Back

Coggin Honda Jacksonville

Jacksonville, FL

4.5
841 Reviews

11003 Atlantic Boulevard

Jacksonville, FL

32225

Directions

By Type

Showing 841 reviews

August 16, 2019

Excellent service Upon arrival we were greeted right and was offer complimentary beverages. Our salesman Alberto had everything ready and the buying of our car went sea More

by atbrooks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alberto Diaz
August 07, 2019

Made Right Jeremy, as usual, ensures that my visit to the Service Center was rectified without delay. He and Mr. Andrew Sims provided me top-level customer servi More

by Mr. Powell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Liles, Andrew Sims
August 03, 2019

Great and quick quality service Great service they are quick I didn't stay there long I was able to sit and watch a movie while they service my car enjoyed..... More

by Venus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raula is not in service she's in use car sales
August 01, 2019

Alberto is a true professional We have now purchased 5 vehicles from Coggin Honda and had the pleasure of working with Alberto through the last 3. The effort and attention that he s More

by Beau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Our finance guy was awesome! Don’t see his name on this list but he is a pleasure to work with. His beard is epic , Alberto Diaz
July 28, 2019

Very Professional. Outstanding customer service! I came into Coggin Honda expecting to purchase a new vehicle, which I did. However, I was expecting to be dealing with a smartalec and someone that d More

by acdavis162
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Halil Ardic, Alberto Diaz
July 24, 2019

Frustrated customer Came in because 2 of my door locks were bad. They were intermittently locking and unlocking. I was there for several hours. Technician said he had d More

by Frustrated customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager
July 17, 2019

Outstanding Sales Experience This was actually a pleasant car buying experience! Mr. Alberto Diaz is a very professional salesman. He was very knowledgeable of the vehicles and a More

by ellisx2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alberto Diaz
July 03, 2019

low key no hassle experience I found your staff to be very professional. I would recommend you to others. Clean dealership. Your umbrella is a nice addition to my collection. More

by roybe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alberto Diaz
July 03, 2019

Completely unprofessional behavior from new car sales I went in today with the intention of buying a new car. When I arrived at the dealership they unfortunately did not have the color I wanted (claimed t More

by BadCogin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tyson
Jul 24, 2019 -

Coggin Honda Jacksonville responded

Greetings and thank you for your honest feedback. I am so sorry that this happened as this certainly does not reflect the culture and standards of our dealership. I apologize for this and will bring it to the attention of the sales team. We are continuously working to better our sales experience and will utilize your feedback as an opportunity to improve. Let me know if you have any questions or additional concerns and I will be happy to address them. Thank you. Kristen Bass, Customer Service Manager (904) 302-9418

July 01, 2019

Excellent Customer Service Sergiy And Alberto were a dream to work with. Not at all what you think you will encounter with a car purchase....friendly, respectful, upfront, and n More

by farzad83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergiy Bilyayev, Alberto Diaz
...
20
...