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Coggin Honda Jacksonville
Jacksonville, FL
841 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 841 reviews
April 28, 2015
Great Service I always get great service when I come to Coggin Honda. Allison is so helpful and always recommed the best service for my car. Thanks I always get great service when I come to Coggin Honda. Allison is so helpful and always recommed the best service for my car. Thanks More
by Honda1
Employees Worked With
Allison
March 28, 2015
Fast & Friendly I had a 9:00 a.m appointments but arrived early at 8:30. No problem. I checked in & was was told my car would be ready by 11:00. My husband picked I had a 9:00 a.m appointments but arrived early at 8:30. No problem. I checked in & was was told my car would be ready by 11:00. My husband picked me up & we went to breakfast. When we returned at 10:00 my CRV. Was done. Washed & vacuumed! And to make it even better your first oil change is FREE!!! What more could you ask for? More
by Debgirl
Employees Worked With
Florence Rivis
March 28, 2015
Jeremy in Service was great! I had a brake problem that was not straight forward. Jeremy made sure that the work was completed properly and always treated me with respect and pat I had a brake problem that was not straight forward. Jeremy made sure that the work was completed properly and always treated me with respect and patience. I am glad I have someone I can trust to take my car to. More
by sinder
Employees Worked With
Jeremy
February 17, 2015
undisclosed. the price was right, the negotiation was smooth, everything seemed great, until I looked at the fine print. I paid for tag agency ($99), document sta the price was right, the negotiation was smooth, everything seemed great, until I looked at the fine print. I paid for tag agency ($99), document stamps ($57.05) license/registration ($82.35) sales tax ($470) all separate line items, maybe the tag agency fee was a bit high, but all fair. There is another line item for $699. "pre-deliver service fee" for "inspecting, cleaning, and adjusting the vehicle". Now, it was a used car, so they probably vacuumed it out and such, I get that, but I don't expect to retrospectively pay for the detailing on the car after the price is negotiated. And I know that this is not that uncommon a practice at dealerships. I just would strongly advise the public not to do business with dealers who do this. The condition of the car should be included in the negotiated price. Anything else is highly dishonest. More
by ScottHollington
Employees Worked With
Ibrahima Samba
February 17, 2015
In and out on a Saturday I brought my Pilot in to get a nail removed on Saturday 14 Feb. I did not have an appointment but was seen fairly quickly. Jeremy explained the cost I brought my Pilot in to get a nail removed on Saturday 14 Feb. I did not have an appointment but was seen fairly quickly. Jeremy explained the costs, asked if it could be patched can he go ahead and do it? I said yes, then he said he would come and get me if it couldn't be patched and I would need a new tire. Since it was a Saturday and no appointment I figured I was going to be awhile. I relaxed in the comfortable seats watching a movie and I'm pretty sure it was less than an hour and Jeremy called me to say I was done. The tire was patched and I went on my way. The only issue I have and its a very minor one, is that my oil life display was reset to 100% from 50%, no big deal. I purchased this Honda a year ago and I have been happy with both the sales and service. More
by Retired Chief Jeff
Employees Worked With
Jeremy Liles
January 13, 2015
Best Buying experience of my life Purchased a used Honda CRV from this dealership and it was the smoothest car experience I have ever had. First of all the car was a great deal. This w Purchased a used Honda CRV from this dealership and it was the smoothest car experience I have ever had. First of all the car was a great deal. This was my first used car but it was hard to tell it was even a used car because it was in great shape. The price was very fair for the purchase. My saleswoman was Ebony who was extremely friendly, not pushy, and was very helpful. She made the experience seem enjoyable. John Dewar was the sales manager I believe, he was also extremely helpful and friendly. If I owned a dealership, he is exactly the person I would want working for me. He seriously was great. John and Ebony has earned Cogging Honda a customer for life. My wife will be purchasing a car soon and I don't need to shop around, I already know that Coggin Honda is exactly where we will be going. More
by Dalasdon99
Employees Worked With
John Dewar and Ebony
January 02, 2015
Service Rep didn't listen. We bought our Honda Odyssey at this dealership and have been generally satisfied until recently. On this particular visit for maintenance and repairs We bought our Honda Odyssey at this dealership and have been generally satisfied until recently. On this particular visit for maintenance and repairs, we noted an issue with the airbag light, they our service advisor passed off as normal, and not worth looking into. I can understand them getting lots of questions about airbags with the Takata defective airbag issue around, but this was not related to that, and the service advisor was unwilling to listen to what the issues were and jumped to unsatisfactory conclusions. Our airbag light continues to light up at times, and it's frustrating to have a service advisor not listen. More
by wiseways
Employees Worked With
Raymond Sarmiento
December 11, 2014
Salesperson Recommendation Although I haven't yet made a decision on whether or not to purchase, I want to recommend my salesperson, Dontez "Tez" Horton to anyone looking for a Although I haven't yet made a decision on whether or not to purchase, I want to recommend my salesperson, Dontez "Tez" Horton to anyone looking for a good sales experience. Tez is energetic, courteous, and adept at his trade. Normally, visiting a dealership is a dull, mind-numbing experience, but you will find that Tez keeps you focused and no longer dreading your decision to enter the sales arena. More
by bbink
Employees Worked With
Dontez "Tez" Horton
November 28, 2014
Great service Had our 2012 Honda Odyssey Touring serviced on 11/19/2014. Allsion Davis provided top notch service coordination as usual. This is our second Honda Had our 2012 Honda Odyssey Touring serviced on 11/19/2014. Allsion Davis provided top notch service coordination as usual. This is our second Honda Odyssey Touring vehicle. We have had the vehicles serviced since December 2010 at Coggin Honda. The reason we always have our vehicles serviced at Coggin is the customer relationship with Ms. Davis. More
by WMalehorn
Employees Worked With
Allison Davis, Greg brown
November 27, 2014
Used car purchase Lorenzo is a fantastic salesperson. No pressure. Right vehicle. Right price for a cash sale. The used car sales manager was willing to deal. Great exp Lorenzo is a fantastic salesperson. No pressure. Right vehicle. Right price for a cash sale. The used car sales manager was willing to deal. Great experience More
by Jeff.jones0209
Employees Worked With
Lorenzo
