mr. Lovins came on the phone, and told us where to go. He stated that If you're Jerry Gunter family you're our family(Honda). Mr. Lovins, directed us to go to David McDavid Honda of Irving Texas, right off the Belt Line, which is approximate 10/15 miles from our home. He told us not to worry, we will be taken care of. He directed us to see a Mr. Michael Sawin. After arriving at the dealership, we were walking around looking at new cars, and Mr. Sawin, approached us and asked us were we Mr. and Mrs. Cliff . Gunter. It shocked us and I said yes. He state that he had spoken with Mr. Lovins, and he told him to take care of us. Michael said pick out what you want, and you're going home with the car today. I was shocked. Michael and his staff was great, and he spoke highly of Mr. Jerry Lovins, and said he must really respect my brother highly. It took us less than 30 minutes to get a car. This wouldn't have happen if it wasn't for Jerry (JT) and Mr. Lovins customer service skills. Whats so unique, about this sale, the General Manager, got involved in helping us and he stressed that you're family. When we walked into the dealership, we were treated like Royalty, and that’s the way we was treated by the David McDavid Honda Family. The Coggins Honda, Team, and the David McDavid Team, truly helped us in a time of desperation. I can only recommend a great team of Honda Experts from the East Coast, all the way to Central Texas. Again a Great thanks to all for making this happen. My wife and I really love the New Honda. Jerry if your Boss doesn't get this pass it on to him, a Big thanks from the both of us. This is her first week in driving the car, she's excited. "Success isn't rising to High Office, it's rising to Excellence on whatever Path you've Chosen." General Robert Magnus Clifford "Top" Gunter, MBA Richmond, VA 23224 More