Coggin Honda Jacksonville
Jacksonville, FL
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Hard to believe, but I had a tire blowout and went to Coggin Honda instead of my regular Honda dealership Best mistake I ever made! Incredible Service. Hats off to Megan Deloarl, Service Manager! Coggin Honda instead of my regular Honda dealership Best mistake I ever made! Incredible Service. Hats off to Megan Deloarl, Service Manager! More
Excellent attention to our questions and very knowledgeable. First time buyer from Coggin Honda, Jacksonville, but I recommend them. I’ll be back. A special thanks to Faisal, Bridgett and Gino. knowledgeable. First time buyer from Coggin Honda, Jacksonville, but I recommend them. I’ll be back. A special thanks to Faisal, Bridgett and Gino. You know your business! Thank you. More
Tremendo vendedor Gino motivador atento servicial créeme si te crees que vas a ir solo a mirar y no a comprar con el estás chavao lol 😂😂 ya me lo a hecho 2 veces y e salido monta💪💪😂😂 si te crees que vas a ir solo a mirar y no a comprar con el estás chavao lol 😂😂 ya me lo a hecho 2 veces y e salido monta💪💪😂😂 More
Have been leasing CR-V’s from Coggin Atlantic for over 12 years. Each time my wife and I have received great treatment and service from the salesman (Gino Paunetto) to the sales manager (Ido). We have just l years. Each time my wife and I have received great treatment and service from the salesman (Gino Paunetto) to the sales manager (Ido). We have just leased our 5th CR-V a 2020. They are one of the best car dealerships in Jacksonville. If you are interested in purchasing or leasing a car from Coggin, they have many options to fit your budget. We will be back in 3 years for another CR-V lease. More
I would give it zero stars if I could. Today for the second time I schedule an appointment for my vehicle for 1:00pm it is now 4:39 pm and my vehicle has not been touched. When I ask about status they second time I schedule an appointment for my vehicle for 1:00pm it is now 4:39 pm and my vehicle has not been touched. When I ask about status they say they’re busy that it will take 2-2 1/2 more hours until my car gets touched. This is unacceptable! The lack of communication from the staff looking at me sit there 3 hours and not even check get going on it’s insane l. What’s the point of having an appointment and having to wait an excessive amount of time for an oil change, tire rotation and break fluid. I got a my bad for an apology and a bring your car tomorrow and we will TRY! Totally unacceptable More
If you want to buy a new Honda in J’ville, do yourself a favor. Go to Coggin on Atlantic and ask for Said Ibraguimov. Imagine a guy who goes to Vero Beach to drive back the exact car his prospect wants. favor. Go to Coggin on Atlantic and ask for Said Ibraguimov. Imagine a guy who goes to Vero Beach to drive back the exact car his prospect wants. Then imagine the same guy driving another customer home because she’s afraid to drive her brand-new car in Atlantic Blvd. traffic and over a long, high bridge. Well, there’s no need to imagine because this guy is Said. He will walk (or drive) the extra mile for you, and I know this because it was my wife he drove home, even after the deal was sealed. In Said, you also get excellent knowledge of the product line and a soft sell that respects your preferences and limitations. In addition to Said, this dealership is well-staffed, comfortable, and carries a good inventory in a convenient location. More
Dan Dyer - Great Service Great service appointment with Dan Dyer. Got a nail in the left front tire, pleasantly surprised that the warranty covers road hazards, and he was ver Great service appointment with Dan Dyer. Got a nail in the left front tire, pleasantly surprised that the warranty covers road hazards, and he was very professional and efficient throughout the process. They value their customer's time and overall run a smooth operation. More
Towed twice in 2 days I had my vehicle towed to Coggin Honda due to my engine and VSA light being on. When I spoke to the service advisor I told him exactly what was happen I had my vehicle towed to Coggin Honda due to my engine and VSA light being on. When I spoke to the service advisor I told him exactly what was happening with my vehicle. I requested a full diagnostic so that way this issue will be resolved. Well the next day my service advisor called me and told me in order for me to have my car up and going I need to have my starter replaced. He advised me that because I have an after market starter it doesn't work with Honda's and this is the reason I'm having his problem. So I wanted my car up and running so I told him to do it along with the other stuff I needed done such as tune up, breaks, tires, oil change etc. I get a call the next day that my car is ready. I go pick my car up. Not even 30 minutes later lights were back on. I had to be towed to Honda again! Now I'm dealing with another service advisor he tells me he's going to have them pull codes and see what's going on. So then a mechanic comes out and tells me everything looks good but my battery cable is bad which he tightened up but that's what causing the problem. He told me he would test drive it and make sure I'm good. Welp, when he went to test drive it guess what! The lights came on AGAIN! So then he tells me it's my catalytic converter! I was told it was clogged but again I had a diagnostic done and converter was never mentioned. Anyway, the converter was unclogged and I was told I will be good with no drivability issues but it will need to be replaced. Well the next day coming from work I had to be towed yet AGAIN!!! At this point I have absolutely NO CONFIDENCE in Coggin Honda and I really feel like they just took my money. First off the issue I was told is causing the problem obviously was not the case! It seems like they are just telling me anything and not taking care of the issue. In addition to that I'm sure I was way overcharged. I spent $2500 and almost $900 of that was for starter that still isn't working. For all I care they can put my AFTERMARKET starter back in back my car and give me back my money!!! Because the starter is not what's causing my lights to come on therefore my issue has NOT been resolved. In addition to this I was told yesterday morning by my service advisor that he is going to talk to the service director and get back with me but I never received a call back. Then when I go up there I was told he can't find the service director so he will have him call me. Well today is a new day and I still have YET to receive a call!! I will be escalating this as far as it needs to go because this is some straight BS!! By the way they never gave me back my aftermarket starter that I paid for either! More
Great Purchasing Experience We were looking for an opportunity to replace our 2017 Pilot with a 2020 model. With the forced stay at home during this COVID 19 crisis I wondered ho We were looking for an opportunity to replace our 2017 Pilot with a 2020 model. With the forced stay at home during this COVID 19 crisis I wondered how we could do this. Alberto and Serge made this easy. All the negotiations took place my phone, email and text. Everyone was very accommodating and MR. Brandt made the financing painless. We will continue to recommend Coggin Honda and Alberto to our friends. More