Coggin Honda Jacksonville

Bad customer service The service department was incredibly rude when I went in for an oil change, long wait times and not friendly. Only two service employees working on a The service department was incredibly rude when I went in for an oil change, long wait times and not friendly. Only two service employees working on a busy night. Would not recommend to anyone. More

Amazing Professional Customer Service Being in the Healthcare business for 21 yrs customer service is very important to me. Walking into the dealership makes me feel as though I am the on Being in the Healthcare business for 21 yrs customer service is very important to me. Walking into the dealership makes me feel as though I am the only customer there, kind of how I make each of my patients feel. You can feel the warmth, attention to detail and the show of love for the profession that each one is performing. This has been since day one of my coming in for my first oil change after arriving from Maryland. COGGIN HONDA ROCKS. A special shout out to Ms Florence Rivas, my personal customer care friend More

Good service and an aim to please The service team was courteous and assigned me to a personal service rep. Steven was attentive and the service was done well. Oil change was performe The service team was courteous and assigned me to a personal service rep. Steven was attentive and the service was done well. Oil change was performed and engine checks were done to my satisfaction and the services done were at a reasonable in price. I will continue to use this dealership service dept. and recommend the service to others. More

Very dishonest , I had several conversation all week with a salesperson named D!,,I had been interested in a particular black accord, made appt to come in to test driv I had several conversation all week with a salesperson named D!,,I had been interested in a particular black accord, made appt to come in to test drive, they called me that morning to confirm and assure me car was available, I get there to the dealership and dj was on lunch,,they spend 15 minutes trying to find tat car only to bring up a totally different car trying to pass it off as the one I was interested in, lying the whole time, I said that is not the car, then they tell me that a customer already bought the other car and it was not on the lot to begin with after all week discussing the one car I was interested in,,,,I will never again go into that dealership,,,we are shopping for a honda accord and will never buy from coggin honda as they were dishonest from the get go. More

Stephen Saved The Day!!! Last week I could not start my car after work. I got a jump went next door to Advanced Auto. The guy could not really tell me if it was my battery o Last week I could not start my car after work. I got a jump went next door to Advanced Auto. The guy could not really tell me if it was my battery or not. During my LONG wait at AA, I text'd AJ (who is my regular service rep at Coggin) and he said a battery was $105 and that he was not in but told me someone would gladly help me. So, when the AA guy came out I asked if he could just give me a jump so I could take my car to Coggin. WELL, thank God for Stephen. He went above and beyond to help me (even though it was after 7pm and I know they were trying to wrap things up)! He not only took care of my battery but found that my tire pressure sensor was on and there was a nail in one of my tires. I really felt like he was taking Customer Service to the next level. I will definitely be bringing him some chocolate chip cookies to thank him for the extra special care he took of me! Thanks Coggin! I love all your guys! More

Raymond Sarmiento is the service guy to go to at Coggin Honda on Atlantic Blvd. in Jacksonville, Florida He correlates with the service people and checks the work. V is the service guy to go to at Coggin Honda on Atlantic Blvd. in Jacksonville, Florida He correlates with the service people and checks the work. Very impressive. My experience there is very positive. More

Good Experience This is my second purchase at Coggin Honda Jax. Bought many cars and Coggin was the best experience. I got a great deal on both cars. Dealt with the This is my second purchase at Coggin Honda Jax. Bought many cars and Coggin was the best experience. I got a great deal on both cars. Dealt with the manager Sirgiy and was completely happy. First car was a Civic Si and serviced here as well. Will continue to drive accross town to service my Accord. Great service. Thanks Raymond and service manager Greg. Even parts manager Tony was very helpfull. Great Dealership ! More

Very bad customer service...didn't care Raymond, Greg Brown and Ryan all failed at customer service. Worst experience with a car service department ever. Will not ever return...to any Co Raymond, Greg Brown and Ryan all failed at customer service. Worst experience with a car service department ever. Will not ever return...to any Coggin outfit in FL. Wouldn't consider letting Coggin Jax put air in my tires. More