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Coggin Honda Jacksonville

Jacksonville, FL

4.5
879 Reviews

11003 Atlantic Boulevard

Jacksonville, FL

32225

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Showing 879 reviews

February 01, 2025

The service advisor is quite helpful. The waiting area is equipped with things I need that made my wait a productive one. More

by frankie.aquino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan DeBoard
January 28, 2025

I took my car for a recall and 1week later fine out i was leaking gas and check engine light came up the replace something on my gas tank and they did not installed the right way back on my car thank god not More

by Jordan Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy
Jan 31, 2025 -

Coggin Honda Jacksonville responded

Jordan, thank you for sharing your feedback about your recent experience at our dealership. We are very sorry to hear about the issues with your vehicle after the recall work. I want to assure you that our team is committed to addressing your concerns. Please contact me at 904-565-8761 so we can discuss this further and work towards a resolution. I appreciate the opportunity to restore your confidence in our dealership. Sincerely, Sergiy Bilyayev, General Manager Coggin Honda Jacksonville

January 26, 2025

Overfillled fluids and overinflated the tires. I don't trust them anymore for service. Haven't bought a car there. Parts counter is good. More

by KlubMarcus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mechanic
Jan 28, 2025 -

Coggin Honda Jacksonville responded

Thank you for sharing your feedback. I’m sorry to hear about your concerns regarding the service you received, including overfilled fluids and overinflated tires. It’s important to us that every vehicle is serviced correctly and that our guests leave with confidence in the work performed. I’m glad to hear you’ve had positive experiences with our parts counter team, and I’ll make sure to share your kind words with them. To address this matter, I’d like to review the details of your visit and take the necessary steps to ensure your concerns are resolved appropriately. Please contact me directly at (904) 565-8761 at your earliest convenience. Your trust is important to us, and I’d value the opportunity to make this right. Sincerely, Sergiy Bilyayev General Manager, Coggin Honda Jacksonville

January 25, 2025

Brendan in the service department cares about his customers and always provides the best customer service to keep my 3 Hondas on the road. More

by Danielle.moore42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Wilbanks
January 25, 2025

The dealership building is very clean and tidy. The employees are all courteous and friendly. The salesman was very professional and answered all my questions. I wasn't forced to make a deal which More

by jameel2279
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MANAGER PAUL, Alberto Diaz, Suzan Hersan Insuyu
January 24, 2025

Coggin Honda is the best dealership to have your Honda serviced! They are professional and customer service focused. They provide relaxing and comfy environment while they work on your car. Coggin Honda a More

by Shelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hutson
January 24, 2025

COGGIN HONDA OF JACKSONVILLE IS DEDICATED AND VERY PROFESSIONAL TO THEIR CUSTOMERS NEEDS. I'VE EXPERIENCE THE GREATEST CUSTOMER SERVICE SINCE PURCHASING ANY VEHICLE I HAVE OWN IN PREVIOUS YEARS. ALL T More

by AUTHOR DEBORAH W. JONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEVE WELNETZ SALES DEPARTMENT
January 24, 2025

I interacted mainly with technician. He was very professional, appeared to be very knowledgeable and represented his employer very well. I left very satisfied and believed I could tru More

by rollypolly$321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember his name, Matthew Hutson
January 23, 2025

Best experience I’ve ever had buying a car. The two young men helping me were delightful, respectful and considerate. More

by Donna B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salah Assar and Mateos Muskaj
January 23, 2025

The service dept always does an excellent job on my car. They complete the work in a timely fashion and keep me well informed More

by darryl z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Ramos, Matthew Hutson