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Coggin Honda Jacksonville

Jacksonville, FL

4.5
865 Reviews

11003 Atlantic Boulevard

Jacksonville, FL

32225

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Showing 865 reviews

May 03, 2024

Good customer service. Fast and professional. Been using them for so many years and I am always satisfied. More

by tcvjr95e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan deBoard
April 30, 2024

Fast friendly service. They answered any concerns I had and recommendations for upcoming service needs. More

by kathleenkoutnik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Diaz, Suzan Hersan Insuyu, Matthew Hutson
April 28, 2024

Kathryn Thibodeaux, our service advisor provided the best customer service I’ve ever experienced! Kathryn patiently listened and followed up on all my concerns about my car. Additionally, everyone I encounte More

by mattmri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Thibodeaux, Matthew Hutson
April 26, 2024

Chris was amazing! Quick service & very trustworthy0, and patient… I would definitely recommend good quality service. More

by heathraechel
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chris
April 24, 2024

Service advisor failed to mention I had an open recall. Service technician inflated my tires to 45 psi when the recommended OEM psi is 32, after tire rotation wheel cap makes a squeaking noise. Also, servi More

by daniel.tee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Hutson
May 23, 2024 -

Coggin Honda Jacksonville responded

Thank you for your feedback. I'm Lyric Lay, the Service Manager at Coggin Honda Jacksonville. I apologize for the lack of communication regarding your open recall and the overinflated tires. We strive to provide transparent and accurate service recommendations, and I want to make sure your concerns are addressed. Please call me directly at +19045858760 so we can discuss your recent service visit in detail, correct the tire pressure, resolve the wheel cap issue, and clarify any questions you have about recommended services.

April 22, 2024

Clean, Organized, on time, low price, lots of discounts, good management, fast pace, no delays More

by rshmachin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hutson
April 22, 2024

Best car buying experience ever! Ask for Tatiana or Salah. We actually had a fun time buying a car! Kudos to the staff More

by danaok
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Suzan Hersan Insuyu
April 21, 2024

Our service Technician Jeremy was exceptional. Timing belt 7 year service was outstanding and was completed ahead of estimated time. More

by Lynn
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jeremy
April 20, 2024

My car never made it home. I was in a minor fender bender 5:30 3/ 25/ 24. I will pick it up tomorrow 4 / 10 /24. I'm Greatful I was ok. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lee
April 17, 2024

Very pleasant to work with. Completed the repairs as fast as possible. No concerns with work. More

by Laugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hutson
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