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Coggin Honda Jacksonville

Jacksonville, FL

Overview
Reviews
Vehicles
4.5
841 Reviews
Call Dealership (904) 565-8719

11003 Atlantic Boulevard

Jacksonville, FL

32225

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Showing 841 reviews

November 21, 2023

Awesome service. My salesman, Matt, was a rock star ! Quick and efficient ! It was my third purchase from Coggin. More

by Shane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt-salesperson
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November 19, 2023

I have been relying on Coggin Honda for over ten years and I have received superior service every time. I feel safe, knowing that I can trust their service department to warn me of potential problems and More

by MLC928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Ratchye, Matthew Hutson
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November 19, 2023

This dealership was a "go to" shop - however in the last six years it has gone from "nothing special but honest" to recommended "avoid". I didn't mind being hustled for unnecessary up charges by the servic More

by PK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Hutson
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Nov 21, 2023 -

Coggin Honda Jacksonville responded

PK, thank you for leaving a review. I'm disheartened to learn about your negative experiences. Providing honest and quality service is our priority, and I apologize for the decline in our standards. Your feedback is crucial, and I'll investigate the issues raised, ensuring accountability and retraining where needed. We aim to regain your trust by rectifying these lapses in service and ensuring our team's professionalism. Your satisfaction matters, and I hope for the opportunity to restore your faith in our dealership's service. Ryun Pavlicek, General Manager (904) 747-8668

November 16, 2023

Did a great job at under promising and over deliver. I would always recommend them. More

by kmabrey2368
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mabrey, Matthew Hutson
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November 14, 2023

Disorganized They schedule far too many customers for the same time Thus we must wait After the fact apologies don’t help More

by FormerJaguarOwner
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Hutson
Report | Print
Nov 21, 2023 -

Coggin Honda Jacksonville responded

Thank you for leaving a review. I apologize for the inconvenience caused by our scheduling process. Your feedback about wait times is crucial, and I'll address our scheduling to improve efficiency. Your time is valuable, and we'll work on rectifying this disorganization to ensure a smoother experience. I appreciate your patience and hope for another chance to provide you with a more streamlined and efficient service. Ryun Pavlicek, General Manager (904) 747-8668

November 14, 2023

Coggin Honda is the best. Have always had a great experience and won’t go anywhere else. Sam is the absolute best and always makes sure I’m beyond satisfied. More

by Kami
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jet (Sam) Wong
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November 14, 2023

Jeremy Liles in the service department is always excellent. He goes above and beyond in ensuring what needs to be done to your car is completed and in a timely basis. He always makes sure you are al More

by BFlask
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Liles
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November 13, 2023

Stopped in here during a road trip as low tire pressure alert went on. They took care of it and had me out within an hour. I was grateful. More

by discusmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hutson
Report | Print
November 12, 2023

Always take care of my car as needed and usually in timely manner. Thank you. More

by Lagrangesue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hutson
Report | Print
November 11, 2023

Bought my vehicle at the end of 2016 and it has been serviced by them ever since. I have complete trust in them to keep me safe on the road!! More

by Dianne
Recommend Dealer
Yes
Employees Worked With
Kathryn Coggin Honda a, Matthew Hutson
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