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Coggin Honda Jacksonville

Jacksonville, FL

Overview
Reviews
Vehicles
4.5
865 Reviews
Call Dealership (904) 565-8719

11003 Atlantic Boulevard

Jacksonville, FL

32225

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Showing 865 reviews

February 06, 2025

Very professional, Very thorough service. Service advisor was very friendly and knew what he was talking about. Very pleased. More

by constanceasmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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February 05, 2025

Excellent service provided by customer focused staff. We’ve been using Coggins for 6 years, all have been excellent! More

by Carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hutson
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February 02, 2025

Excellent customer service and great car for my car. Will be back for next maintenance service. More

by heinminsan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hutson
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February 01, 2025

Everyone at the dealership is committed to respecting my time and I am always kept up to date on repair time or any additional issues found while servicing my car. I highly recommend this dealership! More

by Angie8444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo, Matthew Hutson
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February 01, 2025

I appreciate them getting the problem fixed and getting me a ride back home and then back out to the dealership to pick up my vehicle . They did a good job . More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Liles , Caleb, Matthew Hutson
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February 01, 2025

Normally do not like going through purchasing a car process but this experience due to my salesperson was enjoyable. Steve brought the car to our home to see before visiting the dealership and handled More

by jedd1803
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Weinetz, Marcus Welnetz
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February 01, 2025

The service advisor is quite helpful. The waiting area is equipped with things I need that made my wait a productive one. More

by frankie.aquino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan DeBoard
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January 28, 2025

I took my car for a recall and 1week later fine out i was leaking gas and check engine light came up the replace something on my gas tank and they did not installed the right way back on my car thank god not More

by Jordan Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy
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Jan 31, 2025 -

Coggin Honda Jacksonville responded

Jordan, thank you for sharing your feedback about your recent experience at our dealership. We are very sorry to hear about the issues with your vehicle after the recall work. I want to assure you that our team is committed to addressing your concerns. Please contact me at 904-565-8761 so we can discuss this further and work towards a resolution. I appreciate the opportunity to restore your confidence in our dealership. Sincerely, Sergiy Bilyayev, General Manager Coggin Honda Jacksonville

January 26, 2025

Overfillled fluids and overinflated the tires. I don't trust them anymore for service. Haven't bought a car there. Parts counter is good. More

by KlubMarcus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mechanic
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Jan 28, 2025 -

Coggin Honda Jacksonville responded

Thank you for sharing your feedback. I’m sorry to hear about your concerns regarding the service you received, including overfilled fluids and overinflated tires. It’s important to us that every vehicle is serviced correctly and that our guests leave with confidence in the work performed. I’m glad to hear you’ve had positive experiences with our parts counter team, and I’ll make sure to share your kind words with them. To address this matter, I’d like to review the details of your visit and take the necessary steps to ensure your concerns are resolved appropriately. Please contact me directly at (904) 565-8761 at your earliest convenience. Your trust is important to us, and I’d value the opportunity to make this right. Sincerely, Sergiy Bilyayev General Manager, Coggin Honda Jacksonville

January 25, 2025

Brendan in the service department cares about his customers and always provides the best customer service to keep my 3 Hondas on the road. More

by Danielle.moore42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Wilbanks
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