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Coggin Ford of Jacksonville

Jacksonville, FL

3.8
912 Reviews

9650 Atlantic Blvd.

Jacksonville, FL

32225

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Showing 912 reviews

March 28, 2020

Service was good while I waited. Gamble took care of me and got the work taken care of. I will be returning in the future. More

by Sam
Recommend Dealer
Yes
Employees Worked With
Gamble Pitts service dept
Mar 30, 2020 -

Coggin Ford of Jacksonville responded

We really appreciate this positive review! Thanks so much!

March 27, 2020

Service Department Several times In the past I haven't had a good experience at this dealership especially with their service department, but I tried them again and WOW More

by q.hill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Horne
Mar 30, 2020 -

Coggin Ford of Jacksonville responded

:-) Wow! Thank you for rating us so many stars!

March 26, 2020

Excellent service with friendly adviser. On time ,thorough, keep up to date on service procedure This is what I expected and I got it, Excellant dealer More

by turnerp_e
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gambel Pitts
March 25, 2020

It was a great experience!! The service department was very professional and courteous!! They answered my questions and seemed happy to help!! I will go back! More

by PeggyJo2500
Recommend Dealer
Yes
Employees Worked With
Robert Spiewak
Mar 30, 2020 -

Coggin Ford of Jacksonville responded

We really appreciate this positive review! Thanks so much!

March 25, 2020

The finance Dept took forever. Darlene said she was giving me the gap coverage for free because I was there 9 hrs but she didn’t More

by Jeffvivi
Recommend Dealer
No
Employees Worked With
Nagy Waziry
May 09, 2020 -

Coggin Ford of Jacksonville responded

Thank you for your feedback. I understand how valuable your time is and regret that you experienced a longer than expected wait time in our finance department. We are continuously working to improve our guests' experiences and will utilize your feedback as an opportunity to improve. Let me know if you have any questions or additional concerns and I will be happy to address them. Frank Brothers, General Manager, 904-567-3954

March 25, 2020

OIL CHANGE I want to personally recommend Gamble Pitts, Service Advisor. Gamble is very professional and patient and goes the extra mile to take care of customer More

by June
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gamble Pitts
Mar 30, 2020 -

Coggin Ford of Jacksonville responded

June, thanks so much for rating us so high! Be safe on the road!

March 25, 2020

Coggin Ford takes Pride in their work It is very comforting to know that when we have work done on our church bus that it is done right and it is very much appreciated!! More

by Top Notch
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Williams
March 25, 2020

Excellent Service I have a new Ford Explorer and my screen just went blank. My service adviser Ken made sure that the problem was addressed and solved. He also gave m More

by smith,mary123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall Thompson
Mar 27, 2020 -

Coggin Ford of Jacksonville responded

Hello smith,mary123, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

March 24, 2020

I purchased a 2007 Shelby GT500 and was extremely satisfied with the service received. I bought the car remotely and had it shipped. Great experience More

by john
Recommend Dealer
Yes
Employees Worked With
Brandon Fagan, Robert Andrews
Mar 30, 2020 -

Coggin Ford of Jacksonville responded

Hi john, thanks so much for rating us so high! Be safe on the road!

March 24, 2020

Amazing service Had a warranty repair which needed to be fixed. Coggin Ford got us in, ordered the parts, and had us on the road in 3 days. Great Job !! More

by witchdoktar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken
Mar 30, 2020 -

Coggin Ford of Jacksonville responded

witchdoktar, we are delighted to see this rating! Have a great day!

Mar 30, 2020 -

Coggin Ford of Jacksonville responded

witchdoktar, we are delighted to see this rating! Have a great day!

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