Coggin Ford of Jacksonville

2nd vehicle purchase, thank you! Second vehicle purchase from coggin ford, I drive from orange park to get the best deal. I will be back in the future for my next one. Thank you! Second vehicle purchase from coggin ford, I drive from orange park to get the best deal. I will be back in the future for my next one. Thank you! More

Service review I have always been very satisfied with the service department and staff. Ken Thompson has been fantastic, honest, and very knowledgeable of all my nee I have always been very satisfied with the service department and staff. Ken Thompson has been fantastic, honest, and very knowledgeable of all my needs. More

Amazing Very clean dealership. All people at every friendly and professional. I have purchased 3 vehicles from here and will continue to do so! Great job guys Very clean dealership. All people at every friendly and professional. I have purchased 3 vehicles from here and will continue to do so! Great job guys! A+ More

Andrew Fagan Andrew was great to work with and offered through information. He listened and then provided pointed feedback appropriately. I would work with Andre a Andrew was great to work with and offered through information. He listened and then provided pointed feedback appropriately. I would work with Andre again. Thanks. More

Great customer service ! Andrew was very knowledgeable and helpful in finding the right vehicle for me ! Will definitely recommend this dealership to family and friends, and b Andrew was very knowledgeable and helpful in finding the right vehicle for me ! Will definitely recommend this dealership to family and friends, and be coming back in the future! More

Fast and precise Dropped truck off with check fuel filler warning and ignition problem. Was fired in an hour. Service department is close to work so did not need tran Dropped truck off with check fuel filler warning and ignition problem. Was fired in an hour. Service department is close to work so did not need transportation. More

Great serice Andrew Fagan was extremely helpful and knowledgeable. He helped me find the best car at the best rate. I recommend everyone get their next vehicle fro Andrew Fagan was extremely helpful and knowledgeable. He helped me find the best car at the best rate. I recommend everyone get their next vehicle from Coggin Ford. More

Great job What a wonderful staff at Coggin ford to expedite your needs and to help you in other area . I would highly recommend this service center even you did What a wonderful staff at Coggin ford to expedite your needs and to help you in other area . I would highly recommend this service center even you didn’t buy the car here . Mr Gamble was very friendly and efficient More

Josh and pat were really great ! He worked very hard to get me out of my pervious car situation and I give him 5 stars for that!! But alittle disappointed I didnt recieved a owners ma He worked very hard to get me out of my pervious car situation and I give him 5 stars for that!! But alittle disappointed I didnt recieved a owners manual in my new car or a full gas of tank and the car has a little scratch on the front bumper. When I compared my experience with my brothers who bought the same car at another ford dealership they went above and beyond for him. I feel like those things made my experience at coggin ford disappointing. But overall I do love the car! More

Takata airbag nightmare I've been waiting for almost 2 years to replace the faulty Takata airbags in our 2007 Mustang. After 5 to 10 calls to this dealership and unreturned m I've been waiting for almost 2 years to replace the faulty Takata airbags in our 2007 Mustang. After 5 to 10 calls to this dealership and unreturned messages from service managers, the national Ford call center finally got someone at Coggin Ford to schedule an appointment, saying they had the parts in stock. I dropped off the car and they only had the passenger side, not the driver side. They did a great job replacing one air bag but said "call back in a month" to see if the driver side would be available. Maybe all Ford dealerships are having problems getting these parts, but Coggin's responsiveness to my request has been way below expectations. I hope they can devise a more professional response for customers facing this airbag issue. Rob and everyone in service were great, but management needs to step it up to properly address this Takata airbag nightmare! More