Coggin Honda Jacksonville

Coggin Honda Jacksonville responded

Thank you for taking the time to leave your review. A warm and welcoming environment is fundamental to our dealership and it's essential for us to greet and assist our customers promptly and with courtesy. Your feedback is critical for us to improve our service. I assure you; this feedback will be addressed immediately to ensure a more attentive and engaging experience for all our customers. I would appreciate the opportunity to discuss this further with you. Please contact me directly to discuss how we can make your future experiences more positive. Ryun Pavilicek, General Manager (904)747-8668.

Coggin Honda Jacksonville responded

I'm pleased to hear that our recent conversation has begun to address your concerns. We value your trust and are dedicated to ensuring every service experience meets our high standards of respect and professionalism. We look forward to completing the service on your vehicle and are hopeful for the opportunity to fully regain your trust. Your safety and satisfaction remain our top priorities. Thank you for giving us the chance to make things right. Ryun Pavilicek, General Manager (904)747-8668.

Coggin Honda Jacksonville responded

I am deeply troubled to hear about your experience at our service department. Please know that respect and fair treatment for all customers, regardless of race, religion, or gender, is a cornerstone of our values. We take your feedback very seriously and I am personally committed to investigating this matter thoroughly. I would greatly appreciate the opportunity to speak with you directly to better understand your experience and ensure we take appropriate steps to address it. Please contact me at your earliest convenience. Ryun Pavilicek, General Manager (904)747-8668.

Agbakali _9@yahoo.com responded

With all due respect your words are from your training book and one your personal don’t care or follow because its not a one time issue it’s happened more than once with out giving respect and service your people are concerned about 5 stars service reviews just filling 14 points check list without checking and actually taking care of things needs to be done like recall check list air pressure,windshield wipers and fluid and the list goes on, and important disrespectful to me and my wife and family that is not acceptable and I am going to share this with my friends,family and Muslim community of over half a million in the state of Florida about my experience with coggin dealing with Muslims specifically women because the way they dress and your people treat them like thrash.