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Coggin Honda of Orlando

Orlando, FL

4.7
1,289 Reviews

11051 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 1,289 reviews

April 21, 2013

He was real awesome! Helped me all the way. Was very accommodating. Gave me a good deal. Negotiated it very professionally too. He wasn't intimidating, a bit funny and really he was great! More

by Justearned
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Gunter
Apr 22, 2013 -

Coggin Honda of Orlando responded

I am so happy that you had such a positive experience at our dealership and that Jerry made the entire process so pleasant and hassle-free for you. If you have any questions, don't hesitate to contact us, 407-851-9118. We are always happy to help. Thank you for your feedback, and we look forward to your next visit. Best regards, Jerry Lovins, General Manager

April 19, 2013

We have used Coggin Honda before in association with our Costco membership. We have been driving a Honda now for 11 years and having always been told that Honda was a "work horse" we returned. We had ever More

by jonmtwain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Spears
Apr 19, 2013 -

Coggin Honda of Orlando responded

I am thrilled that you had such a great car-buying experience at our dealership and that Michael was so helpful and knowledgeable throughout the entire process. If you have any questions about your new vehicle, don't hesitate to contact us, 407-851-9118. We are always happy to help in any way that we can. Thank you so much for your feedback, and we look forward to your next visit. Best regards, Jerry Lovins, General Manager

April 16, 2013

I just wanted say thank you for the great experience that my wife and I had when purchasing our 2013 Honda Accord Sport from Coggin earlier this month. I have purchased many cars from many different dealers More

by tnickley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Bryant
Apr 16, 2013 -

Coggin Honda of Orlando responded

Thank you so much for your kind words about our dealership. I am thrilled that you had such a positive, rewarding experience with Sean. If you have any questions about your new car, don't hesitate to contact anyone at our dealership, 407-851-9118. We are always happy to help in any way that we can. Again, thank you for your feedback and know that we are truly grateful to count you as a member of the Coggin Honda of Orlando family. Best regards, Jerry Lovins, General Manager

April 16, 2013

The car is great but I was unhappy with the Finance Manager.I was promised a certain interest rate sigbed a contract but the next day I was called and given somethinIg else needless to say a high rate! More

by gacostajr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kieth Mcook, Mike Moushon
Apr 16, 2013 -

Coggin Honda of Orlando responded

I am glad that you are happy with your new car. However, I am concerned about the issues you have raised regarding financing. Total customer satisfaction is our goal, and I truly want you to feel happy and confident about your entire experience with our dealership. While we make every attempt to get customers the rate that they want, there are parts of this equation that are outside of our control. As such, I would appreciate the opportunity to speak with you to discuss this process in more detail, clarify any inconsistencies, and make things right with you. I never want a customer to feel like profit was placed above their needs. Please give me a call at 407-792-1211. Thank you for your feedback, and I look forward to speaking with you. Best regards, Jerry Lovins, General Manager

April 12, 2013

Edwin is an excellent salesman and has handled our needs for a new vehicle will excellent results. We love working with him and the staff at Goggin Honda and wish them all continued success. We always recom More

by yamsamoht1947
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Rodriguez , Elyin Perez
Apr 12, 2013 -

Coggin Honda of Orlando responded

I am so glad that you had such a great experience at our dealership and, especially, with Edwin. If you have any questions, don't hesitate to give us a call, 407-851-9118. We are always happy to help in any way that we can. Thank you for your feedback, and we look forward to your next visit. Best regards, Jerry Lovins, General Manager

Apr 12, 2013 -

yamsamoht1947 responded

Edwin Rodrigues was the sales person

April 09, 2013

Rude customer service regarding a deposit. The should make things more clearing when doing transactions over the phone. The vehicle test driven was honda certified but it needed alignment, transmission w More

by Marinella
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erick mananger
Apr 24, 2013 -

Coggin Honda of Orlando responded

I am sorry that you had such a frustrating experience at our dealership. Please know that your concerns are being taken very seriously. Customer service is my top priority, and I never want someone to feel like they were given incorrect or misleading information, whether they are speaking with a team member on the phone or in person. I would really appreciate the opportunity to speak with you in greater detail regarding your experience in order to clear up any inconsistencies and restore your trust in our dealership. Please, give me a call at 407-792-1211. Again, my apologies that these events occurred, and I look forward to speaking with you. Best regards, Jerry Lovins, General Manager

March 29, 2013

I originally browsed through the internet to look for my Honda Touring.When I clicked on the Quote site I was e-Mailed a quote within a few minutes. I wasn't ready to purchase a vehicle at that time so I ex More

by 20thetouring1352
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Macera & Jose Fernandez
Mar 29, 2013 -

Coggin Honda of Orlando responded

I am so glad that David and the rest of the team at Coggin Honda of Orlando were able to help you find the perfect Honda Touring for your needs. If you have any questions about the vehicle, don't hesitate to contact us, 407-851-9118. We are always happy to assist you. Thank you so much for your feedback, and congratulations on your new Honda! Best regards, Jerry Lovins, General Manager

March 28, 2013

I went to the dealership based on previous high reviews to purchase a car. I was treated professionally and respectfully during the entire transaction. The staff went out of their way to accommodate me an More

by pone1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcial Mercado
Mar 29, 2013 -

Coggin Honda of Orlando responded

I am so glad that you had such a positive experience at our dealership! If you have any additional vehicle questions or concerns, don't hesitate to give us a call, 407-851-9118. We are always happy to help! Thank you for your feedback, and we look forward to your next visit. Best regards, Jerry Lovins, General Manager Coggin Honda of Orlando

March 28, 2013

Marcial was patient and worked with us to get the right vehicle at the right price.He stayed engaged even after a month of contact back and forth. More

by Tuggle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcial Mercado
Mar 28, 2013 -

Coggin Honda of Orlando responded

Congratulations on your new Civic! If you have any questions about it or any other vehicle concerns, don't hesitate to contact us, 407-851-9118. We are always happy to help! Thank you so much for your feedback, and we look forward to your next visit. Best regards, Jerry Lovins, General Manager Coggin Honda of Orlando

March 23, 2013

I purchased a 2013 Honda Civic sedan. I am very satisfied with the car, your customer services and the facilities. You were very professinoal. Thank you Jorge More

by jepg02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcial Mercado and Alvin Santana
Mar 25, 2013 -

Coggin Honda of Orlando responded

Congratulations on your new Civic, Jorge! If you have any questions or concerns about your new car, don't hesitate to contact us at 407-851-9118. We are always available and happy to help in any way that we can. Thank you so much for your feedback, and we look forward to your next visit! Best regards, Jerry Lovins, General Manager, Coggin Honda of Orlando

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