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Coggin Honda Jacksonville

Jacksonville, FL

Overview
Reviews
Vehicles
4.5
880 Reviews
Call Dealership (904) 565-8719

11003 Atlantic Boulevard

Jacksonville, FL

32225

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Showing 880 reviews

January 21, 2024

Great customer service and area to wait. I don’t mind going to that dealership to get service work. More

by rcl006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hutson
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January 21, 2024

Take all 3 of our vehicles here and 2 of them are Chevrolets. This is my 3rd Honda from Coggin. More

by deb8356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hutson
Report | Print
January 21, 2024

The car buying process was made more comfortable and professionally handled by the staff.Additional finanical staff at month’s end would have reduced the time required to complete the sale process. More

by runny.decrees.0c
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Suzan Hersan Insuyu
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January 19, 2024

BEWARE! !! SHADY SHADY SHADY!!! My husband has taken his car to this dealership several times with no solution. His clutch won’t stay in 4th gear but every ti More

by Tarynk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Jan 27, 2024 -

Coggin Honda Jacksonville responded

I'm pleased to hear that our recent conversation has begun to address your concerns. We value your trust and are dedicated to ensuring every service experience meets our high standards of respect and professionalism. We look forward to completing the service on your vehicle and are hopeful for the opportunity to fully regain your trust. Your safety and satisfaction remain our top priorities. Thank you for giving us the chance to make things right. Ryun Pavilicek, General Manager (904)747-8668.

January 19, 2024

Always fast and thorough. Never a hassle and never try to sell me items I don’t need More

by gunter1103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy , Matthew Hutson
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January 18, 2024

Coggins Honda does excellent work on my car. What I especially like is that they don't push services I don't need. More

by Colorfulcolorado@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate
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January 18, 2024

Easy appointment scheduling. Pleasant efficient service techs. Maintenance work done as promised. Uber transport very much appreciated. More

by rmclagnaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan
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January 18, 2024

Your service department treat Muslim customers with disrespect specially women will tell everyone about this More

by Agbakali _9@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Hutson
Report | Print
Jan 20, 2024 -

Coggin Honda Jacksonville responded

I am deeply troubled to hear about your experience at our service department. Please know that respect and fair treatment for all customers, regardless of race, religion, or gender, is a cornerstone of our values. We take your feedback very seriously and I am personally committed to investigating this matter thoroughly. I would greatly appreciate the opportunity to speak with you directly to better understand your experience and ensure we take appropriate steps to address it. Please contact me at your earliest convenience. Ryun Pavilicek, General Manager (904)747-8668.

Jan 20, 2024 -

Agbakali _9@yahoo.com responded

With all due respect your words are from your training book and one your personal don’t care or follow because its not a one time issue it’s happened more than once with out giving respect and service your people are concerned about 5 stars service reviews just filling 14 points check list without checking and actually taking care of things needs to be done like recall check list air pressure,windshield wipers and fluid and the list goes on, and important disrespectful to me and my wife and family that is not acceptable and I am going to share this with my friends,family and Muslim community of over half a million in the state of Florida about my experience with coggin dealing with Muslims specifically women because the way they dress and your people treat them like thrash.

January 17, 2024

They meet my goals for a new leased vehicle. Very professional yet talk with you lond a long time friend. More

by jebmjb032
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul (mgr) and Cody (sales associate)
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January 17, 2024

Ashley and Ali were extremely helpful during my car buying process! They took time to understand my situation and help meet all my needs. I’m and grateful for the team at Coggin Honda Jacksonville! Tha More

by chance
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley and Ali , Suzan Hersan Insuyu, Matthew Hutson
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