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Coggin Honda Jacksonville

Jacksonville, FL

4.5
841 Reviews

11003 Atlantic Boulevard

Jacksonville, FL

32225

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Showing 841 reviews

September 29, 2023

Ms. Farmer, Bridgett & Steve Completely Satisfied. 5 STARS. This Dealership with Steve Sales Consultant, & Bridgett Desk Manager. No pressure just want your business for Honda Lease or Purchase. Level 1 More

by dbogard904
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bridgett, Desk Mgr. Sales Steve.
September 11, 2023

Test drove and purchased a used Hyundai Palisade. The sales rep, Ali Ahlam, the GM, Halil Ibrahim Ardic, and the Finance Manager, Roula Freiha, were extremely helpful in getting the deal closed. I ha More

by joel.e.steele
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Ahlam, Halil Abraham Ardic, Roula Freiha
August 14, 2023

This dealership is Horrible! The service is below par. The reps are rude. And their service department is always behind. I regret getting a HONDA! More

by Kenya Ruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alberto Diaz, Gino Paunetto, Marcus Welnetz, Suzan Hersan Insuyu, Matthew Hutson
Aug 17, 2023 -

Coggin Honda Jacksonville responded

Kenya, thank you for leaving a review. I apologize for the negative experience you had with our service department. Providing our guests with the most guest-centric experience is always our top priority, so I regret to here that we have not provided you with that. I would appreciate speaking with you so I can address your concerns and hopefully work together to resolve the issues at hand. Please contact me at your earliest convenience. Ryun Pavlicek, General Manager (904) 747-8668

July 02, 2023

do not get traped by what they tell in there service department they have my daughter 2016 honda pilot for two days later they called me to xx the ac is free i toke it there then they called me and the More

by sammynin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris, Lauren Laubert
June 16, 2023

They treated me with respect Negotiations was easy it was an enjoyable experience from the salesman, manger, and finance team. I would do business with them again for sure! More

by Clarence Hodge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick
May 31, 2023

I have been going here for four years. The service is consistentely outstanding! The staff is professional, knowledgeable and personable. The waiting areas are comfortable, only dealership More

by godannyboy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Laubert
April 19, 2023

No pressure great customer service from Miss Ali, she answered all of my questions, and made the process very easy. More

by Mega
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ail
Jul 06, 2023 -

Coggin Honda Jacksonville responded

We're delighted to hear that our team was able to provide you with excellent customer service and quality work during your visit to our dealership. Thank you for choosing us for your automotive needs and we appreciate your feedback.

February 13, 2023

Steve Welnetz is a fantastic salesperson. My husband and I bought an Odyssey, and Steve was great throughout the entire process. He is very calm, soft spoken, and not pushy, which was very re More

by Julie.zinchuk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Welnetz, Suzan Hersan Insuyu
August 11, 2022

July 22, 2022 I took my sister-in-laws Honda Civic in for a shudder in the transmission. I was required to leave the vehicle for 2 to 3 day and it would be diagnosed within 24 hours. Per advertised the diagn More

by DanSharp1988
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christian Chaney
August 08, 2022

Purchased a used vehicle here three months ago and within the first two weeks it was in the shop and I had to call AAA for roadside assistance. Was told I had 30 days to return the car, but that turned out t More

by mevans72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
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