Coggin Ford of Jacksonville

Great experience. Fred was straight forward and courteous. Fred was very patient with my father and I from the start of our deal. Excellent customer service and knowled Fred was straight forward and courteous. Fred was very patient with my father and I from the start of our deal. Excellent customer service and knowledge of vehicles was top notch. More

Great Experience Had a great experience with Fred at Coggin Ford purchasing my newF-150. Everything went very well and I highly recommend this dealership as a place t Had a great experience with Fred at Coggin Ford purchasing my newF-150. Everything went very well and I highly recommend this dealership as a place to do business. Go see Fred...he’ll take good care of you. More

Great Experience Great experience with Fred at Coggin Ford. We recommend him if you want to purchase a new vehicle. Everyone was so helpful even with the after marke Great experience with Fred at Coggin Ford. We recommend him if you want to purchase a new vehicle. Everyone was so helpful even with the after market installs...everything was good. More

Great Experience We purchased a new car on Friday. Fred made the experience easy and non stressful. I would recommend anyone and everyone that is looking for a new ca We purchased a new car on Friday. Fred made the experience easy and non stressful. I would recommend anyone and everyone that is looking for a new car to go and see Fred. More

Easy & professional buying experience Fredrick R & Kevin C were both fabulous to deal with. They were both friendly, very professional and easy to deal with. They went the extra mile to fi Fredrick R & Kevin C were both fabulous to deal with. They were both friendly, very professional and easy to deal with. They went the extra mile to find just the right car to meet our needs. More

Love My New Car! I bought a new 2017 Mustang today and had a great experience with this dealership. Anthony Canton was the best salesperson we have ever dealt with. He I bought a new 2017 Mustang today and had a great experience with this dealership. Anthony Canton was the best salesperson we have ever dealt with. He really knows his stuff and does not push you into a car just to make a sale. He made the car-buying experience run very smoothly and much more tolerable with his friendly personality. I will definitely recommend him in the future! More

Excellent experience My salesman was great. Finance team member very nice and friendly. Great experience across the board. Will buy from them again in the future. A+ My salesman was great. Finance team member very nice and friendly. Great experience across the board. Will buy from them again in the future. A+ More

General Sales Managers Commitment to Customer Service When I came to Coggin Ford, I was experienced the typical hassles and pushy nature that I've experienced in the past when shopping for a vehicle. The When I came to Coggin Ford, I was experienced the typical hassles and pushy nature that I've experienced in the past when shopping for a vehicle. The dealership did not have the vehicle that I was looking for, however they found the perfect vehicle in Tampa. He told me that they were going to get the vehicle from Tampa, but I needed to give them a down payment to hold the vehicle upon arrival. I told the salesman that we were going to eat dinner and talk about it. Belal Shaban,the salesman, I was working disregarded the need for me to talk to my husband prior to making a commitment. He attempted to pressure me to stay at the dealership and discuss it in the “lounge” with my husband. Over the next couple of days, Belal questioned why I would not settle for a lower trade in allowance and pretty much anything I said over and over again. I decided that I had enough… Thanked him for his time and told him that I was going to continue looking elsewhere. That evening Kevin Coulombe, the General Sales Manager called me. He was appalled when I told him what had happened, as they strive for a “pressure free” environment. He told me that he wanted to make things right and if I wanted to look at the car when it arrived I could work directly with him… Which I agree to. From that point forward I worked directly with Kevin Coulombe. He took the time to sit down with me and work with me on the trade in allowance for my Audi. He went through the vehicle with me and addressed all of the concerns that I had with the vehicle, without question Throughout this process he was very respectful and did not pressure me to purchase the vehicle. Due to Kevin C.’s commitment to provide superior customer service he was able rectify a situation that made me very uncomfortable. Due to this Kevin C. have earned my respect and future business. Kevin C. at Coggin Ford was focused on the ensuring that I had a positive pressure free customer experience. I cannot thank the Kevin C. enough for his commitment throughout my car buying process. I will certainly be working with Kevin C. when purchasing vehicles in the future. More

A+ service manager After an issue with work ordered and work received Coggin'a service manager blew me away with how the problem was handled. He seems to truly care abou After an issue with work ordered and work received Coggin'a service manager blew me away with how the problem was handled. He seems to truly care about providing great service and was willing to go out of his way to help me. More

The Works Fuel saver package I purchased this package which included oil change, tire rotation and multipoint inspection and this was the best thing I could have done and Gamble P I purchased this package which included oil change, tire rotation and multipoint inspection and this was the best thing I could have done and Gamble Pitts was fantastic and very professional More