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Coggin Honda Jacksonville
Jacksonville, FL
880 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 880 reviews
February 02, 2024
I've owned my Honda for 4 years. I bought my car at the price I wanted; they worked with me until we made it happen. Every employee and service writer I have engaged with has been pl I bought my car at the price I wanted; they worked with me until we made it happen. Every employee and service writer I have engaged with has been pleasant, informative and caring. My appointments are almost always on time and I appreciate them knowing who I am. More
by PGM
Employees Worked With
Alberto Diaz, Matthew Hutson
January 31, 2024
As a customer, you want us to buy your cars. No refreshments provided in the service waiting room: not even coffee. I have never encountered a waiting room that didn’t at least have coffee and o No refreshments provided in the service waiting room: not even coffee. I have never encountered a waiting room that didn’t at least have coffee and other breakfast items. More
by Jaxsun26
Employees Worked With
Matthew Hutson
January 28, 2024
I took my 2021 Honda pilot in for issues with a recurrent hard start. I had to bring it in 3 times as they initially could not find an issue. I brought in the car two more times as the issue was not solved. hard start. I had to bring it in 3 times as they initially could not find an issue. I brought in the car two more times as the issue was not solved. After a starter and battery change it is one again working as expected. For the second 2 visits I was given a loaner vehicle as the car was under warranty and they took a few days to trouble shoot the issues. Customer service at the front desk was pleasant and informative based on the knowledge they had at the time. More
by ravipm2000
Employees Worked With
Megan DeBoard
January 27, 2024
Very professional. Well prepared to service the customer. On time appointment. Resonable cost for repairs Well prepared to service the customer. On time appointment. Resonable cost for repairs More
by ddigaetani
Employees Worked With
Marcus Welnetz, Suzan Hersan Insuyu, Matthew Hutson
January 26, 2024
Customer for more than 20 Years , never service my Hondas anywhere else and they take excellent care of me and my vehicles. Jeremy has been my advisor for a long while now , he is absolutely the BEST Hondas anywhere else and they take excellent care of me and my vehicles. Jeremy has been my advisor for a long while now , he is absolutely the BEST ! If I could give 10 stars I would !!! I’m More
by Linda
Employees Worked With
Jeremy always my advisor ! 10 stars
January 22, 2024
I’m not impressed, something is missing with customer service it’s awkward every time. From the moment you walk in no one greets you. You have to force someone to acknowledge you just to get things start service it’s awkward every time. From the moment you walk in no one greets you. You have to force someone to acknowledge you just to get things started. The weird thing is everyone desk is facing the customer entrance door. More
by TruNavy2002
Employees Worked With
Jason, Kristen Bass , Matthew Hutson
