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Coggin Honda Jacksonville

Jacksonville, FL

4.5
841 Reviews

11003 Atlantic Boulevard

Jacksonville, FL

32225

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Showing 841 reviews

April 13, 2024

I had service done on 3/28,and it is a great place to go to have your car serviced. More

by joslynpatrick1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hutson
April 13, 2024

Place was nice and clean. Sales rep was pleasant and not pushy. Other employees were pleasant. More

by Mab
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tetiana brychka
April 11, 2024

The dealer service manager was honest and upfront about repairs and service needed. Communication about the service was very good. Overall this is a very professional environment. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Liles
April 11, 2024

Always excellent timely service. A pleasure to do business . Jeremy is outstanding. Am able to get in and out in reasonable time. More

by CHeft2730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Liles
April 11, 2024

Great service, informs you what services are recommended with out pressuring you to get them More

by Juddday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hutson
April 06, 2024

Good service but still having a problem with the tire coming back tomorrow April 5th for the 4th time 🤬they charged the tire put on a new one but the light is still on just got the SUV 3 weeks ago. More

by Fay.allen1225
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alberto Diaz, Matthew Hutson
Apr 11, 2024 -

Coggin Honda Jacksonville responded

I'm Lyric Lay, the Service Manager, and I'm sorry to hear about the ongoing issue with your tire despite the service you received. Your frustration is understandable, and I apologize for any inconvenience this has caused. If there's anything else you'd like us to consider or if you have any additional concerns, please don't hesitate to reach out to me directly at (904) 585-8760. Your satisfaction is our priority, and we're committed to ensuring your vehicle is in top condition. Thank you for your patience and for choosing our dealership. We look forward to resolving this issue and providing you with the service you deserve.

April 06, 2024

The staff was friendly and helpful, dealing with the necessary services and providing information about anticipated future work. More

by kendevos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hutson
April 04, 2024

Was my favorite dealership, bot 5 cars here but last deal was not what was promised, Brite side is service except collision car that was real disappointing More

by Mirsadalic1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Hutson
May 12, 2024 -

Coggin Honda Jacksonville responded

Thank you for your feedback. I'm sorry to hear about the issues you encountered during your recent visit. Your experience is important to us, and we strive to provide exceptional service to all our customers. To better understand and address your concerns, please contact me directly at (904)565-8807. I look forward to hearing from you soon. Sergiy Bilyayev General Sales Manager

April 02, 2024

The sales lady was exceptional and really knew the vehicle. Every question I had she answered and continues to do so. She is one of the most pleasant people that I know. I got lucky with her being my More

by thegreatone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tatiana
April 02, 2024

Fast service and excellent communication. Would recommend others buy form this dealership and use them for any service-related needs. More

by Riley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Lyric, Kristen