Coggin Ford of Jacksonville

Satisfied I was very satisfied with my service today. The staff was friendly and it was done in a timely Manor. I will take my car back for service every time. I was very satisfied with my service today. The staff was friendly and it was done in a timely Manor. I will take my car back for service every time. More

FORD Mercury Milan recall parts issue My2007 airbag recall is the main reason for this service appointment. FORD has been working on the issue for years. Various reasons stalled a successf My2007 airbag recall is the main reason for this service appointment. FORD has been working on the issue for years. Various reasons stalled a successful conclusion. Thanks so much to Cogging FORD Service Advisor Ken Thompson and Ms Kayla Burt , CSR for the great help choosing Enterprise to sort through support options. Thanks for your professionalism. John. More

Keep a customer on hold for 30 minutes. I called Coggin about an issue I was having again with the driver side door sticking when you opened it. They keep me on hold for 30 minutes and said I called Coggin about an issue I was having again with the driver side door sticking when you opened it. They keep me on hold for 30 minutes and said that I needed to speak to the body shop. He puts me on hold for another 10 minutes and I finally called back to the body shop direct. Because the car is still under warranty the person at the body shop said that I needed to run it threw Coggin lack of service center. I had my car in for warranty work about eight months ago and out of the six small items that needed to be taken care of only 2 items remain fixed. At this point I will stop doing business with this dealership. I'm a Ford man and will continue to buy Fords but not from this dealership. More

10000 mile service plus nitro fill Everyone is very responsive to the customer as soon as you drive up into the service bay. Service was done promptly and accurately. I waited in the w Everyone is very responsive to the customer as soon as you drive up into the service bay. Service was done promptly and accurately. I waited in the waiting room but a car was available. More

Great experience I have a great experience with the guy who has been working with me, it's very professional and he give me a great attention whith my car. I have a great experience with the guy who has been working with me, it's very professional and he give me a great attention whith my car. More

Gamble of the service dept. My service Advisor was Gamble at Coggin Ford Jacksonville. He was very polite , truthful and excellent at his job. He arranged a courtesy driver so I My service Advisor was Gamble at Coggin Ford Jacksonville. He was very polite , truthful and excellent at his job. He arranged a courtesy driver so I could have lunch. Then he arranged a rental car for me since it would take time to work on my car. More

Service Gamble Pitts assisted me in my service great service, go see him if you need your car maintenance. Great communication and follow up. He has my highes Gamble Pitts assisted me in my service great service, go see him if you need your car maintenance. Great communication and follow up. He has my highest recommendation More

New Escape Kevin White and Alexander Serrano were absolutely FANTASTIC to work with. They got me in the vehicle I wanted and kept my payments right in the range Kevin White and Alexander Serrano were absolutely FANTASTIC to work with. They got me in the vehicle I wanted and kept my payments right in the range I needed them to be!!!! This is the 2nd car I purchased from this dealership and always got my other car serviced here and have always gotten FANTASTIC service here More

Ford coggin Had some issue with a car we brought from coggin, rob (our sales rep) did everything he could to make sure we were satisfied with our new explorer. Gr Had some issue with a car we brought from coggin, rob (our sales rep) did everything he could to make sure we were satisfied with our new explorer. Great assistance all the way through. Would highly recommend rob to future buyers. Also their used car manager (jarrad) was highly attentive and respectful of our situation through the ordeal. More

Help from Andrew Andrew F has always been knowledgeable, informative and patient My wife and I have always had a good experience at the dealership Just give them a Andrew F has always been knowledgeable, informative and patient My wife and I have always had a good experience at the dealership Just give them a chance More