Coggin Honda Jacksonville

Had an appointment but waited 2 hours. They tried to upsell $600 of unnecessary work. Then would not honor the advertised price that I also verbally confirmed by phone. Fortunately I print They tried to upsell $600 of unnecessary work. Then would not honor the advertised price that I also verbally confirmed by phone. Fortunately I printed it out so there was no denying it. Drove across town for an awful experience. More

One word is enough………. There wonderful , helpful, nice, accommodating, they are the one who can trust. There wonderful , helpful, nice, accommodating, they are the one who can trust. More

I've owned my Honda for 4 years. I bought my car at the price I wanted; they worked with me until we made it happen. Every employee and service writer I have engaged with has been pl I bought my car at the price I wanted; they worked with me until we made it happen. Every employee and service writer I have engaged with has been pleasant, informative and caring. My appointments are almost always on time and I appreciate them knowing who I am. More

Great service. Dealt with Mike Hernandez, service manager and was happy with the entire experience Dealt with Mike Hernandez, service manager and was happy with the entire experience More

Friendly, convenient, good communication, pleasant environment, efficient, but accelerator is still erratic. Be back soon. environment, efficient, but accelerator is still erratic. Be back soon. More

I took my 2021 Honda pilot in for issues with a recurrent hard start. I had to bring it in 3 times as they initially could not find an issue. I brought in the car two more times as the issue was not solved. hard start. I had to bring it in 3 times as they initially could not find an issue. I brought in the car two more times as the issue was not solved. After a starter and battery change it is one again working as expected. For the second 2 visits I was given a loaner vehicle as the car was under warranty and they took a few days to trouble shoot the issues. Customer service at the front desk was pleasant and informative based on the knowledge they had at the time. More

Very professional. Well prepared to service the customer. On time appointment. Resonable cost for repairs Well prepared to service the customer. On time appointment. Resonable cost for repairs More

Very professional sales and service people who make an effort to do a great job. effort to do a great job. More

Customer for more than 20 Years , never service my Hondas anywhere else and they take excellent care of me and my vehicles. Jeremy has been my advisor for a long while now , he is absolutely the BEST Hondas anywhere else and they take excellent care of me and my vehicles. Jeremy has been my advisor for a long while now , he is absolutely the BEST ! If I could give 10 stars I would !!! I’m More