Coggin Honda of Orlando
Orlando, FL
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An overall GREAT experience. We were just going in for An overall GREAT experience. We were just going in for routine maintenance on our Honda Fit, test drove a couple of different models while waiting An overall GREAT experience. We were just going in for routine maintenance on our Honda Fit, test drove a couple of different models while waiting and fell in love with the new 2012 Civic. The sales/finance people were terrific with us in helping get things final. The follow up on the service was prompt however, the follow up on the refund check has been slow. Otherwise, we are very happy!! More
Our salesman and primary contact was Kevin Sternett who treated my wife and I promptly and fairly with courtesy, respect, knowledge and professionalism. Kevin patiently answered our questions, provided treated my wife and I promptly and fairly with courtesy, respect, knowledge and professionalism. Kevin patiently answered our questions, provided alternatives and synopsized the highlights of our deal without the hassles and rigmarole of normally associated with car buying. After the transaction, he provided us with detailed inspection and delivery of the vehicle. Then, reviewed the operating instructions of its features. My wife is thrilled with her new Honda CR-V. We highly recommend recommend Kevin Sternett and Coggins Honda. More
Kevin Sternett and the rest of the Coggin Honda Sales staff made purchasing my first Honda an enjoyable experience. There was little or no pressure from the sales staff between the time I first visited staff made purchasing my first Honda an enjoyable experience. There was little or no pressure from the sales staff between the time I first visited the dealership and the time I drove away in my new vehicle. Communication from the dealership during that two week period was always courteous. Once I decided on the vehicle, we negotiated the final price. There were no surprises. Once done, I felt like I got a good deal and I know they made some money on the car. Next I went to financing while my new CRV was being detailed and filled with fuel. At financing we took care of the transfer paperwork. That process was also quick and painless. Then back to Kevin. He walked me out to my new vehicle and made sure that I got the basic adjustments (seat, a/c, radio) to my liking and off I went. The entire purchase visit took approximately 2.5 hrs and afterwards I felt great. Subsequent to the purchase date the dealership has communicated with me a couple of times to make sure that everything is to my satisfaction, which it is. All in all a very pleasant experience. Very happy with my new Honda. Look forward to returning to the dealership for my scheduled maintenance. Thanks Coggin More
Kevin made the car buying experience most enjoyable and informative. I will certainly reccommend Kevin to any prospective buyers I know. I look forward to dealing with Kevin and the entire staff at Coggin informative. I will certainly reccommend Kevin to any prospective buyers I know. I look forward to dealing with Kevin and the entire staff at Coggin Honda Orlando in the future. I will see you in 36 months. Thanks again, Scott Hickey More
the experience was great. related to the coutesy and friendliness of the receptiomist,salesman.finance officer and manager. the slaesman was very informative concerning the working of the car and helpf friendliness of the receptiomist,salesman.finance officer and manager. the slaesman was very informative concerning the working of the car and helpful in getting us the deal we wanted. the time we spent at the dealorship was short and pleasant. even the restroms were clean. we have bought frm this dealorship before and obvously will again More
I just purchased a brand new 2011 Odyssey Elite and WOW, what a great buying experience it was! After shopping at all of the Orlando Honda dealerships, Alvin Santana the Internet Sales Manager was the only what a great buying experience it was! After shopping at all of the Orlando Honda dealerships, Alvin Santana the Internet Sales Manager was the only sales person able to work with me on pricing and trade in value. I would recommend Coggin Honda and Alvin if you are looking for an upfront and honest dealership. More
On 4/29/11, I had EXTREMELY POSITIVE interactions at Coggin Honda of ORL. I left with a smile on my face & a beautiful 2011 Honda CRV. The reason for the excellent new car experience was my interaction Coggin Honda of ORL. I left with a smile on my face & a beautiful 2011 Honda CRV. The reason for the excellent new car experience was my interaction with two outstanding professionals, Nelson Merced (Sales,& a former military veteran)& Robert Ozel (Finance Mgr).I really appreciated the fact that both WERE NOT the least bit high pressure. As a female buyer, I appreciated how they courteously & patiently answered all of my questions,& did not try to rush me. Additionally, I bought the "Protectant" for both exterior & internal surfaces of the vehicle. Nelson and Robert both suggested this. I would not have thought of this myself. It will keep my car looking great for many years. By the way, I asked Nelson Merced for extra business cards to give to my family, friends, work colleagues,& fellow military veterans. Thank you, Nelson & Robert. K. Bell (Former Military Veteran)Central Florida More
This is my 3rd positive purchase from Coggin Honda Orlando. They are partners with Costco auto program and provide great pricing. Their service from the moment you walk in the door is exceptional. The Orlando. They are partners with Costco auto program and provide great pricing. Their service from the moment you walk in the door is exceptional. They always make you feel welcomed and valued. Irfan is outstanding! More
I believe that was the finance managers name. I know the nature of the business is to sell cars in an aggressive manner, but this guy took it overboard. I let him know what my budget was and he insisted tha nature of the business is to sell cars in an aggressive manner, but this guy took it overboard. I let him know what my budget was and he insisted that I need to buy this car for a certain price out of my budget. Not only that but he asked to make a credit inquiry and promised me a copy of the report before hand but after he found out I couldn't afford the price he was offering me, he wouldn't give me a copy. I do not recommend this finance manager at least, dont know about the rest of the people at the dealership. More
My experience at this dealership was outstanding from start to finish. From the time I stepped foot on the ground, I was greeted with no sales pressure as I have received from previous dealerships tryin start to finish. From the time I stepped foot on the ground, I was greeted with no sales pressure as I have received from previous dealerships trying to make a hustle. Josue was very concerned with providing the right vehicle for me. I expressed what features were important to me and he gave his best to accommodate me. Josue has a gracious personality, enormous excitement and enthusiasm which was much need in dealing with me. I am a very tough person when it comes to negotiating my money. I am well pleased with the overall customer service at the dealership. Thanks More