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Coggin Honda Jacksonville

Jacksonville, FL

4.5
841 Reviews

11003 Atlantic Boulevard

Jacksonville, FL

32225

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Showing 841 reviews

March 26, 2019

Tricked with trash The finance office is a joke. He changed my policy and never told me. He banked on me not looking at the fine print and when I tried to cancel the war More

by Regretful buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kelly the finance officer
Apr 16, 2019 -

Coggin Honda Jacksonville responded

Thank you for your review. I apologize for the miscommunication that has occurred during your recent visit. It is very disappointing to learn of your experience with us and understand that you are frustrated. We strive to operate by high standards of professionalism and any lesser behavior is unacceptable. I will bring it to the attention of the sales team. We are continuously working to better our sales experience and will utilize your feedback as an opportunity to improve. Let me know if you have any questions or additional concerns and I will be happy to address them. Thank you Kristen Bass, Customer Service Manager, 904-565-8803

March 20, 2019

New car new name Today’s new name bookended with a shiny new Honda! Arrived from NJ 2 months ago and have made new friends at this dealership, Coggin. Beautiful and co More

by Bonnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergei, Kelly, Alberto Diaz
March 15, 2019

All hero’s don’t wear capes My wife and I will forever be a Coggin HONDA family member. Damon D, Alberto D, and Sergio not only saved us from being scammed by 3rd party lease en More

by Calsaccord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon D. And Sergio, Alberto Diaz
March 12, 2019

excellent service very happy for my new vehicle, excellent service Alberto and Zusan They answered and resolved all my insurance needs I would look for them for a new b More

by Randydmb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alberto Diaz, Suzan Hersan Insuyu
February 20, 2019

Alberto is the best! Before purchasing my 2019 Accord Sport, I did all of my negotiating online with all of the Honda dealers in the area. Out of all of the sales reps I More

by Tchalla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alberto Diaz
February 18, 2019

"Alberto Diaz" When it's time to buy a car, it is never an experience I look forward to but my experience with Coggin Honda was great. From the moment we pulled up t More

by Mel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Diaz
February 18, 2019

"Go See Alberto Diaz" My experience for the purchase of our 2019 Civic EX was excellent. Alberto Diaz's performance was first rate. Alberto's professionalism was superb More

by Ivan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Diaz
February 13, 2019

Service Appointments are a Joke! Appointments here are a joke! I made an appointment for a Recall repair for my truck, a 2019 Honda Ridgeline, for a potential fuel pump leak that can More

by Cessna210
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
No One
January 31, 2019

Ask for Alberto Diaz I purchased an Odyssey from Alberto Diaz and Coggin Honda Jacksonville seven years ago. Since I was in the market for another Honda, he was the first More

by Geoff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryun Pavlicek, Tyson Mergener, Alberto Diaz
January 29, 2019

Alberto Diaz from beginning to end provided a fantastic experience at Coggin Honda. He was knowledgeable, thorough, and professional during my purchase and made w More

by JagsFan19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alberto Diaz
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