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Coggin Honda Jacksonville
Jacksonville, FL
879 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 879 reviews
May 08, 2024
Impressive customer service, sensitive to time constraints making it a personal, pleasant experience. Customer Rep Jeremy Giles is THE BEST!! constraints making it a personal, pleasant experience. Customer Rep Jeremy Giles is THE BEST!! More
by Carolyn Stoner
Employees Worked With
Jeremy Giles , Matthew Hutson
May 07, 2024
Came in to see about trading in my 2021 CRV (lease about to expire) for a new one. Spent more than 2 hours there only to be quoted a monthly lease rate of more than $1800. For a Honda CRV hybrid. I could ha to expire) for a new one. Spent more than 2 hours there only to be quoted a monthly lease rate of more than $1800. For a Honda CRV hybrid. I could have leased ANY top luxury vehicles including Mercedes, Range Rover, Porsche for less. They when I was leaving the financial person tried to tell me the computer had made a mistake and really it shd be $688 per month. What a travesty! Within 2 hours, I’d found that same vehicle for half that at another local Honda dealer. Coggins was the worst dealership experience in my 30 years of shopping for and buying vehicles. More
by lmac
Employees Worked With
Julian
May 04, 2024
Everyone was knowledgeable and accommodating. The general manager and the salesman made purchasing a vehicle easy and enjoyable. The general manager and the salesman made purchasing a vehicle easy and enjoyable. More
by FMcInnis
Employees Worked With
Sergio and Stephen Welnetz both get 5 stars., Suzan Hersan Insuyu
April 28, 2024
Kathryn Thibodeaux, our service advisor provided the best customer service I’ve ever experienced! Kathryn patiently listened and followed up on all my concerns about my car. Additionally, everyone I encounte customer service I’ve ever experienced! Kathryn patiently listened and followed up on all my concerns about my car. Additionally, everyone I encountered at Coggin Honda have a friendly, happy and caring attitude. My car is fixed, runs well and I feel the cost associated to do the required work was fair and reasonable. Thank you Coggin Honda! More
by mattmri
Employees Worked With
Kathryn Thibodeaux, Matthew Hutson
April 24, 2024
Service advisor failed to mention I had an open recall. Service technician inflated my tires to 45 psi when the recommended OEM psi is 32, after tire rotation wheel cap makes a squeaking noise. Also, servi Service technician inflated my tires to 45 psi when the recommended OEM psi is 32, after tire rotation wheel cap makes a squeaking noise. Also, service manager tried to upsell $3000 worth of unnecessary service add-ons for a straightforward service b visit More
by daniel.tee
Employees Worked With
Matthew Hutson
