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Coggin Honda of Orlando

Orlando, FL

Overview
Reviews
Vehicles
4.7
1,125 Reviews
Call Dealership (407) 852-5189

11051 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 1,125 reviews

April 25, 2024

I had a great experience. They kept me updated the entire time about the status of my vehicle, provided snacks and coffee, and got me out of there quickly! More

by AngelaLopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Mendez
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April 25, 2024

Seen right away when I arrived and service was excellent and efficient very clean waiting room even though the dealership was undergoing renovations More

by Tahpenes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcial Mercado
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April 24, 2024

Excellent service. Attention to detail. Comfortable seating area. Very good customer experience. Experience reps. Outstanding job. More

by agariv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael T. Bell
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April 23, 2024

Every time we take our cars there, service is incredible good. Personalized service. Advisor John care. More

by Daina Torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sinhard
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April 23, 2024

Great service and expectation. I’ve been to two dear this week for two different vehicles. Coggin Honda of Orlando have better amenities and waiting area. The service advisors the More

by Morales A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bell
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April 23, 2024

Kept me waiting 2 hours for an oil change. Repeatedly told the person helping me that I had to leave and she didn't really care. More

by rescarment
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not Applicable
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May 07, 2024 -

Coggin Honda of Orlando responded

I'm Mark Bedell, General Manager at Coggin Honda of Orlando. I sincerely apologize for the extended wait time during your recent oil change. I understand your frustration with how your time constraints were handled. Please call me directly at (978)420-7521 so I can get more specifics on your visit and work towards restoring your confidence in our dealership. While service times can occasionally be unpredictable due to factors like diagnostics and the work queue, we value your time and will work to ensure better communication and improved efficiency in the future.

April 22, 2024

Took a while to get serviced the dealer is now wayy too expensive. I left and my car started shaking which it didn’t use to do that before. More

by Itzanet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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May 07, 2024 -

Coggin Honda of Orlando responded

Thank you for taking the time to leave a review about your recent service experience at Coggin Honda Orlando. I'm Mark Bedell, the General Manager, and I'm truly sorry to hear that it fell short of your expectations, particularly regarding the wait time and cost. We understand that time is valuable, and we're always working on ways to improve our service efficiency. If you'd be comfortable sharing more details about the wait time you experienced, I'd appreciate it. This will help us identify areas for improvement. Regarding the cost concerns, we strive to provide competitive pricing for our services. Most importantly, I'm very concerned about the shaking you're now experiencing with your car. Please call me directly at (978) 420-7521 at your earliest convenience to discuss the specific details of your visit and work towards restoring your confidence in our dealership.

April 22, 2024

Excellent communication, it was a super easy process from start to finish. Needed more words. More

by slydr33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric, Marcial Mercado
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April 22, 2024

Great people. Prices seemed fair and I did not feel pressured. I would recommend to anyone in the market. More

by mcwrn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sky Anderson, Sean O' Neill
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April 22, 2024

Dasia is such an asset to Coggin! Customer Service is so important and your team meets that above and beyond!!! More

by Kegea66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dasia
Report | Print
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