Coggin Honda Jacksonville

Everyone we spoke with gave xcellent customer service. Steven Snyder was very helpful and got us into our new family vehicle! He worked hard to get us financed and payments in our price range. He was very Steven Snyder was very helpful and got us into our new family vehicle! He worked hard to get us financed and payments in our price range. He was very informative when we had questions about the financing process. More

We were very impressed with the personalized service provided by all the employees we encountered at Coggin Honda. We were greeted warmly by Ernesto. Ernesto was our sales associate. He took into consid provided by all the employees we encountered at Coggin Honda. We were greeted warmly by Ernesto. Ernesto was our sales associate. He took into consideration our preferences, desires and price range. We had planned on buying a used vehicle based on affordability. Ernesto asked us if we would consider speaking with the new car manager b/c a new vehicle was only several thousand more than we had originally planned to spend for a used vehicle. Ron Smith (mgr)reviewed our options - used, the new vehicle we test drove and several less expensive versions of this vehicle, customize to our basic needs in mind, as well as the financials of each. I was fairly disappointed with the watered down versions of the van we test drove. I asked Ron to put on paper the best deal he could for the vehicle I wanted, with several different payment options. We felt Ron really worked with us to get the most vehicle for our money, with a payment option we could afford. I was very very happy with the Honda Oddessy we purchased. Dave assisted with financing and title reassignment of my vehicle. Dave was very thorough and explained all the paperwork. We could not complete the title reassignment because of the late hour. When I returned the following day to complete the paperwork Dave informed me that he was able to get me a lower percentage rate on the loan. He had already the paperwork generated in the event I was interested, and of course I was. I also returned the following day to have the van detailed. There were a few minor interior/exterior scratches noted on final inspection. Ernesto and Ron came out and inspected the van with me. They wanted me to be 100% satisfied and requested we return with the car on Wednesday to have the additional work done and they would provide me with a car until my van was ready. We agreed. When we dropped off the van, they provided me with a new Honda Accord. I was very surprised they provided me with a new car and not the typical dealership loaner. I returned on Friday to pick up the van. Everything looked perfect as promised. Ernesto was waiting for me. He wanted to be sure I was comfortable with all the wonderful features in my vehicle and took the time to review the DVD, wireless headsets, front to rear speaker controls, XM radio, and AC controls. He never lost his patience was very good natured. The customer service we experienced at Coggin Honda was superior to any car dealership l have EVER been to. Their personalities & kindness appeared genuine. On a personal level I think I am a pretty good judge of character and I believe these guys are quality individuals with good hearts. I hope this holds true. They certaintly have earned my business and respect. More

After searching the internet for pre-owned vehicles, we found a Honda Civic of interest at Coggin of Jacksonville. Last Friday evening, we drove to the dealership with our Cocker Spaniel, only with the int found a Honda Civic of interest at Coggin of Jacksonville. Last Friday evening, we drove to the dealership with our Cocker Spaniel, only with the intention of viewing the automobile. We were greeted by Norman Daniels who immediately began to brag on our dog PRIOR to showing us the vehicle. Little did he know, he spoke to our hearts immediately! Norman invited our four legged family member into the dealership, for the entire transaction. By the way, we loved the car and purchased it that evening. In the past, dealing with a car salesman has been my least favorite thing to do. Norman is definitely not the norm. He treated us as friends and took care of our every need in a very professional manner. Needless to say, our experience was awesome and we would definitely contact Norman Daniels with any of our automobile needs. We also had a great experience the next morning with Jamie Pantling, F& I Manager. Jamie, was extremely friendly and took care of us in a timely manner, explaining each and every paper we were required to sign. He also found us a great rate for financing! Thanks again, Norman! More

We took our New 2011 Pilot in to have the Lo-Jack installed and a few other questions answered on the Home Link and Auto Locking Doors. We were met by the Financial Manager who in turned set us up wi installed and a few other questions answered on the Home Link and Auto Locking Doors. We were met by the Financial Manager who in turned set us up with with Ms. Xaviera Williams. She was able to answer all of my questions and set up my new Honda Pilot the way I wanted. She was so polite, Knowledgeable and such a pleasure to deal with. Chuck Gallagher took care of all our other issues and made my wife and I feel like we were the only customers there. After purchasing my vehicle I had a few questions about the Financing, Tags and warranties. Jamie in Financing saw me right away and answered all of my questions. When Jamie presented us the optional financing packages and other available option I was thoroughly impressed with his knowledge of the vehicles and packages. He knew what we needed and was very helpful in helping us make our decisions. The whole Coggin Family is awesome. I have never been treated this well when purchasing any type of item. Thank You Coggin Honda. More

This dealership was the only one of a half dozen dealers who actually seemed interested in working with me. I ended up with a great car at a great price. It was worth driving a hundred miles to work with th who actually seemed interested in working with me. I ended up with a great car at a great price. It was worth driving a hundred miles to work with these folks. I did do my research before going - Edmunds.com etc. So I knew what price I wanted to pay. We agreed on the price, and they didn't try to change it when I went to pick up the car. Great dealership and great people! More

Went into the dealership with no intention of buying a new Honda --but the sales consultant was so friendly and helpful that we ended up trading in our 2008 Hybrid for a new 2011 Hybrid CRZ. Wonderful ove new Honda --but the sales consultant was so friendly and helpful that we ended up trading in our 2008 Hybrid for a new 2011 Hybrid CRZ. Wonderful overall experience!! Morris (the sales consultant) was careful in listening to our needs and very precise in trying to understand what we were looking for in a new car. Ultimately we found the perfect match for our needs.The was some pressure but it was not excessive. More

WE CALLED TO INQUIRE ABOUT A USED CAR WE WERE CONNECTED WITH TAMEKA AND TOLD HER THAT WE WOULD BE IN LATER THAT DAY TO SEE THE CAR. TAMEKA WAS VERY HELPFUL SHOWING US THE CAR. WE THAN DECIDED THAT THE CA WITH TAMEKA AND TOLD HER THAT WE WOULD BE IN LATER THAT DAY TO SEE THE CAR. TAMEKA WAS VERY HELPFUL SHOWING US THE CAR. WE THAN DECIDED THAT THE CAR WAS NOT FOR US AND PROCEEDED TO SHOW OTHER CARS. SHE SHOWED US A 2007 HONDA ACCORD. TOOK IT FOR A TEST DRIVE AND LOVED IT. WE THEN BOUGHT THE CAR THAT AFTERNOON. More

I bought a new Honda Accord from Coggin Honda of Jacksonville and this is the third vehicle that I've purchased from this dealership and I've always felt like they do a much great job. A much better Jacksonville and this is the third vehicle that I've purchased from this dealership and I've always felt like they do a much great job. A much better job then a majority of the dealerships with regards to customer service and winning over my business. This is the first time that I have bought a car from George Shkurtaj and the experience was great!! He treated me fairly and with respect. I would recommend his services and the company he works for to anyone who asked. Thanks for a great new car. I couldn't be happier! More

We arrived at the dealership and browsed the lot. We were looking at the Pilot, CRV and Civics. After 15 minutes of browsing Salesman Chuck Gallagher approached us and asked if any one had welcomed us to Cog looking at the Pilot, CRV and Civics. After 15 minutes of browsing Salesman Chuck Gallagher approached us and asked if any one had welcomed us to Coggin Honda. We said "no". He said "Welcome to Coggin Honda". I began asking him questions on the CRV and Pilot. Chuck asked us if we would like some water, We accepted. Chuck was very polite, extremely commodating and fun to shop with. Chuck is the best salesman I have ever dealt with. Chuck was low pressure and worked to get us a great deal on my new 2011 Pilot and I got the best offer for my trade at Coggin Honda. The Trade-in was a 2002 Dodge Ram 1500 and I got offered more at Coggin Honda than the Chevy, Ford and Dodge Dealer. Coggin Honda treated my wife and I like VIPs. We were shown the whole dealership, Financing, and Service Department. The Sales Managers were fun to work with and everyone at Coggin Honda treated us so nice. The bottom line is if you are going to buy a new Vehicle You have to check out Coggin Honda. I never enjoyed shopping for a new Vehicle until now. I can not wait until I have to buy another Vehicle for my wife. I bought the 2011 Honda Pilot. Great Honda Financing plan with the Best rates I found. The Honda Pilot drives better than the Acadia, Terrain, Equinox, and Traverse. Honda is a superior Quality product with great warranties and service. More

Sergiy Bilyayev was an absolute pleasure to work with. From the moment I walked in the door it was a good experience. One of the Sales Managers came over to tell me I'd have a good experience & I did! Ser From the moment I walked in the door it was a good experience. One of the Sales Managers came over to tell me I'd have a good experience & I did! Sergiy was not only very friendly - he was very knoweldgeable and very professional. I had gone to another dealer first - not only were they not very polite, they weren't interested in making a deal. Sergiy did what he had to do to get me the price that worked for me and to make me a happy customer. Afterwards he took plenty of time with me and the car - even going so far as to set my favorite radio stations for me. All in all a perfect experience. I would recommend Sergiy Bilyayev and Coggin Honda to everyone and anyone! More