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Coggin Honda Jacksonville

Jacksonville, FL

4.5
841 Reviews

11003 Atlantic Boulevard

Jacksonville, FL

32225

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Showing 841 reviews

July 11, 2024

Had a great experience with their service department. We were in town from out-of-state visiting our sailor and when the TPMS indicator light came on abruptly. They offered to visually inspect the tires More

by akennedy47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Wilbanks
May 12, 2024

Considerate, professional, polite, work finished when promised. Kept up to date on progress. A very satisfactory experience. Express appreciation for your business. More

by Nancy Meszaros
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chris Ratchey
May 08, 2024

Impressive customer service, sensitive to time constraints making it a personal, pleasant experience. Customer Rep Jeremy Giles is THE BEST!! More

by Carolyn Stoner
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jeremy Giles , Matthew Hutson
May 07, 2024

Came in to see about trading in my 2021 CRV (lease about to expire) for a new one. Spent more than 2 hours there only to be quoted a monthly lease rate of more than $1800. For a Honda CRV hybrid. I could ha More

by lmac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Julian
May 15, 2024 -

Coggin Honda Jacksonville responded

Thank you for sharing your feedback. I'm Sergiy Bilyayev, the General Manager at Coggin Honda Jacksonville, and I sincerely apologize for the frustration you experienced during your recent visit. I understand your concerns with the initial quote and the subsequent miscommunication. This is certainly not reflective of our goal to provide transparent and accurate information. Please call me directly at +19045658761 so we can discuss this further and potentially offer you a competitive lease rate on the CRV Hybrid you were interested in. We value your business and hope to regain your trust.

May 04, 2024

Good dealership one of the best good job guys keep on doing good job take my people More

by husogolic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Diaz, Gino Paunetto, Marcus Welnetz, Suzan Hersan Insuyu, Matthew Hutson
May 04, 2024

Everyone was knowledgeable and accommodating. The general manager and the salesman made purchasing a vehicle easy and enjoyable. More

by FMcInnis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio and Stephen Welnetz both get 5 stars., Suzan Hersan Insuyu
May 03, 2024

Good customer service. Fast and professional. Been using them for so many years and I am always satisfied. More

by tcvjr95e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan deBoard
April 30, 2024

Fast friendly service. They answered any concerns I had and recommendations for upcoming service needs. More

by kathleenkoutnik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Diaz, Suzan Hersan Insuyu, Matthew Hutson
April 28, 2024

Kathryn Thibodeaux, our service advisor provided the best customer service I’ve ever experienced! Kathryn patiently listened and followed up on all my concerns about my car. Additionally, everyone I encounte More

by mattmri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Thibodeaux, Matthew Hutson
April 26, 2024

Chris was amazing! Quick service & very trustworthy0, and patient… I would definitely recommend good quality service. More

by heathraechel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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