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Coggin Honda of Orlando

Orlando, FL

4.7
1,125 Reviews

11051 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 1,125 reviews

September 30, 2024

The attention you received is excellent the information they provide to you is very helpful and the waiting area is very nice More

by carlosalberto12965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
August 21, 2024

Extremely professional. Fast service and they kept me informed throughout my wait. Very comfortable waiting are with TV and coffee with snacks. More

by Marisa2.Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front desk customer service rep
August 05, 2024

Excelente, muy buena atención, a veces un poco caro, espero mejoren esa parte. Muchas gracias. More

by maria teresa cordero
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alexander Calcano
July 21, 2024

The courtesy efficiency and warm welcome of your team upon arrival display a start to the professional service . More

by dbvar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Dhaniram
July 05, 2024

Saw a car on line that stated it had a trailer hitch and running boards. The pictures did not show either. I called and was told picture was wrong. So I drove 90 minutes to see the car.. Well it was all a More

by dkurish1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff Pender, Sean O' Neill , Devon Bignall
Jul 12, 2024 -

Coggin Honda of Orlando responded

Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration caused by the incorrect information regarding the vehicle. We apologize for any miscommunication. We would like to speak with you further about this instance. Please contact me at your convenience. Mark Bedell, General Manager, 407-917-7433

June 20, 2024

This place was absolutely terrible to work with. They damaged the front trim piece of my car and did not take any claim for it said it was that way when I brought it in. I am methodical with my vehi More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rene
Jun 25, 2024 -

Coggin Honda of Orlando responded

Thank you for taking the time to share your feedback. I am sorry to hear about the experience you had at our dealership. I understand your frustration and I apologize for any inconvenience caused regarding the front trim piece of your car. Your satisfaction is our top priority, and I would like to personally address your concerns and work towards a resolution. Please feel free to reach out to me at (904)747-8996 so we can discuss this matter further. Your feedback is valuable to us, and I hope we can have the opportunity to rebuild your trust and provide you with a positive experience in the future. Sincerely, Mark Bedell, General Manager

June 18, 2024

I was extremely pleased in buying my 2019 Kia Sportage from this dealership. You do not get the usual run around like dealerships. They are willing to listen and then deliver a great vehicle. The sales More

by richardlieber1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerome
June 11, 2024

Placed a parts order on 5/28, with estimated delivery being 7 to 9 days. After 7 days I called and asked why it hadn't been shipped yet. I was told USPS refused the package and they would ship it UPS the More

by PissedOffCustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gerald, Mark, Marcial Mercado
Jun 15, 2024 -

Coggin Honda of Orlando responded

Thank you for taking the time to share your experience. I sincerely apologize for the frustration and inconvenience you have faced with the delayed parts order. I understand the importance of receiving your order promptly and will personally ensure this matter is addressed promptly. I appreciate you bringing the positive aspects of your experience to our attention, as your feedback helps us improve our service. Please reach out to me directly at (978) 420-7521 so we can discuss your concerns and work towards a resolution. Your satisfaction is our top priority, and I hope we can regain your trust moving forward. Thank you for your understanding. Warm regards, Mark Bedell General Manager Coggin Honda Orlando

June 06, 2024

Michael Was great. Really helpful. Informative. And assisted me with my issues during my visit. More

by dizzfernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
June 02, 2024

Excellent work and professional service , Oscar soler is excellent and professional ,I’m happy and proud More

by Alberto Trinidad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar soler advisor
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